Texas records · COLLIN County · RICHARDSON

Canyon Creek Day Care

Licensed Center in RICHARDSON, Texas · Full Permit · permit issued May 16, 2017

State record presented as of November 5, 2026

Address: 2800 CUSTER PKWY, RICHARDSON, TX 75080 1633
Operation type: Licensed Center
Type of issuance: Full Permit
Permit issued: May 16, 2017
Operation number: 1652456
Licensed capacity: 115 children
Ages served: Infant,Toddler,Pre-Kindergarten,School
Schedule: Mon,Tue,Wed,Thu,Fri · 07:00 AM-06:00 PM
Conditions on permit: NO

The record at a glance

Inspections on record	18
Reports (complaints, incidents, self-reports) on record	6
Assessments on record	0
Standards evaluated across those visits	4,854
Citations recorded	14
Record covers	April 12, 2022 – October 8, 2026

Citations by the state’s risk levels

High	7
Medium High	7

Visits and findings, newest first

InspectionOctober 8, 2026No citation recorded at this visit0 of 733 standards cited at this visit

InspectionDecember 8, 2025No citation recorded at this visit0 of 204 standards cited at this visit

InspectionSeptember 4, 2025No citation recorded at this visit0 of 254 standards cited at this visit

InspectionJune 23, 2025No citation recorded at this visit0 of 334 standards cited at this visit

InspectionApril 1, 2025No citation recorded at this visit0 of 86 standards cited at this visit

InspectionJanuary 13, 2025No citation recorded at this visit0 of 762 standards cited at this visit

InspectionDecember 11, 2024No citation recorded at this visit0 of 2 standards cited at this visit

InspectionNovember 22, 2024No citation recorded at this visit

ReportNovember 19, 20245 citations recorded5 of 5 standards cited at this visit

746.3417(1) - Children Handwashing Before EatingRisk level: Medium High

The toddler's hands were not washed before they ate lunch.

Correction verified by the state on December 11, 2024. The state provided technical assistance on this standard.

746.3505(e) - Diapering Procedures - Sanitizing Diaper Changing AreaRisk level: Medium High

A caregiver was observed not disinfecting the changing table after each diaper change.

Correction verified by the state on December 11, 2024. The state provided technical assistance on this standard.

746.3417(3) - Children Handwashing After Toileting or DiaperingRisk level: Medium High

Children were observed not washing their hands after diaper changes.

Correction verified by the state on December 11, 2024. The state provided technical assistance on this standard.

746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-controlRisk level: High

A teacher observed a coworker spraying a child in the face with a water bottle. The teacher failed to intervene or notify the director of the incident. A child was observed sitting in a highchair for an extended time. Originally, they were placed in the chair for snack but were left in there during diaper change.

Correction verified by the state on December 11, 2024. The state provided technical assistance on this standard.

746.2805 - Prohibited Punishments - No Harsh, Cruel or UnusualRisk level: High

A caregiver was observed spraying a child in the face numerous times with a water bottle.

Correction verified by the state on December 11, 2024. The state provided technical assistance on this standard.

InspectionOctober 15, 2024No citation recorded at this visit

ReportOctober 14, 20242 citations recorded2 of 2 standards cited at this visit

746.1201(4) - AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or ExploitedRisk level: High

This standard was found deficient as part of a DFPS investigation.

Correction verified by the state on December 11, 2024. The state provided technical assistance on this standard.

746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High

Durning an Abuse/Neglect investigation, it was determined that a caregiver left a child outside the door when they were entering the building from the playground. The playground is not attached to the operation.

Correction verified by the state on December 11, 2024. The state provided technical assistance on this standard.

InspectionJuly 22, 2024No citation recorded at this visit0 of 486 standards cited at this visit

InspectionJune 24, 2024No citation recorded at this visit

ReportApril 12, 2024Self-reported by the operationNo citation recorded at this visit0 of 1 standards cited at this visit

ReportApril 12, 20243 citations recorded3 of 3 standards cited at this visit

746.1203(3)(D) - Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video gamesRisk level: Medium High

This standard was evaluated as part of an Abuse and Neglect investigation. A caregiver was observed using their cell phone while supervising children.

Correction verified by the state on June 24, 2024. The state provided technical assistance on this standard.

746.1201(4) - AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or ExploitedRisk level: High

This standard was evaluated as part of an Abuse and Neglect investigation. A caregiver caused bruising when they grabbed a child by the arm.

Correction verified by the state on June 24, 2024. The state provided technical assistance on this standard.

746.2805(3) - Prohibited Punishments - Grabbing and PullingRisk level: High

This standard was evaluated as part of an Abuse and Neglect investigation. A caregiver caused bruising when they grabbed a child by the arm.

Correction verified by the state on June 24, 2024. The state provided technical assistance on this standard.

InspectionJanuary 3, 2024No citation recorded at this visit0 of 766 standards cited at this visit

InspectionOctober 13, 2023No citation recorded at this visit

InspectionJune 6, 2023No citation recorded at this visit0 of 486 standards cited at this visit

InspectionApril 11, 2023No citation recorded at this visit0 of 1 standards cited at this visit

InspectionMarch 17, 20231 citation recorded1 of 1 standards cited at this visit

746.2407 - Infant Care Area Furnishings and Equipment -Use of Safety StrapsRisk level: Medium High

Children were observed not strapped in their bucket seats. The observation was made while watching a video of the classroom.

Corrected at the time of inspection. The state provided technical assistance on this standard.

ReportMarch 9, 20231 citation recorded1 of 1 standards cited at this visit

746.2401(3) - Basic Requirements for Infants - Holding and ComfortingRisk level: Medium High

A child did not receive the proper attention after staff realized that they had an injury. Ice was not applied to the bump on the child's head and they were not picked up immediately.

Correction verified by the state on April 11, 2023. The state provided technical assistance on this standard.

InspectionDecember 13, 2022No citation recorded at this visit0 of 418 standards cited at this visit

InspectionJune 16, 2022No citation recorded at this visit0 of 307 standards cited at this visit

ReportApril 12, 20222 citations recorded2 of 2 standards cited at this visit

746.2803(4) - Discipline - Positive Methods of Discipline and GuidanceRisk level: Medium High

A staff failed to redirect a child appropriately which resulted in a child receiving a fracture in their arm.

Correction verified by the state on June 17, 2022. The state provided technical assistance on this standard.

746.1201(4) - AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or ExploitedRisk level: High

This standard was evaluated as part of an investigation and it was determined that a child was abused while in care. A staff member pulled a child by the arm which resulted in a fracture.

Correction verified by the state on June 17, 2022. The state provided technical assistance on this standard.

This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.