Texas records · COLLIN County · PLANO
Lionheart Childrens Academy
Licensed Center in PLANO, Texas · Full Permit · permit issued June 8, 2018
State record presented as of November 5, 2026
- Address
- 3665 W PRESIDENT GEORGE BUSH H, PLANO, TX 75075 5883
- Operation type
- Licensed Center
- Type of issuance
- Full Permit
- Permit issued
- June 8, 2018
- Operation number
- 1665353
- Licensed capacity
- 184 children
- Ages served
- Infant,Toddler,Pre-Kindergarten,School
- Schedule
- Mon,Tue,Wed,Thu,Fri · 06:30 AM-06:00 PM
- Conditions on permit
- NO
The record at a glance
| Inspections on record | 45 |
| Reports (complaints, incidents, self-reports) on record | 16 |
| Assessments on record | 1 |
| Standards evaluated across those visits | 9,799 |
| Citations recorded | 31 |
| Findings still pending | 1 |
| Record covers | September 20, 2022 – October 30, 2026 |
Citations by the state’s risk levels
| High | 20 |
| Medium High | 9 |
| Medium | 2 |
Visits and findings, newest first
InspectionOctober 30, 2026No citation recorded at this visit0 of 1 standards cited at this visit
InspectionOctober 19, 2026Finding still pending in the state’s records0 of 1 standards cited at this visit
InspectionApril 10, 20263 citations recorded3 of 640 standards cited at this visit
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 MonthsRisk level: High
According to documentation the operations fire inspection was conduced on 2/26/2025 and the operation stated that had an isnpection completed but did not have the report avaliable for review.
Correction verified by the state on April 21, 2026. The state provided technical assistance on this standard.
746.4503(b) - Cots, Beds, Mats Labeled With Child's NameRisk level: Medium
Cots in four of the classrooms were not labeled.
Correction verified by the state on April 24, 2026. The state provided technical assistance on this standard.
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 DaysRisk level: Medium
Infant feeding sheets in two infant rooms were not updated.
Correction verified by the state on April 24, 2026. The state provided technical assistance on this standard.
AssessmentMarch 24, 20261 citation recorded1 of 1 standards cited at this visit
746.303(a)(4) - Report Change in DirectorRisk level: Medium High
The operation made a change in Director on 3/2/2026 and did not notify licensing.
Correction verified by the state on March 25, 2026. The state provided technical assistance on this standard.
InspectionOctober 8, 2025No citation recorded at this visit0 of 297 standards cited at this visit
InspectionJune 20, 2025No citation recorded at this visit0 of 669 standards cited at this visit
InspectionMay 12, 2025No citation recorded at this visit0 of 350 standards cited at this visit
InspectionApril 1, 2025No citation recorded at this visit0 of 579 standards cited at this visit
InspectionMarch 11, 2025No citation recorded at this visit0 of 245 standards cited at this visit
InspectionFebruary 20, 2025No citation recorded at this visit0 of 224 standards cited at this visit
InspectionJanuary 13, 2025No citation recorded at this visit0 of 641 standards cited at this visit
InspectionDecember 12, 2024No citation recorded at this visit0 of 372 standards cited at this visit
InspectionNovember 12, 2024No citation recorded at this visit0 of 168 standards cited at this visit
InspectionOctober 7, 2024No citation recorded at this visit0 of 375 standards cited at this visit
InspectionSeptember 23, 2024No citation recorded at this visit0 of 664 standards cited at this visit
ReportSeptember 19, 2024Self-reported by the operation2 citations recorded2 of 2 standards cited at this visit
746.2805(1) - Prohibited Punishments - Corporal PunishmentRisk level: High
A caregiver was observed popping a child on the hand and on the back of the head.
Correction verified by the state on October 7, 2024. The state provided technical assistance on this standard.
746.201(9) - Complying with Laws and RulesRisk level: Medium High
The governing body failed to implement plans that will prevent prohibited discipline issues at the operation.
Correction verified by the state on October 7, 2024.
InspectionAugust 22, 2024No citation recorded at this visit0 of 345 standards cited at this visit
InspectionJuly 19, 2024No citation recorded at this visit0 of 498 standards cited at this visit
ReportJuly 2, 2024Self-reported by the operation1 citation recorded1 of 1 standards cited at this visit
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High
A toddler was left unsupervised for three minutes on the playground. The caregiver realized that the child was missing when they returned to the classroom.
Correction verified by the state on July 19, 2024. The state provided technical assistance on this standard.
InspectionJuly 2, 2024No citation recorded at this visit0 of 1 standards cited at this visit
InspectionJune 28, 2024No citation recorded at this visit
ReportJune 27, 2024Self-reported by the operation1 citation recorded1 of 1 standards cited at this visit
746.2805(3) - Prohibited Punishments - Grabbing and PullingRisk level: High
This standard was evaluated as part of an investigation and found to be deficient. The caregiver inappropriately grabbed and pulled a child while in care at the operation.
Correction verified by the state on July 19, 2024. The state provided technical assistance on this standard.
InspectionJune 24, 2024No citation recorded at this visit0 of 310 standards cited at this visit
InspectionMay 2, 2024No citation recorded at this visit0 of 2 standards cited at this visit
InspectionApril 29, 2024No citation recorded at this visit0 of 1 standards cited at this visit
ReportApril 26, 2024Self-reported by the operation2 citations recorded2 of 2 standards cited at this visit
746.631(b) - Caregivers Have Access to Tracking SystemRisk level: Medium High
The caregiver failed to use the tracking system appropriately.
Correction verified by the state on May 2, 2024. The state provided technical assistance on this standard.
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High
A two year old child was left unattended outside of their classroom for five minutes. The child was found by a caregiver.
Correction verified by the state on May 2, 2024. The state provided technical assistance on this standard.
InspectionMarch 19, 2024No citation recorded at this visit0 of 1 standards cited at this visit
InspectionMarch 6, 2024No citation recorded at this visit0 of 635 standards cited at this visit
ReportMarch 4, 2024Self-reported by the operation1 citation recorded1 of 1 standards cited at this visit
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High
A staff member failed to supervise the children appropriately in the classroom. Two staff members were talking to one another through a door which resulted in an incident occurring in the classroom.
Correction verified by the state on March 19, 2024. The state provided technical assistance on this standard.
InspectionDecember 12, 2023No citation recorded at this visit0 of 293 standards cited at this visit
InspectionNovember 30, 2023No citation recorded at this visit0 of 746 standards cited at this visit
ReportNovember 28, 2023Self-reported by the operation1 citation recorded1 of 1 standards cited at this visit
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High
A toddler was left unsupervised for two minutes inside the building.
Correction verified by the state on December 12, 2023. The state provided technical assistance on this standard.
ReportNovember 22, 2023Self-reported by the operation1 citation recorded1 of 1 standards cited at this visit
746.2805(2) - Prohibited Punishments - Associated with Food, Naps, or Toilet TrainingRisk level: High
A caregiver was observed pulling a child towards them and tapping them on their head. The incident happened during naptime and the child was lying on their cot.
Correction verified by the state on November 30, 2023. The state provided technical assistance on this standard.
InspectionNovember 22, 2023No citation recorded at this visit0 of 1 standards cited at this visit
InspectionNovember 21, 2023No citation recorded at this visit0 of 2 standards cited at this visit
InspectionNovember 14, 2023No citation recorded at this visit0 of 1 standards cited at this visit
ReportNovember 10, 2023Self-reported by the operation2 citations recorded2 of 3 standards cited at this visit
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High
A toddler was left unsupervised for thirteen minutes in a classroom.
Correction verified by the state on November 21, 2023. The state provided technical assistance on this standard.
746.1203(10) - Responsibilities of Caregivers - Share Information with Incoming CaregiversRisk level: Medium High
A caregiver failed to communicate with a teacher that she was bringing a child to their classroom. The caregiver opened the door and the child entered without a teacher in place. The toddler was alone in the classroom for thirteen minutes.
Correction verified by the state on November 21, 2023. The state provided technical assistance on this standard.
InspectionNovember 3, 2023No citation recorded at this visit0 of 1 standards cited at this visit
InspectionOctober 24, 2023No citation recorded at this visit
ReportOctober 20, 2023Self-reported by the operation1 citation recorded1 of 1 standards cited at this visit
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High
A four year old was left unsupervised when their class went outside to the playground. The child was left for one minute and was found by the director in the building by the back door.
Correction verified by the state on November 3, 2023. The state provided technical assistance on this standard.
InspectionOctober 13, 2023No citation recorded at this visit
InspectionSeptember 5, 20232 citations recorded2 of 475 standards cited at this visit
746.605(16) - Required Admission Information-Completed Food Allergy PlanRisk level: Medium High
One allergy plan evaluated did not have the parent's signature.
Correction verified by the state on September 7, 2023.
746.613(b) - Immunization Records, Exceptions, and Exemptions CurrentRisk level: Medium High
Two children's records evaluated did not have current immunizations on file.
Correction verified by the state on September 7, 2023.
InspectionAugust 3, 2023No citation recorded at this visit
InspectionJuly 24, 2023No citation recorded at this visit
ReportJuly 24, 2023Self-reported by the operation1 citation recorded1 of 1 standards cited at this visit
746.2805(3) - Prohibited Punishments - Grabbing and PullingRisk level: High
A staff member was viewed on camera pulling a child up by the arms and dragging them a short distance to get them to stay in the designated area.
Correction verified by the state on August 3, 2023. The state provided technical assistance on this standard.
InspectionJune 6, 2023No citation recorded at this visit0 of 2 standards cited at this visit
InspectionMay 22, 2023No citation recorded at this visit0 of 2 standards cited at this visit
ReportMay 21, 2023No citation recorded at this visit0 of 2 standards cited at this visit
InspectionMay 12, 2023No citation recorded at this visit
ReportMay 10, 20232 citations recorded2 of 4 standards cited at this visit
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High
A staff member failed to supervise children appropriately on the playground. A staff member was unaware that children were in a blind spot on the playground which resulted in them opening and closing the gate. The children were observed walking out of the gate. The children were observed using the playground equipment inappropriately.
Correction verified by the state on June 6, 2023. The state provided technical assistance on this standard.
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-controlRisk level: High
A staff member failed to use good judgment when she allowed a parent to assist her in carrying a child into the operation. The staff member was not prepared for an emergency due to not having a working walkie talkie and FOB to open the door.
Correction verified by the state on June 6, 2023. The state provided technical assistance on this standard.
ReportApril 14, 20235 citations recorded5 of 5 standards cited at this visit
746.3505(b) - Diapering Procedures - Wash Infant's HandsRisk level: Medium High
During an investigation it was determined that the infants hands were not being washed after diaper changes.
Correction verified by the state on October 13, 2023. The state provided technical assistance on this standard.
746.3505(e) - Diapering Procedures - Sanitizing Diaper Changing AreaRisk level: Medium High
During an investigation it was determined that the caregiver failed to disinfect the changing table between diaper changes.
Correction verified by the state on October 13, 2023. The state provided technical assistance on this standard.
746.1203(1) - Responsibilities of Caregivers - Know Minimum StandardsRisk level: High
This standard was evaluated as part of an investigation and it was determined that a caregiver witnessed another caregiver abusing children and did not report it to Child Care Regulation or notify the director.
Correction verified by the state on October 13, 2023. The state provided technical assistance on this standard.
746.2805(3) - Prohibited Punishments - Grabbing and PullingRisk level: High
This standard was evaluated as part of an investigation and it was determined that a caregiver was pulling and grabbing children inappropriately to get them to lie down on their nap mats.
Correction verified by the state on October 13, 2023. The state provided technical assistance on this standard.
746.1201(4) - AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or ExploitedRisk level: High
This standard was evaluated as part of an investigation and was determined that a caregiver was being rough with children. The caregiver was seen on video grabbing and pulling children, forcefully putting them on their nap mats, pushing a child's face into the mat and picking children up by their forearms and carrying them across the room.
Correction verified by the state on October 13, 2023. The state provided technical assistance on this standard.
InspectionMarch 22, 2023No citation recorded at this visit0 of 688 standards cited at this visit
InspectionFebruary 14, 2023No citation recorded at this visit0 of 3 standards cited at this visit
InspectionJanuary 30, 2023No citation recorded at this visit
ReportJanuary 27, 2023Self-reported by the operation3 citations recorded3 of 4 standards cited at this visit
746.2805(10) - Prohibited Punishments - Using Inappropriate Long Period of Silence or Inactivity Including Requiring Child to Remain in a Restrictive DeviceRisk level: High
A caregiver was observed exceeding the amount of time that a child is in time out. One child was put in a high chair for time out.
Correction verified by the state on February 15, 2023. The state provided technical assistance on this standard.
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-controlRisk level: High
A staff member was turning the toy shelves against the wall so the children would not have access to them.
Correction verified by the state on February 15, 2023. The state provided technical assistance on this standard.
746.2805(4) - Prohibited Punishments - Hitting with Hand or InstrumentRisk level: High
A caregiver was observed popping a child on the leg with their hand when they would not stay in time out.
Correction verified by the state on February 15, 2023. The state provided technical assistance on this standard.
InspectionJanuary 13, 2023No citation recorded at this visit0 of 1 standards cited at this visit
InspectionDecember 22, 2022No citation recorded at this visit
ReportDecember 9, 2022Self-reported by the operation1 citation recorded1 of 1 standards cited at this visit
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-controlRisk level: High
A staff member picked up a child by the arms while transitioning to a diaper change. The transition resulted in an injury of Nursemaid's Elbow.
Correction verified by the state on January 11, 2023. The state provided technical assistance on this standard.
InspectionNovember 10, 2022No citation recorded at this visit0 of 2 standards cited at this visit
InspectionOctober 28, 2022No citation recorded at this visit
ReportOctober 26, 2022Self-reported by the operation1 citation recorded1 of 3 standards cited at this visit
746.1203(3) - Responsibilities of Caregivers - Know Children's Names and AgesRisk level: Medium High
A caregiver was feeding an infant a breast milk bottle when a coworker realized she had the wrong baby. The caregiver had confused the two infants.
Correction verified by the state on November 10, 2022.
InspectionSeptember 20, 2022No citation recorded at this visit0 of 529 standards cited at this visit
This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.