Texas records · HARRIS County · HOUSTON

Living Word Academy

Licensed Center in HOUSTON, Texas · Full Permit · permit issued May 8, 2019

State record presented as of November 5, 2026

Address
13833 RICHMOND AVE, HOUSTON, TX 77082 1712
Operation type
Licensed Center
Type of issuance
Full Permit
Permit issued
May 8, 2019
Operation number
1671502
Licensed capacity
98 children
Ages served
Infant,Toddler,Pre-Kindergarten,School
Schedule
Mon,Tue,Wed,Thu,Fri · 06:30 AM-06:30 PM
Conditions on permit
NO

The record at a glance

Inspections on record15
Reports (complaints, incidents, self-reports) on record1
Assessments on record3
Standards evaluated across those visits2,867
Citations recorded51
Record coversSeptember 22, 2022 – October 23, 2026

Citations by the state’s risk levels

High15
Medium High24
Medium9
Medium Low3

Visits and findings, newest first

InspectionOctober 23, 2026No citation recorded at this visit0 of 1 standards cited at this visit
InspectionSeptember 25, 20261 citation recorded1 of 2 standards cited at this visit
746.1011(a) - Director present-Minimum 75%Risk level: Medium High
Based on review of the director's hours, it cannot be verified the director is present at least 30 hours a week. Log of the director's hours is not dated and has multiple days where the director is not signed out. According to the caregiver, the director was present today but left. Review of the log shows the director never signed in.

Correction verified by the state on October 23, 2026. The state provided technical assistance on this standard.

InspectionSeptember 11, 20261 citation recorded1 of 2 standards cited at this visit
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-controlRisk level: High
Upon arrival, CCR rang the bell. Children could be heard at the door informing the caregiver someone was at the door. The caregiver could be seen standing near the door but did not open the door. At one point, both children present walked up to the door mistaking CCR for another caregiver. NOTE: CCR stood outside for approximately 7 minutes knocking on the door and ringing the bell multiple times before the caregiver opened the door.

Correction verified by the state on September 25, 2026. The state provided technical assistance on this standard.

InspectionAugust 28, 20262 citations recorded2 of 5 standards cited at this visit
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operationRisk level: High
An individual with a pending background check was observed to be present and given access to children prior to receiving notification from the Centralized Background Check Unit (CBCU)

Correction verified by the state on September 11, 2026. The state provided technical assistance on this standard.

746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-controlRisk level: High
Upon arrival, CCR rang the bell. Children could be heard at the door informing the caregiver someone was at the door. CCR stood outside for approximately 10 minutes knocking on the door and ringing the bell multiple times. The caregiver later acknowledged to CCR they were aware but they were waiting for the director to arrive before opening the door.

Correction verified by the state on September 11, 2026. The state provided technical assistance on this standard.

InspectionAugust 13, 20264 citations recorded4 of 5 standards cited at this visit
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-controlRisk level: High
The caregiver in charge of a group of three children 2-3yrs old was observed laying down on th floor on their personal phone while supervising naptime. NOTE: Two of three children were still awake during the inspection.

Correction verified by the state on August 28, 2026. The state provided technical assistance on this standard.

746.3317(8) - Food Service and Preparation Requirement - Cover All Stored FoodRisk level: Medium High
Half an apple was observed in the refigerator uncovered, cut side down on a fowm bowl. The apple appeared to be browning.

Correction verified by the state on August 28, 2026.

746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary MannerRisk level: Medium High
Documentation was obtained to verify pest control treatment was completed as obtained 7/13/2026. However, dead pest were observed in the bathroom, hallway, and kitchen area including on the seal of the refrigerator.

Correction verified by the state on August 28, 2026.

746.2911 - Adequate Lighting During NaptimeRisk level: Medium High
The naping area was not observed to have adequate lighting. The classroom was black with no lighting. No children or staff could be seen until CCR requested lights be turned on.

Correction verified by the state on August 28, 2026.

InspectionJuly 10, 20264 citations recorded4 of 17 standards cited at this visit
746.3701(9) - Safety - Bodies of Water Inaccessible to ChildrenRisk level: High
CCR observed a bucket of mop water in one of the restrooms. NOTE: Water was dumped out and bucket was removed from restroom.

Corrected at the time of inspection.

746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary MannerRisk level: Medium High
CCR observed both dead and living pest in the operations kitchen area including inside the fridge, freezer and on the shelf where food is stored. NOTE: Pest control was last at the operation May 2026

Correction verified by the state on August 13, 2026.

746.5607(b) - Child Passenger Safety Seat System - Not expired or damaged in accidentRisk level: Medium High
CCR observed three booster seats in the operations van that are marked do not use after 2023. NOTE:Corrected at inspection.The carseats were thrown away and new carseats were purchased at inspection.

Corrected at the time of inspection.

746.4001 - First Aid Kit - Available in Each Building, on Field Trips, during TransportationRisk level: Medium High
A new first aid kit was observed on the operations van, however there were no scissors nor thermometer. NOTE:Corrected at inspections a pair of scissors or thermometer were added to the kit.

Corrected at the time of inspection.

InspectionJune 23, 202614 citations recorded14 of 252 standards cited at this visit
746.5607(b) - Child Passenger Safety Seat System - Not expired or damaged in accidentRisk level: Medium High
CCR observed two booster seats in the operations van that are marked do not use after 2023.

Correction verified by the state on July 10, 2026.

746.1301(a)(4)(A) - Training Requirements for Employees, Caregivers, and Directors - Pediatric CPRRisk level: Medium High
The operation did not have current CPR training for two caregivers. The only CPR training available to view expired 11/2023.

Correction verified by the state on July 10, 2026. The state provided technical assistance on this standard.

745.635(3) - AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictionsRisk level: High
A caregiver with a provisional background check with conditions stating that they may never be alone with children, was observed to be transporting a child alone during the inspection.

Correction verified by the state on July 10, 2026. The state provided technical assistance on this standard.

746.1605(1) - Child/Caregiver Ratio - 18 Months Difference in AgeRisk level: Medium High
A three year old was observed in the infant room with a 10 month old child. There were 13 children in the building, the difference of the two is 18 months difference in age.

Correction verified by the state on July 10, 2026.

746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High
CCR arrived at the operation and observed a caregiver in the hallway, who also allowed us access in the building. As CCR begin the monitoring walk through, the same caregiver was watching a class alone. When CCR asked the caregiver who was watching the children while they opened the door, the caregiver advised CCR that another caregiver was watching the children. CCR was able to confirm with the director that the caregiver who was suppose to be watching the children at that time was not present and did not report to work until 2pm.

Correction verified by the state on July 10, 2026. The state provided technical assistance on this standard.

746.4001(2) - First Aid Kit - Kept SanitaryRisk level: Medium High
CCR observed a substance from the first aid kit located in the operations van had leaked out causing other materials in the kit to turn brown.

Correction verified by the state on July 10, 2026.

746.5617(a)(5) - Required Equipment in Vehicles - Fire ExtinguisherRisk level: High
CCR observed the fire extinguisher in the operations van to be empty, the pin had been removed and residue was seen in the passenger side door.

Correction verified by the state on July 10, 2026. The state provided technical assistance on this standard.

746.1301(a)(7)(A) - Training Requirements for Employees, Caregivers, and Directors - Transportation trainingRisk level: Medium High
Two caregivers that provide transportation, did not have any documented training.

Correction verified by the state on July 10, 2026.

746.3407(11) - Sanitize Tables Tops, Furniture and Similar EquipmentRisk level: Medium High
It was observed in the restrooms that urine and feces were not disposed/sanitized of from the portable toilets.

Correction verified by the state on July 10, 2026.

746.601(c) - Provide Access to Children's Records - LicensingRisk level: Medium
The operation didn't have any past or future field trip transportation forms available for CCR to view.

Correction verified by the state on July 10, 2026.

746.4307 - Fenced Outdoor Activity Space -Exits RequiredRisk level: Medium
CCR only observed one exit gate was in the outdoor play area.

Correction verified by the state on July 10, 2026.

746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.Risk level: Medium High
The operation did not have current first aid training for two caregivers. The only First Aid training available to view expired 11/2023.

Correction verified by the state on July 10, 2026.

746.3401(a) - Annual Sanitation InspectionRisk level: Medium High
It was observed that the Health and Sanitation inspection was last completed June 2, 2025.

Correction verified by the state on July 10, 2026.

746.5625(c) - Electronic Child Safety Alarm - used at all times when transporting a child in careRisk level: High
A child was observed being transported in the operations van, upon exiting the caregiver did not use the alarm. When asked to test alarm the caregiver used the key and was not aware of the button behind her on the door.

Correction verified by the state on July 10, 2026. The state provided technical assistance on this standard.

InspectionJuly 8, 20255 citations recorded5 of 1,009 standards cited at this visit
746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.Risk level: Medium High
First aid and CPR training was missing for three out of four staff records checked.

Correction verified by the state on July 11, 2025. The state provided technical assistance on this standard.

746.901(2) - Required Personnel Records- Meets RequirementsRisk level: Medium
Proof of education was missing for one out of four staff files checked.

Correction verified by the state on July 11, 2025.

746.1301(a)(2)(A) - Training Requirements for Employees, Caregivers, and Directors - Pre-Service TrainingRisk level: Medium High
One file checked did not have the acknowledgement that she received the policies, orientation and preservice trraining.

Correction verified by the state on July 11, 2025.

746.901(4) - Required Personnel Records - Required Affidavit (Form 2985)Risk level: Medium Low
Notarized affidavit was missing on file for two out of four records checked.

Correction verified by the state on July 11, 2025.

746.901(1) - Required Personnel Records - Dates of EmploymentRisk level: Medium Low
Date of hire was missing on file for two out of four staff files checked.

Correction verified by the state on July 11, 2025.

InspectionApril 28, 2025No citation recorded at this visit0 of 2 standards cited at this visit
InspectionApril 17, 20253 citations recorded3 of 57 standards cited at this visit
746.201(4) - Designating DirectorRisk level: Medium High
Licensing has not received any paper work for the new designated director.

Correction verified by the state on April 23, 2025. The state provided technical assistance on this standard.

746.1013(a) - Director's Absence - Qualified Caregiver in ChargeRisk level: Medium High
The caregiver in charge came in 30 minutes into the operation.

Correction verified by the state on April 28, 2025. The state provided technical assistance on this standard.

746.1601 - Child/ Caregiver Ratio - 13 or More ChildrenRisk level: Medium High
One caregiver was in charge of 10 children ages 15 months to four years with the specified age of 15 months. Classroom was out of ratio by five children.

Correction verified by the state on April 28, 2025. The state provided technical assistance on this standard.

AssessmentApril 4, 20251 citation recorded1 of 1 standards cited at this visit
745.635(2) - AP Background check determination - If ineligible then you must immediately remove subject from operation and confirm to CBCU receipt of notice letterRisk level: High
A person with an ineligible background check was allowed to be present at the operation after notification had been sent.

Correction verified by the state on April 17, 2025. The state provided technical assistance on this standard.

AssessmentMarch 27, 20251 citation recorded1 of 1 standards cited at this visit
745.247 - Franchise Tax DelinquentRisk level: High
We have observed that your Franchise tax is delinquent.

Correction verified by the state on April 16, 2025. The state provided technical assistance on this standard.

AssessmentJanuary 23, 20251 citation recorded1 of 1 standards cited at this visit
746.303(b) - Report Number of EmployeesRisk level: Medium Low
All Licensed childcare centers must annually report to CCR the number of employees who left employment the previous year by January 15. The deadline for entering the number of employees who left employment in 2023 is 1/15/2024. If you have not already you must log in to your childcare regulation account and report the number of employee that left your employment in 2023

Correction verified by the state on January 27, 2025. The state provided technical assistance on this standard.

InspectionJuly 29, 20245 citations recorded5 of 272 standards cited at this visit
746.603(a)(4) - Children's Records - ImmunizationsRisk level: Medium
Immunization record was missing on file for one out of four children files checke.

Correction verified by the state on September 4, 2024. The state provided technical assistance on this standard.

HRC42.054 - Required FeesRisk level: High
Our record is showing that background check fees for the amount of $2 has not been paid.

Correction verified by the state on September 4, 2024. The state provided technical assistance on this standard.

746.605(11) - Required Admission Information - Physician InformationRisk level: Medium
Physician information was missing on file for one out of four children records checked.

Correction verified by the state on August 5, 2024.

746.605(12) - Required Admission Information - Emergency Medical AuthorizationRisk level: High
Emergency Medical authorization information was missing on one out of four children files checked.

Correction verified by the state on August 5, 2024. The state provided technical assistance on this standard.

746.603(a)(3) - Children's Records - Health StatementRisk level: Medium
Health statement was missing on two out of four files checked..

Correction verified by the state on August 5, 2024.

InspectionApril 16, 2024No citation recorded at this visit0 of 4 standards cited at this visit
InspectionApril 12, 2024No citation recorded at this visit
ReportApril 11, 20245 citations recorded5 of 6 standards cited at this visit
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-controlRisk level: High
Caregiver did not use good judgement when she push a four year old who tried to pick up another child and put in arms way.

Correction verified by the state on April 16, 2024. The state provided technical assistance on this standard.

746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High
Caregiver left seven children ages 19 months to five years unsupervised when she came to the door to open the door for licensing.

Correction verified by the state on April 16, 2024. The state provided technical assistance on this standard.

746.201(8) - Liability Insurance MaintainedRisk level: Medium
Current liability insurance was not available during inspection.

Correction verified by the state on April 15, 2024. The state provided technical assistance on this standard.

746.3417(3) - Children Handwashing After Toileting or DiaperingRisk level: Medium High
On the video obsered caregiver did not wash the hand of a child after diaper change.

Correction verified by the state on April 16, 2024. The state provided technical assistance on this standard.

746.3415(4) - Employee Handwashing After Diapering a ChildRisk level: Medium High
Caregiver observed in the video did not wash her hands after changing a child's diaper.

Correction verified by the state on April 16, 2024. The state provided technical assistance on this standard.

InspectionAugust 9, 2023No citation recorded at this visit0 of 731 standards cited at this visit
InspectionSeptember 22, 20224 citations recorded4 of 499 standards cited at this visit
746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPRRisk level: Medium High
There was not current CPR training on file for one out of four staff files checked.

Correction verified by the state on September 27, 2022. The state provided technical assistance on this standard.

746.603(a)(4) - Children's Records - ImmunizationsRisk level: Medium
Immunization record is missing for one out four children records checked.

Correction verified by the state on September 27, 2022.

746.603(a)(3) - Children's Records - Health StatementRisk level: Medium
Health statement was missing on file for one out of four records checked.

Correction verified by the state on September 27, 2022.

746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.Risk level: Medium High
There was no current first aid training on file for one out of four staff files checked.

Correction verified by the state on September 27, 2022. The state provided technical assistance on this standard.

This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.