Primrose School at Greenway Plaza

Licensed Center in HOUSTON, Texas · Full Permit · permit issued June 21, 2019

State record presented as of November 5, 2026

Address: 3 GREENWAY PLZ STE 100, HOUSTON, TX 77046 0395
Operation type: Licensed Center
Type of issuance: Full Permit
Permit issued: June 21, 2019
Operation number: 1683453
Licensed capacity: 90 children
Ages served: Infant,Toddler,Pre-Kindergarten
Schedule: Mon,Tue,Wed,Thu,Fri · 06:30 AM-06:30 PM
Conditions on permit: NO

The record at a glance

Inspections on record	12
Reports (complaints, incidents, self-reports) on record	8
Assessments on record	1
Standards evaluated across those visits	3,706
Citations recorded	13
Record covers	January 5, 2022 – September 11, 2026

Citations by the state’s risk levels

High	6
Medium High	3
Medium	2
Low	2

Visits and findings, newest first

InspectionSeptember 11, 2026No citation recorded at this visit0 of 864 standards cited at this visit

InspectionSeptember 11, 2025No citation recorded at this visit0 of 363 standards cited at this visit

ReportAugust 14, 2025Self-reported by the operation2 citations recorded2 of 6 standards cited at this visit

746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-controlRisk level: High

Based on the information obtained, the caregiver failed to demonstrate good judgement and failed to follow the operational procedures regarding handing bottles and bottle warmers resulting a child receiving a burn.

Correction verified by the state on October 15, 2025. The state provided technical assistance on this standard.

746.3607(2) - Critical Injury - Give First Aid or CPRRisk level: High

Based on the information obtained during the investigation, there is sufficient information to support the operation failed to give proper first aid to a child who was burned in care.

Correction verified by the state on October 15, 2025. The state provided technical assistance on this standard.

ReportAugust 6, 2025No citation recorded at this visit0 of 1 standards cited at this visit

InspectionMarch 27, 2025No citation recorded at this visit

ReportMarch 24, 2025No citation recorded at this visit0 of 2 standards cited at this visit

InspectionOctober 29, 2024No citation recorded at this visit0 of 748 standards cited at this visit

InspectionDecember 21, 2023No citation recorded at this visit0 of 521 standards cited at this visit

InspectionOctober 10, 2023No citation recorded at this visit

ReportOctober 7, 20231 citation recorded1 of 1 standards cited at this visit

746.1201(2) - Responsibilities of Employees and Caregivers -Relate to ChildrenRisk level: High

Based on the video observed, caregiver did not relate to the child's needs when she repeatedly placed a child that was crying in a chair without comforting that child. This was corrected because caregiver was terminated.

Corrected at the time of inspection. The state provided technical assistance on this standard.

ReportJune 16, 2023No citation recorded at this visit0 of 2 standards cited at this visit

ReportApril 28, 20231 citation recorded1 of 4 standards cited at this visit

746.1203(3)(D) - Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video gamesRisk level: Medium High

A caregiver was terminated due to personal use of her cell phone while responsible for children.

Correction verified by the state on July 10, 2023. The state provided technical assistance on this standard.

InspectionJanuary 4, 20232 citations recorded2 of 681 standards cited at this visit

746.1317(a) - Training Criteria - Provided ByRisk level: Low

The center director provided annual training to caregivers after the operation received an administrative penalty.

Correction verified by the state on January 5, 2023. The state provided technical assistance on this standard.

746.2421(b) - Written Feeding Instructions - Review and Update Every 30 DaysRisk level: Medium

Five infants who are not ready for table food does not have updated infant feeding instructions sheet on file. Note: Correction was made during the inspection.

Corrected at the time of inspection. The state provided technical assistance on this standard.

AssessmentDecember 6, 20221 citation recorded1 of 1 standards cited at this visit

746.1057 - Director Certificate Not RenewedRisk level: Low

The center director failed to renew their director credentials before or by the expiration date. Their director's credentials expired on 11/20/2022.

Correction verified by the state on December 21, 2022. The state provided technical assistance on this standard.

InspectionOctober 13, 2022No citation recorded at this visit

ReportOctober 11, 2022No citation recorded at this visit0 of 1 standards cited at this visit

InspectionSeptember 7, 2022No citation recorded at this visit0 of 1 standards cited at this visit

InspectionAugust 30, 20221 citation recorded1 of 1 standards cited at this visit

746.1203(2) - Responsibilities of Caregivers - Know Group Responsible ForRisk level: High

A caregiver responsible for a group of 10 children (1 yr olds) did not state the correct number of children present in the classroom. The caregiver stated there were 9 children present in the classroom. Another caregiver responsible for a group of 9 children (4m-8m) did not state the correct number of children present in the classroom. The caregiver stated there were 8 children present in the classroom.

Correction verified by the state on September 7, 2022. The state provided technical assistance on this standard.

ReportAugust 25, 20222 citations recorded2 of 4 standards cited at this visit

746.307(b)(2) - AP Parental Communication - Sign or Symptoms Requiring HospitalizationRisk level: Medium High

During this investigation, the operation failed to notify a child's parent that their child was demonstrating signs of having a possible seizure while in care. The child's symptoms are to include fever, sweating, fatigue, trembling or shaking of the hands, blue/purple nail beds.

Correction verified by the state on September 7, 2022. The state provided technical assistance on this standard.

746.3605(b)(1) - Child Becomes Ill in Care and Requires Immediate Treatment or Hospitalization - Contact EMS or take to ERRisk level: High

During this investigation, it was determined a child demonstrated signs of having a possible seizure while in care and the operation did not contact EMS or take the child to the ER.

Correction verified by the state on September 7, 2022. The state provided technical assistance on this standard.

InspectionAugust 25, 20221 citation recorded1 of 1 standards cited at this visit

746.1203(2) - Responsibilities of Caregivers - Know Group Responsible ForRisk level: High

A caregiver responsbile for a group of 12 children did not state the correct number of children present in the classroom. The caregiver stated there were 14 children present in the classroom.

Correction verified by the state on August 30, 2022.

InspectionJanuary 5, 20222 citations recorded2 of 504 standards cited at this visit

746.613(b) - Immunization Records, Exceptions, and Exemptions CurrentRisk level: Medium High

Updated immunization records are needed for two children enrolled.

Correction verified by the state on January 14, 2022.

746.4751(b) - Maintenance Procedures for Active Play - Monthly Maintenance ChecklistRisk level: Medium

The operation had not completed the monthly grounds checklist. Note: This was corrected during inspection.

Corrected at the time of inspection.

This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.