Texas records · COLLIN County · PLANO

GenStar Montessori Academy

Licensed Center in PLANO, Texas · Full Permit · permit issued October 9, 2019

State record presented as of November 5, 2026

Address
10205 CUSTER RD, PLANO, TX 75025 5138
Operation type
Licensed Center
Type of issuance
Full Permit
Permit issued
October 9, 2019
Operation number
1688813
Licensed capacity
267 children
Ages served
Infant,Toddler,Pre-Kindergarten,School
Schedule
Mon,Tue,Wed,Thu,Fri · 06:30 AM-06:30 PM
Conditions on permit
NO

The record at a glance

Inspections on record24
Reports (complaints, incidents, self-reports) on record7
Assessments on record0
Standards evaluated across those visits3,438
Citations recorded21
Record coversNovember 4, 2021 – October 27, 2026

Citations by the state’s risk levels

High9
Medium High8
Medium4

Visits and findings, newest first

InspectionOctober 27, 2026No citation recorded at this visit0 of 20 standards cited at this visit
InspectionOctober 5, 2026No citation recorded at this visit
ReportOctober 2, 2026Self-reported by the operationNo citation recorded at this visit0 of 2 standards cited at this visit
InspectionApril 24, 2026No citation recorded at this visit0 of 1 standards cited at this visit
InspectionApril 15, 20261 citation recorded1 of 692 standards cited at this visit
746.2415(b) - AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of AgeRisk level: High
An four month old infant was observed in the younger infant classroom to be asleep on their back and wearing a Maglic Merlin Sleep Sac.

Corrected at the time of inspection. The state provided technical assistance on this standard.

InspectionMay 5, 20251 citation recorded1 of 777 standards cited at this visit
746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill basedRisk level: Medium High
Of the 10 staff files reviewed, all staff had CPR/First aid training that was online only and does not meet American Heart Association guidelines.

Correction verified by the state on June 2, 2025. The state provided technical assistance on this standard.

InspectionJune 20, 2024No citation recorded at this visit0 of 1 standards cited at this visit
InspectionJune 6, 20241 citation recorded1 of 643 standards cited at this visit
746.1601 - Child/ Caregiver Ratio - 13 or More ChildrenRisk level: Medium High
In a classroom with a specified age group of 15 months, there was one caregiver with 8 children. The ratio for this specified age group is one caregiver to every 5 children. This was corrected at inspection when a second caregiver came into the room.

Corrected at the time of inspection. The state provided technical assistance on this standard.

InspectionFebruary 8, 2024No citation recorded at this visit
ReportFebruary 7, 2024No citation recorded at this visit0 of 4 standards cited at this visit
InspectionJanuary 25, 2024No citation recorded at this visit
ReportJanuary 24, 20241 citation recorded1 of 3 standards cited at this visit
746.305(a)(6) - Report Situation Placing Children at RiskRisk level: High
Based on the information gathered during the investigation, it has been determined that the school failed to report to Child Care Regulations that a child had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.

Correction verified by the state on April 16, 2024. The state provided technical assistance on this standard.

InspectionJanuary 9, 2024No citation recorded at this visit
InspectionDecember 28, 20232 citations recorded2 of 2 standards cited at this visit
746.1205(a)(1) - Responsibilities of Caregivers - Know children responsible forRisk level: High
Two out of seven teachers did not know how many children they had in care during the visit.

Corrected at the time of inspection. The state provided technical assistance on this standard.

746.2426(a)(1) - Infant May Not Sleep in a Restrictive DeviceRisk level: High
Five month old infant was observed sleeping on a restrictive device.

Corrected at the time of inspection. The state provided technical assistance on this standard.

ReportDecember 19, 20232 citations recorded2 of 2 standards cited at this visit
746.307(b)(4) - Parental Communication - Situation that Placed a Child at RiskRisk level: High
Based on the information gathered during the investigation, it has been determined that the school failed to parents that children had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.

Correction verified by the state on February 13, 2024. The state provided technical assistance on this standard.

746.305(a)(6) - Report Situation Placing Children at RiskRisk level: High
Based on the information gathered during the investigation, it has been determined that the school failed to Child Care Regulations that children had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.

Correction verified by the state on February 13, 2024. The state provided technical assistance on this standard.

InspectionOctober 5, 2023No citation recorded at this visit
InspectionAugust 10, 2023No citation recorded at this visit0 of 1 standards cited at this visit
InspectionJune 21, 20231 citation recorded1 of 610 standards cited at this visit
746.4907(a)(2) - Installation and Maintenance of Loose-fill Surfacing - Nine Inches if Equipment Greater Than 5 Ft.Risk level: Medium High
The 2-5 year old playground did not have 9 inches of mulch (rubber) on a 5 feet play structure.

Correction verified by the state on July 12, 2023. The state provided technical assistance on this standard.

InspectionFebruary 6, 2023No citation recorded at this visit0 of 1 standards cited at this visit
InspectionJanuary 17, 20231 citation recorded1 of 2 standards cited at this visit
746.2409(a)(2) - Safety Requirements for Cribs - Snug Fitting SheetsRisk level: Medium High
An infant was napping on a crib with loose sheets. Infant was 10 months of age.

Corrected at the time of inspection. The state provided technical assistance on this standard.

InspectionDecember 22, 2022No citation recorded at this visit0 of 2 standards cited at this visit
ReportDecember 21, 20221 citation recorded1 of 4 standards cited at this visit
746.1203(4) - Responsibilities of Caregivers - Supervision of ChildrenRisk level: High
Based on the information gathered during the investigation, it has been determined a child was not attended immediately. Therefore, resulted in injuries to child.

Correction verified by the state on February 6, 2023. The state provided technical assistance on this standard.

InspectionSeptember 14, 2022No citation recorded at this visit0 of 1 standards cited at this visit
InspectionAugust 25, 20222 citations recorded2 of 5 standards cited at this visit
746.2909(1) - Arrangement of Napping Equipment - Not Blocking Entrances or ExitsRisk level: Medium High
Infant's crib with napping infant in the 0-12 Month classroom was placed by the exit door.

Corrected at the time of inspection. The state provided technical assistance on this standard.

746.801(3) - Required Records Maintained and Made Available - Personnel and Training RecordsRisk level: Medium
The staff files were not complete and available for review.

Correction verified by the state on September 14, 2022. The state provided technical assistance on this standard.

InspectionAugust 9, 20227 citations recorded7 of 662 standards cited at this visit
746.603(a)(4) - Children's Records - ImmunizationsRisk level: Medium
2 out of 10 children did not have an updated or actual vaccination record available for review.

Correction verified by the state on August 25, 2022. The state provided technical assistance on this standard.

746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care ProfessionalRisk level: Medium
7 infants in the 0-12 classroom did not have a infant feeding schedule or a sign and dated infant feeding schedule.

Correction verified by the state on August 25, 2022. The state provided technical assistance on this standard.

746.1203(5) - Responsibilities of Caregivers - Children in ControlRisk level: Medium High
The 3-6 year old classroom had 11 children with 1 teacher. The children were running, screaming, hitting each other, eating, jumping over each other, etc.

Corrected at the time of inspection. The state provided technical assistance on this standard.

746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary MannerRisk level: Medium High
The garbage can had no top covering the garbage. Located next the sink.

Corrected at the time of inspection. The state provided technical assistance on this standard.

746.1203(2) - Responsibilities of Caregivers - Know Group Responsible ForRisk level: High
The staff in 2 out of 9 classrooms walked did not know how many children they had in care or their ages.

Corrected at the time of inspection. The state provided technical assistance on this standard.

746.801(18) - Required Records Maintained and Made Available - Children's Product CertificationRisk level: Medium
The latest CPSC form provided was last updated on 5/21/21.

Correction verified by the state on August 25, 2022. The state provided technical assistance on this standard.

746.3415(5) - Employee Handwashing After Assisting a Child with ToiletingRisk level: Medium High
Staff in 2 classrooms did not wash hands after assisting toileting for children.

Corrected at the time of inspection. The state provided technical assistance on this standard.

InspectionFebruary 14, 2022No citation recorded at this visit
InspectionJanuary 25, 2022No citation recorded at this visit
ReportJanuary 21, 2022No citation recorded at this visit0 of 1 standards cited at this visit
InspectionDecember 16, 2021No citation recorded at this visit0 of 1 standards cited at this visit
InspectionNovember 5, 2021No citation recorded at this visit
ReportNovember 4, 2021Self-reported by the operation1 citation recorded1 of 1 standards cited at this visit
746.1203(4) - Responsibilities of Caregivers- Supervision of ChildrenRisk level: High
This standard was evaluated during the investigation and was found to be deficient. Caregivers left a child in a room alone and unsupervised for fifteen minutes after taking a group of children from one room and into another.

Correction verified by the state on December 16, 2021.

This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.