Texas records · HIDALGO County · MCALLEN

New Horizons Learning Academy

Licensed Center in MCALLEN, Texas · Full Permit · permit issued June 30, 2020

State record presented as of November 5, 2026

Address: 5253 N 23RD ST, MCALLEN, TX 78504 4010
Operation type: Licensed Center
Type of issuance: Full Permit
Permit issued: June 30, 2020
Operation number: 1690382
Licensed capacity: 66 children
Ages served: Infant,Toddler,Pre-Kindergarten,School
Schedule: Mon,Tue,Wed,Thu,Fri · 07:00 AM-06:00 PM
Conditions on permit: NO

The record at a glance

Inspections on record	19
Reports (complaints, incidents, self-reports) on record	6
Assessments on record	0
Standards evaluated across those visits	3,508
Citations recorded	25
Record covers	March 18, 2022 – August 13, 2026

Citations by the state’s risk levels

High	5
Medium High	12
Medium	8

Visits and findings, newest first

InspectionAugust 13, 2026No citation recorded at this visit0 of 1 standards cited at this visit

InspectionAugust 4, 20261 citation recorded1 of 127 standards cited at this visit

746.201(11) - AP Ensure total number of children both at & away from center within capacityRisk level: High

The operation had 73 children in care at the operation, including 8 infants. The operations capacity is 66 due to limited outdoor space. *Children were picked up by parents/guardians and sent home during inspection*

Correction verified by the state on August 13, 2026. The state provided technical assistance on this standard.

InspectionJune 4, 2026No citation recorded at this visit

ReportJune 3, 20261 citation recorded1 of 3 standards cited at this visit

746.4103(b) - Policies for Release of Children - Record Identity of PersonRisk level: Medium High

Based on evidence gathered during the course of the investigation, a child was released to an individual without the recording of identity.

Correction verified by the state on July 6, 2026. The state provided technical assistance on this standard.

InspectionMarch 30, 20261 citation recorded1 of 654 standards cited at this visit

746.3407 - Maintenance of Building, Grounds and EquipmentRisk level: Medium High

Ceiling tiles throughout the facility were observed with water damage. Vents were also observed covered in dust and debris.

Correction verified by the state on April 10, 2026. The state provided technical assistance on this standard.

InspectionFebruary 10, 2026No citation recorded at this visit0 of 2 standards cited at this visit

ReportFebruary 2, 2026No citation recorded at this visit0 of 3 standards cited at this visit

InspectionOctober 3, 2025No citation recorded at this visit0 of 98 standards cited at this visit

InspectionMay 6, 2025No citation recorded at this visit0 of 13 standards cited at this visit

InspectionApril 29, 202512 citations recorded12 of 712 standards cited at this visit

746.2206(1)(A) - Written Activity Plan - Outdoor Play - Infant Birth to 12 MonthsRisk level: Medium

Only one opportunity for outdoor play was observed.

Correction verified by the state on May 6, 2025. The state provided technical assistance on this standard.

746.3417(1) - Children Handwashing Before EatingRisk level: Medium High

Handwashing was not observed before children ate breakfast.

Correction verified by the state on May 6, 2025. The state provided technical assistance on this standard.

746.3301(f)(1) - Nutrition and Food Service - Drinking water available at every snack, mealtime, and during and after active playRisk level: Medium High

Water was not observed available during breakfast.

Correction verified by the state on May 6, 2025. The state provided technical assistance on this standard.

746.2207(a) - Screen Time Activities - Not Used for Under TwoRisk level: Medium

Infants ranging from 5 months to 12 months were observed watching t.v.

Correction verified by the state on May 6, 2025. The state provided technical assistance on this standard.

746.2507(2) - Activities for Toddlers - Provide Thinking Skills and Sensory DevelopmentRisk level: Medium

Two classrooms were observed with not enough play equipment.

Correction verified by the state on May 6, 2025. The state provided technical assistance on this standard.

746.1605(1) - Child/Caregiver Ratio - 18 Months Difference in AgeRisk level: Medium High

Infants were combined with older children. The youngest child was 5 months while the oldest was 5 years old.

Correction verified by the state on May 6, 2025. The state provided technical assistance on this standard.

746.2417(2)(B) - Activities for Infants - Not in Restrictive Device for more than 15 MinutesRisk level: High

Infants were observed in restrictive devices for over 15 minutes.

Correction verified by the state on May 6, 2025. The state provided technical assistance on this standard.

746.3313(2) - Daily Menus - May Rotate if Keep Record of Dates Menus UsedRisk level: Medium

Menu was observed not being followed.

Correction verified by the state on May 6, 2025. The state provided technical assistance on this standard.

746.1205(a)(1) - Responsibilities of Caregivers - Know children responsible forRisk level: High

A child was observed alone down a hallway in the restroom and was asking for assistance with no caregiver around.

Correction verified by the state on May 6, 2025. The state provided technical assistance on this standard.

746.901 - Required Personnel RecordsRisk level: Medium

2 staff files were not available for review. 1 staff file was missing an affidavit and a preemployment affidavit.

Correction verified by the state on May 6, 2025.

746.2209 - Posting of Activity PlanRisk level: Medium

Activity plans were not posted in 3 classrooms. Activity plans were posted in 2 classrooms with a date of October 2024.

Correction verified by the state on May 6, 2025. The state provided technical assistance on this standard.

746.801(2) - Required Records Maintained and Made Available - Infant Feeding InstructionsRisk level: Medium

Feeding instructions were not available for review for one infant.

Correction verified by the state on May 6, 2025.

InspectionJune 17, 2024No citation recorded at this visit0 of 1 standards cited at this visit

InspectionMay 31, 20241 citation recorded1 of 639 standards cited at this visit

746.2909(4) - Arrangement of Napping Equipment - Provides Access to WalkwayRisk level: Medium High

There was no space between the cots used by the children during nap time.

Correction verified by the state on June 17, 2024. The state provided technical assistance on this standard.

InspectionMarch 25, 20241 citation recorded1 of 1 standards cited at this visit

746.3701(1) - Safety - Electrical Outlets CoveredRisk level: Medium High

The electrical outlets did not have covers in a classroom used by children under the age of five years old. Corrected at Inspection: The covers were placed in the outlets.

Correction verified by the state on March 25, 2024. The state provided technical assistance on this standard.

ReportMarch 13, 2024No citation recorded at this visit0 of 1 standards cited at this visit

InspectionFebruary 28, 2024No citation recorded at this visit0 of 2 standards cited at this visit

InspectionFebruary 20, 20241 citation recorded1 of 1 standards cited at this visit

746.2426(a)(2) - Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possibleRisk level: High

There were two infants asleep in a restrictive device (car seat). The infants were covered with a blanket.

Correction verified by the state on February 28, 2024. The state provided technical assistance on this standard.

ReportFebruary 16, 20242 citations recorded2 of 5 standards cited at this visit

746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or HospitalizationRisk level: Medium High

The operation failed to notify CCR within the required timeframe about an injury to a child that required treatment by a health care professional.

Correction verified by the state on March 25, 2024. The state provided technical assistance on this standard.

746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High

There were two infants unsupervised at the operation.

Correction verified by the state on February 28, 2024. The state provided technical assistance on this standard.

InspectionJune 20, 2023No citation recorded at this visit0 of 3 standards cited at this visit

InspectionJune 5, 20231 citation recorded1 of 614 standards cited at this visit

746.3407 - Maintenance of Building, Grounds and EquipmentRisk level: Medium High

Two classrooms were observed with water stains on the ceiling tiles. There were staples on the carpet in a classroom. Note: The staples were removed from the carpet.

Correction verified by the state on June 20, 2023. The state provided technical assistance on this standard.

InspectionFebruary 15, 2023No citation recorded at this visit0 of 2 standards cited at this visit

InspectionFebruary 6, 20232 citations recorded2 of 2 standards cited at this visit

746.3407(9) - Floors, ceilings and Walls in Good Repair and CleanRisk level: Medium High

Four ceiling tiles in the operation were observed with water stains. The vents in one of the classrooms was observed with dust and debris.

Correction verified by the state on February 15, 2023. The state provided technical assistance on this standard.

746.1601 - Child/ Caregiver Ratio - 13 or More ChildrenRisk level: Medium High

There was one caregiver caring for 19 children. The specified age for the group was 3 years old which allows 15 to 1 caregiver. Note The ratios were left in compliance as an additional caregiver was put in the classroom.

Correction verified by the state on February 15, 2023. The state provided technical assistance on this standard.

ReportFebruary 3, 2023Self-reported by the operationNo citation recorded at this visit0 of 1 standards cited at this visit

InspectionJune 16, 20222 citations recorded2 of 622 standards cited at this visit

746.901 - Required Personnel RecordsRisk level: Medium

Staff training records were not available for review for 3 caregivers.

Correction verified by the state on June 20, 2022. The state provided technical assistance on this standard.

746.3407 - Maintenance of Building, Grounds and EquipmentRisk level: Medium High

The outdoor play area was observed with trash (multiple pieces of paper, leaves, pieces of broken chalk, and confetti). Corrected at Inspection: The playground floor was cleaned during the inspection.

Corrected at the time of inspection. The state provided technical assistance on this standard.

InspectionMarch 21, 2022No citation recorded at this visit

ReportMarch 18, 2022No citation recorded at this visit0 of 1 standards cited at this visit

This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.

New Horizons Learning Academy — Licensed Center in MCALLEN, Texas: State Inspection Record | Daycare Safety Record