Texas records · TRAVIS County · AUSTIN

Primrose School of Austin at Mueller

Licensed Center in AUSTIN, Texas · Full Permit · permit issued February 20, 2020

State record presented as of November 5, 2026

Address
2200 ALDRICH ST STE 130, AUSTIN, TX 78723 3477
Operation type
Licensed Center
Type of issuance
Full Permit
Permit issued
February 20, 2020
Operation number
1696340
Licensed capacity
284 children
Ages served
Infant,Toddler,Pre-Kindergarten
Schedule
Mon,Tue,Wed,Thu,Fri · 07:30 AM-06:30 PM
Conditions on permit
NO

The record at a glance

Inspections on record37
Reports (complaints, incidents, self-reports) on record21
Assessments on record0
Standards evaluated across those visits4,871
Citations recorded25
Findings still pending6
Record coversDecember 8, 2021 – October 16, 2026

Citations by the state’s risk levels

High9
Medium High7
Medium8
Medium Low1

Visits and findings, newest first

InspectionOctober 16, 2026No citation recorded at this visit0 of 1 standards cited at this visit
InspectionOctober 14, 2026No citation recorded at this visit
InspectionOctober 2, 2026No citation recorded at this visit
ReportOctober 1, 2026Self-reported by the operationFinding still pending in the state’s records0 of 5 standards cited at this visit
InspectionSeptember 9, 2026No citation recorded at this visit0 of 1 standards cited at this visit
InspectionAugust 26, 2026No citation recorded at this visit
ReportAugust 24, 2026Finding still pending in the state’s records0 of 3 standards cited at this visit
ReportAugust 21, 2026No citation recorded at this visit0 of 2 standards cited at this visit
ReportAugust 12, 2026No citation recorded at this visit0 of 1 standards cited at this visit
InspectionAugust 6, 2026No citation recorded at this visit0 of 660 standards cited at this visit
InspectionJuly 30, 2026No citation recorded at this visit
ReportJuly 27, 20261 citation recorded1 of 4 standards cited at this visit
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High
The investigation concluded that two caregivers, were not properly supervising the children in care.

Correction verified by the state on August 6, 2026. The state provided technical assistance on this standard.

InspectionJuly 23, 2026No citation recorded at this visit0 of 1 standards cited at this visit
InspectionJuly 14, 2026No citation recorded at this visit
InspectionJuly 9, 2026No citation recorded at this visit
InspectionJune 25, 2026No citation recorded at this visit
ReportJune 19, 2026No citation recorded at this visit0 of 2 standards cited at this visit
InspectionJune 19, 2026No citation recorded at this visit
ReportJune 19, 2026Finding still pending in the state’s records0 of 5 standards cited at this visit
ReportJune 8, 2026Self-reported by the operationNo citation recorded at this visit0 of 5 standards cited at this visit
InspectionMay 27, 2026No citation recorded at this visit0 of 2 standards cited at this visit
InspectionMay 6, 2026No citation recorded at this visit
ReportApril 30, 2026Finding still pending in the state’s records0 of 1 standards cited at this visit
InspectionApril 20, 2026No citation recorded at this visit
ReportApril 16, 2026Self-reported by the operationFinding still pending in the state’s records0 of 4 standards cited at this visit
InspectionMarch 24, 2026No citation recorded at this visit0 of 3 standards cited at this visit
ReportMarch 2, 2026Self-reported by the operationFinding still pending in the state’s records0 of 5 standards cited at this visit
InspectionFebruary 19, 2026No citation recorded at this visit0 of 2 standards cited at this visit
ReportFebruary 3, 2026No citation recorded at this visit0 of 1 standards cited at this visit
InspectionJanuary 30, 2026No citation recorded at this visit
ReportJanuary 23, 20263 citations recorded3 of 5 standards cited at this visit
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible forRisk level: High
The caregivers in charge of the classroom were not aware of the number of total children in their care.

Corrected at the time of inspection. The state provided technical assistance on this standard.

746.1601 - Child/ Caregiver Ratio - 13 or More ChildrenRisk level: Medium High
There are concerns with caregiver to child ratios.

Correction verified by the state on February 19, 2026. The state provided technical assistance on this standard.

746.3401(a) - Annual Sanitation InspectionRisk level: Medium High
The last santation inspection is dated 09/05/2024.

Correction verified by the state on February 5, 2026. The state provided technical assistance on this standard.

InspectionJanuary 13, 2026No citation recorded at this visit
ReportJanuary 9, 20261 citation recorded1 of 2 standards cited at this visit
746.3301(i) - Nutrition and Food Service - Must not serve identified foods to allergic childRisk level: Medium High
It was found that during the break transition of teachers it was not communicated that a food item should not be served to a child with a food allergy.

Correction verified by the state on February 19, 2026. The state provided technical assistance on this standard.

InspectionDecember 23, 2025No citation recorded at this visit0 of 2 standards cited at this visit
InspectionDecember 9, 20251 citation recorded1 of 3 standards cited at this visit
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible forRisk level: High
Classroom preschool 1 caregivers reported having 17 children in care when they had 20 children.

Correction verified by the state on December 23, 2025. The state provided technical assistance on this standard.

ReportDecember 8, 2025Self-reported by the operation1 citation recorded1 of 1 standards cited at this visit
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High
A child was left unsupervised for 5 minutes in a classroom.

Correction verified by the state on December 23, 2025. The state provided technical assistance on this standard.

InspectionNovember 14, 2025No citation recorded at this visit
ReportNovember 12, 2025No citation recorded at this visit0 of 2 standards cited at this visit
ReportNovember 7, 20252 citations recorded2 of 2 standards cited at this visit
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High
There was a child that was left unsupervised in a classroom.

Correction verified by the state on December 9, 2025. The state provided technical assistance on this standard.

746.305(a)(6) - Report Situation Placing Children at RiskRisk level: High
The operation failed to report an incident where a child was left unsupervised in a classroom.

Correction verified by the state on December 9, 2025. The state provided technical assistance on this standard.

InspectionNovember 7, 2025No citation recorded at this visit0 of 1 standards cited at this visit
InspectionSeptember 3, 20251 citation recorded1 of 314 standards cited at this visit
746.801(8) - Required Records Maintained and Made Available - Playground Maintenance RecordsRisk level: Medium
At inspection, the operation did not have a playground checklist, available for CCR.

Correction verified by the state on September 25, 2025. The state provided technical assistance on this standard.

InspectionJanuary 6, 2025No citation recorded at this visit0 of 2 standards cited at this visit
InspectionDecember 19, 2024No citation recorded at this visit
ReportDecember 14, 20241 citation recorded1 of 1 standards cited at this visit
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High
A child was left in the classroom alone for approximately 4-6 minutes.

Correction verified by the state on January 6, 2025. The state provided technical assistance on this standard.

InspectionOctober 3, 2024No citation recorded at this visit0 of 963 standards cited at this visit
InspectionJuly 25, 2024No citation recorded at this visit
InspectionNovember 9, 2023No citation recorded at this visit0 of 424 standards cited at this visit
InspectionDecember 15, 2022No citation recorded at this visit0 of 567 standards cited at this visit
ReportDecember 9, 2022No citation recorded at this visit0 of 1 standards cited at this visit
InspectionNovember 9, 2022No citation recorded at this visit0 of 266 standards cited at this visit
ReportNovember 1, 2022No citation recorded at this visit0 of 1 standards cited at this visit
InspectionAugust 22, 20221 citation recorded1 of 460 standards cited at this visit
746.801(3) - Required Records Maintained and Made Available - Personnel and Training RecordsRisk level: Medium
Of the 10 staff files reviewed the following needs to be updated: 4 files need the date of hire 5 files need documentation of Pre-Service Training 4 files need to complete 20-21 training hours 7 files need to complete 21-22 training hours.

Correction verified by the state on November 9, 2022.

InspectionApril 27, 20223 citations recorded3 of 589 standards cited at this visit
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 DaysRisk level: Medium
Updated infant feeding instructions were missing for 8 children. Two of these were corrected during inspection when the parents were contacted and stated that there were no changes.

Correction verified by the state on May 9, 2022. The state provided technical assistance on this standard.

745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operationRisk level: High
One staff member was accidentally inactivated on 2/23/22. They were present at the operation without an updated background check eligibility notification. This was corrected at inspection with the staff member left the operation while I was present.

Correction verified by the state on May 28, 2022. The state provided technical assistance on this standard.

746.1309(a) - Documented Annual Training Area - 24 Hours RequiredRisk level: Medium
10 staff files were reviewed. One staff member needs proof of her 2020-2021 trainings, and one staff member needs proof of two more hours of training.

Correction verified by the state on May 17, 2022.

InspectionFebruary 14, 2022No citation recorded at this visit
ReportFebruary 10, 2022No citation recorded at this visit0 of 1 standards cited at this visit
InspectionJanuary 25, 20224 citations recorded4 of 367 standards cited at this visit
746.613(b) - Immunization Records, Exceptions, and Exemptions CurrentRisk level: Medium High
One child was missing an up to date immunization record.

Correction verified by the state on March 1, 2022.

746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care ProfessionalRisk level: Medium High
One allergy action plan needs to be signed by both the parent and the doctor. Two allergy action plans need to be signed by the doctor.

Correction verified by the state on February 14, 2022.

746.801(3) - Required Records Maintained and Made Available - Personnel and Training RecordsRisk level: Medium
5 staff training files were not available for review during the inspection.

Correction verified by the state on March 1, 2022.

746.3809 - Medication No Longer UsedRisk level: Medium
Expired medication was located in the medication bin during the inspection. This was corrected at inspection when the expired medications were removed from the medication bin.

Corrected at the time of inspection.

InspectionDecember 20, 2021No citation recorded at this visit0 of 1 standards cited at this visit
InspectionDecember 8, 20216 citations recorded6 of 188 standards cited at this visit
746.5101(b) - Annual Fire Inspection - Conducted by Fire MarshalRisk level: Medium High
A copy of the updated annual fire inspection was not on file at the operation.

Correction verified by the state on April 8, 2022. The state provided technical assistance on this standard.

746.2909(1) - Arrangement of Napping Equipment - Not Blocking Entrances or ExitsRisk level: Medium High
Two classrooms had exit doors that were blocked by naptime cots. This was corrected at inspection when the cots were removed from in front of the doors.

Corrected at the time of inspection. The state provided technical assistance on this standard.

746.901(4) - Required Personnel Records - Required AffidavitRisk level: Medium Low
Two staff members need notarized affidavits for the HR file.

Correction verified by the state on December 15, 2021. The state provided technical assistance on this standard.

746.1613(a) - Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards metRisk level: Medium
During naptime one classroom was out of ratio. There were 10 children in care with one staff member. There were children in the room under 18 months old. This was corrected at inspection when the second caregiver returned to the classroom.

Corrected at the time of inspection. The state provided technical assistance on this standard.

746.1203(2) - Responsibilities of Caregivers - Know Group Responsible ForRisk level: High
Two staff members were unaware of the number of children in their classroom.

Correction verified by the state on December 20, 2021. The state provided technical assistance on this standard.

746.5205(4) - Documentation of DrillsRisk level: Medium
Drill logs have not been documented since August 2021.

Correction verified by the state on January 7, 2022. The state provided technical assistance on this standard.

This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.