Texas records · DALLAS County · DALLAS
American Care Academy Pleasant Grove
Licensed Center in DALLAS, Texas · Full Permit · permit issued December 18, 2019
State record presented as of November 5, 2026
- Address
- 1227 N MASTERS DR, DALLAS, TX 75217 3722
- Operation type
- Licensed Center
- Type of issuance
- Full Permit
- Permit issued
- December 18, 2019
- Operation number
- 1701250
- Licensed capacity
- 153 children
- Ages served
- Infant,Toddler,Pre-Kindergarten,School
- Schedule
- Mon,Tue,Wed,Thu,Fri · 06:30 AM-06:00 PM
- Conditions on permit
- NO
The record at a glance
| Inspections on record | 17 |
| Reports (complaints, incidents, self-reports) on record | 8 |
| Assessments on record | 2 |
| Standards evaluated across those visits | 4,595 |
| Citations recorded | 5 |
| Findings still pending | 1 |
| Record covers | December 6, 2021 – August 24, 2026 |
Citations by the state’s risk levels
| High | 1 |
| Medium High | 2 |
| Medium | 2 |
Visits and findings, newest first
InspectionAugust 24, 2026No citation recorded at this visit0 of 5 standards cited at this visit
AssessmentAugust 3, 2026No citation recorded at this visit0 of 1 standards cited at this visit
InspectionJuly 30, 2026No citation recorded at this visit0 of 795 standards cited at this visit
ReportJune 9, 2026Finding still pending in the state’s records0 of 5 standards cited at this visit
AssessmentMay 29, 20261 citation recorded1 of 1 standards cited at this visit
745.509 - Licensed Operations Required FeesRisk level: High
An email was sent to the operation on 5-18-26 regarding overdue fees. Operation has been asked to log into the portal and update this information by Wednesday May 20, 2026. Operation has also been informed that if the task is not completed, a deficiency will be incurred.
Correction verified by the state on June 11, 2026. The state provided technical assistance on this standard.
InspectionAugust 11, 2025No citation recorded at this visit0 of 711 standards cited at this visit
InspectionJanuary 8, 2025No citation recorded at this visit
InspectionDecember 4, 2024No citation recorded at this visit0 of 3 standards cited at this visit
InspectionOctober 22, 2024No citation recorded at this visit
ReportOctober 18, 20242 citations recorded2 of 5 standards cited at this visit
746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or HospitalizationRisk level: Medium High
The operation did not report to licensing after the operation was notified by the legal guardian that a bite received while in care at the operation resulted in an infection that required hospitalization.
Correction verified by the state on December 4, 2024. The state provided technical assistance on this standard.
746.1205(a)(3) - Responsibilities of Caregivers - Know children's names and agesRisk level: Medium High
Three of the caregivers interviewed confirmed the allegations stated by the reporter that children are put in their classrooms, and they are not provided with the name or age of the child.
Correction verified by the state on December 4, 2024.
InspectionAugust 21, 2024No citation recorded at this visit0 of 612 standards cited at this visit
InspectionJanuary 12, 2024No citation recorded at this visit
ReportJanuary 9, 2024No citation recorded at this visit0 of 3 standards cited at this visit
InspectionDecember 22, 2023No citation recorded at this visit
ReportDecember 19, 2023No citation recorded at this visit0 of 1 standards cited at this visit
ReportDecember 17, 2023No citation recorded at this visit0 of 1 standards cited at this visit
InspectionDecember 8, 2023No citation recorded at this visit
InspectionOctober 16, 2023No citation recorded at this visit0 of 1,251 standards cited at this visit
ReportJuly 25, 2023No citation recorded at this visit0 of 1 standards cited at this visit
InspectionNovember 21, 2022No citation recorded at this visit0 of 705 standards cited at this visit
InspectionSeptember 29, 2022No citation recorded at this visit0 of 2 standards cited at this visit
ReportSeptember 28, 2022No citation recorded at this visit0 of 2 standards cited at this visit
InspectionJuly 28, 2022No citation recorded at this visit0 of 1 standards cited at this visit
ReportJuly 25, 2022No citation recorded at this visit0 of 4 standards cited at this visit
InspectionMarch 25, 20222 citations recorded2 of 2 standards cited at this visit
746.801(19) - Required Records Maintained and Made Available - Tracking SystemRisk level: Medium
The daycare's records for sign in and sign out are not complete with the time out recorded for children leaving the daycare center.
Correction verified by the state on March 25, 2022.
746.1615 - Child/Caregiver Ratio - Opening/ClosingRisk level: Medium
Childcare ratios were adjusted at the opening of the day and included a child under 18 months.
Correction verified by the state on March 25, 2022.
InspectionMarch 3, 2022No citation recorded at this visit
InspectionDecember 6, 2021No citation recorded at this visit0 of 484 standards cited at this visit
This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.