Daycare Safety RecordState inspection files for licensed child care, presented plainly

Texas records · DALLAS County · DALLAS

The Parent Helper Daycare & Learning Center

Licensed Center in DALLAS, Texas · Full Permit · permit issued June 30, 2020

State record presented as of November 5, 2026

Address
3939 S POLK ST STE 110, DALLAS, TX 75224 4421
Operation type
Licensed Center
Type of issuance
Full Permit
Permit issued
June 30, 2020
Operation number
1701395
Licensed capacity
50 children
Ages served
Infant,Toddler,Pre-Kindergarten,School
Schedule
Mon,Tue,Wed,Thu,Fri · 06:00 AM-06:30 PM
Conditions on permit
NO

The record at a glance

Inspections on record16
Reports (complaints, incidents, self-reports) on record2
Assessments on record3
Standards evaluated across those visits4,406
Citations recorded50
Record coversMay 18, 2022 – September 15, 2026

Citations by the state’s risk levels

High8
Medium High28
Medium12
Medium Low2

Visits and findings, newest first

AssessmentSeptember 15, 20261 citation recorded1 of 1 standards cited at this visit
745.247 - Franchise Tax DelinquentRisk level: High
Operation is not maintaining compliance with their governing body entity requirements.

Correction verified by the state on October 20, 2026. The state provided technical assistance on this standard.

InspectionJuly 10, 2026No citation recorded at this visit0 of 4 standards cited at this visit
InspectionJune 25, 20264 citations recorded4 of 315 standards cited at this visit
746.2905(2) - Children Not Required to Sleep - May Not Confine in a Restrictive DeviceRisk level: Medium High
A child was observed asleep in a highchair.

Correction verified by the state on July 10, 2026. The state provided technical assistance on this standard.

746.5607(d) - Child Passenger Safety Seat System - Child 12 Years and Younger Must Not Ride in Front SeatRisk level: Medium High
A child under the age of 12 years old was seated in the front seat of the vehicle used to transport children to a field trip destination.

Correction verified by the state on July 10, 2026. The state provided technical assistance on this standard.

746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours AnnuallyRisk level: Medium High
An individual who did not have current transportation training transported children in care of the operation to a field trip destination.

Correction verified by the state on July 10, 2026. The state provided technical assistance on this standard.

746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High
A child was observed asleep in a room alone.

Correction verified by the state on July 10, 2026. The state provided technical assistance on this standard.

AssessmentJanuary 16, 20261 citation recorded1 of 1 standards cited at this visit
746.303(b) - Report Number of EmployeesRisk level: Medium Low
Annual report has not been completed and submitted by required due date.

Correction verified by the state on January 23, 2026. The state provided technical assistance on this standard.

InspectionNovember 24, 20252 citations recorded2 of 3 standards cited at this visit
746.1601 - Child/ Caregiver Ratio - 13 or More ChildrenRisk level: Medium High
Caregiver in the infant room was observed supervising seven infant children.

Corrected at the time of inspection. The state provided technical assistance on this standard.

746.2401(7) - Basic Requirements for Infants - Never UnsupervisedRisk level: High
An infant was observed wandering off outside to the infant room during the inspection.

Corrected at the time of inspection. The state provided technical assistance on this standard.

ReportNovember 21, 2025No citation recorded at this visit0 of 1 standards cited at this visit
InspectionAugust 18, 20253 citations recorded3 of 471 standards cited at this visit
746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPRRisk level: Medium High
Two staff files do not have current pediatric CPR training.

Correction verified by the state on August 26, 2025.

746.3407 - Maintenance of Building, Grounds and EquipmentRisk level: Medium High
Shelving and furniture in the infant classroom appears stained and soiled.

Correction verified by the state on August 26, 2025.

746.5205(4) - Documentation of DrillsRisk level: Medium
Fire drills were not documented for the months of June and July.

Correction verified by the state on September 5, 2025.

InspectionJune 9, 2025No citation recorded at this visit
InspectionFebruary 27, 2025No citation recorded at this visit0 of 1,276 standards cited at this visit
InspectionOctober 7, 2024No citation recorded at this visit0 of 4 standards cited at this visit
InspectionSeptember 18, 20243 citations recorded3 of 379 standards cited at this visit
746.2409(a)(1) - Safety Requirements for Cribs - Snug Fitting, Firm, Flat Mattress Designed for Use in CribRisk level: Medium High
One crib in the 0-11 month classroom does not have a snugly fitting mattress.

Correction verified by the state on October 7, 2024. The state provided technical assistance on this standard.

746.1601 - Child/ Caregiver Ratio - 13 or More ChildrenRisk level: Medium High
One classroom was over ratio during the inspection. There were eight infants, SAG: 12-17 months, with one caregiver. This was corrected at inspection when more caregivers arrived and all classrooms met ratio.

Correction verified by the state on October 7, 2024. The state provided technical assistance on this standard.

746.2411(2)(G) - Safety Requirements for Play Yards - Size of Mesh OpeningsRisk level: High
There are two holes measuring more than 1/4 inch in diameter for one play yard in the infant classroom.

Correction verified by the state on October 7, 2024. The state provided technical assistance on this standard.

InspectionJune 13, 2024No citation recorded at this visit0 of 5 standards cited at this visit
ReportApril 8, 2024Self-reported by the operation1 citation recorded1 of 2 standards cited at this visit
746.1601 - Child/ Caregiver Ratio - 13 or More ChildrenRisk level: Medium High
This standard was tasked as part of an investigation and found deficient. The two year old classroom was over ratio by one student.

Correction verified by the state on June 13, 2024. The state provided technical assistance on this standard.

InspectionApril 3, 2024No citation recorded at this visit0 of 3 standards cited at this visit
InspectionMarch 11, 20241 citation recorded1 of 10 standards cited at this visit
746.4501(b) - Chairs - Safety Straps Used if Required by ManufacturerRisk level: Medium
A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.

Correction verified by the state on April 3, 2024.

InspectionFebruary 28, 202410 citations recorded10 of 648 standards cited at this visit
746.901(4) - Required Personnel Records - Required AffidavitRisk level: Medium Low
Two of the five personnel files reviewed do not have a notarized affidavit on file.

Correction verified by the state on March 11, 2024.

746.3503(c)(3) - Diaper Changing Equipment - If Above Floor Level Caregiver Must Face Child and Be Within Arm's Length of ChildRisk level: Medium High
A caregiver was observed turning away from the diaper changing table while an infant was on the table.

Correction verified by the state on March 11, 2024. The state provided technical assistance on this standard.

746.605(6) - Required Admission Information - Emergency ContactRisk level: Medium High
Complete emergency contact information was not available for five of the five children's records reviewed.

Correction verified by the state on March 11, 2024. The state provided technical assistance on this standard.

746.3505(a) - Diapering Procedures - Caregiver's Hands WashedRisk level: Medium High
A caregiver was observed not washing their hands after diaper changing.

Correction verified by the state on March 11, 2024. The state provided technical assistance on this standard.

746.1601 - Child/ Caregiver Ratio - 13 or More ChildrenRisk level: Medium High
The infant classroom was over ratio by one. This was corrected at inspection when a caregiver returned to the operation.

Correction verified by the state on March 11, 2024. The state provided technical assistance on this standard.

746.3505(b) - Diapering Procedures - Wash Infant's HandsRisk level: Medium High
Infant's hands were not washed after diaper changing.

Correction verified by the state on March 11, 2024. The state provided technical assistance on this standard.

746.5625(a) - Electronic Child Safety Alarm - is equipped in each vehicleRisk level: High
A transportation vehicle designed to seat eight people is not equipped with an electronic child safety alarm.

Correction verified by the state on April 3, 2024. The state provided technical assistance on this standard.

746.4501(b) - Chairs - Safety Straps Used if Required by ManufacturerRisk level: Medium
A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.

Correction verified by the state on March 11, 2024. The state provided technical assistance on this standard.

746.605(11) - Required Admission Information - Physician InformationRisk level: Medium
One of the five children's records reviewed did not have completed information for a physician or emergency care facility.

Correction verified by the state on March 11, 2024. The state provided technical assistance on this standard.

746.611(b) - Health Statement on File within 1 Week of AdmissionRisk level: Medium
Four of the five children's records reviewed that have attended the operation for at least 12 months do not have a health statement.

Correction verified by the state on April 3, 2024.

InspectionApril 27, 20238 citations recorded8 of 616 standards cited at this visit
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care ProfessionalRisk level: Medium High
A child enrolled at the operation with a known food allergy did not have an emergency food allergy plan on file for review during the inpspection.

Correction verified by the state on May 4, 2023. The state provided technical assistance on this standard.

746.613(b) - Immunization Records, Exceptions, and Exemptions CurrentRisk level: Medium High
1 of 6 student files reviewed did not include current immunization records.

Correction verified by the state on May 5, 2023. The state provided technical assistance on this standard.

746.801(10) - Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke DetectorsRisk level: Medium
There was no current record of monthly carbon monoxide, smoke detector, or fire extinguisher inspections.

Correction verified by the state on May 4, 2023.

746.5617(a)(1) - Required Equipment in Vehicles - List of ChildrenRisk level: High
There was no list of names available for children being transported by the operation.

Correction verified by the state on May 5, 2023. The state provided technical assistance on this standard.

746.1301(a)(1)(A) - Training Requirements for Employees, Caregivers, and Directors - OrientationRisk level: Medium High
5 of 5 staff files reviewed did not include orientation training.

Correction verified by the state on May 5, 2023.

746.5202(1) - Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down proceduresRisk level: Medium High
The operation's emergency preparedness plan did not include: How children will be evacuated or relocated to the designated safe area or alternate shelter, including specific procedures for evacuating and relocating children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing impairments

Correction verified by the state on May 5, 2023.

746.1301(a)(7)(A) - Training Requirements for Employees, Caregivers, and Directors - Transportation trainingRisk level: Medium High
There was no transportation training on file for the individual responsible for transporting children in care.

Correction verified by the state on May 5, 2023.

746.5205(4) - Documentation of DrillsRisk level: Medium
There was no current record of monthly fire drills.

Correction verified by the state on May 4, 2023. The state provided technical assistance on this standard.

AssessmentJune 24, 20223 citations recorded3 of 3 standards cited at this visit
746.1203(3) - Responsibilities of Caregivers - Know Children's Names and AgesRisk level: Medium High
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.

Correction verified by the state on June 27, 2022.

746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care ProfessionalRisk level: Medium
The infants did not have infant feeding instructions available for review.

Correction verified by the state on July 12, 2022.

746.5401 - Requirement of Gas Leak InspectionRisk level: Medium High
The operation did not have a current gas leak test conducted.

Correction verified by the state on June 27, 2022.

InspectionJune 13, 20224 citations recorded4 of 9 standards cited at this visit
746.5401 - Requirement of Gas Leak InspectionRisk level: Medium High
The operation did not have a current gas leak test conducted.

Correction verified by the state on June 24, 2022.

746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care ProfessionalRisk level: Medium
The infants did not have infant feeding instructions available for review.

Correction verified by the state on June 24, 2022. The state provided technical assistance on this standard.

746.1203(3) - Responsibilities of Caregivers - Know Children's Names and AgesRisk level: Medium High
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.

Correction verified by the state on June 24, 2022.

746.2407 - Infant Care Area Furnishings and Equipment -Use of Safety StrapsRisk level: Medium High
Infants were observed to be seated in bouncers and highchairs without the use of safety straps. The deficiency was corrected during the inspection as the children were strapped into the seat or removed to meet compliance.

Corrected at the time of inspection.

InspectionJune 10, 20226 citations recorded6 of 32 standards cited at this visit
746.2419(3) - Requirements for Feeding Infants - Never Prop BottlesRisk level: High
Two infants who are unable to hold their own bottle to feedd themselves, were confirmed to have heavy blankets used to prop up their bottles for feeding.

Correction verified by the state on June 13, 2022. The state provided technical assistance on this standard.

746.2505(4)(C) - Furnishings and Equipment for Toddlers - Never Allow Toddlers to Sleep or Walk With Bottles and Training CupsRisk level: Medium
A toddler was observed sleeping in a play yard with a training cup.

Correction verified by the state on June 13, 2022.

746.2426 - Infant May Not Sleep in a Restrictive DeviceRisk level: High
A infant was observed being allowed to sleep in a bouncer.

Correction verified by the state on June 13, 2022. The state provided technical assistance on this standard.

746.2207(c)(3) - Screen Time Activities - Not Exceed One Hour DailyRisk level: Medium
Several children in the school-aged classroom confirmed that they'd been watching movies for at least over an hour.

Correction verified by the state on June 13, 2022.

746.1203(3) - Responsibilities of Caregivers - Know Children's Names and AgesRisk level: Medium High
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.

Correction verified by the state on June 13, 2022.

746.1601 - Child/ Caregiver Ratio - 13 or More ChildrenRisk level: Medium High
There were six infants (SAG: 0-11 months) in the infant classroom with one caregiver.

Correction verified by the state on June 13, 2022.

InspectionMay 18, 20223 citations recorded3 of 623 standards cited at this visit
746.5101(b) - Annual Fire Inspection - Conducted by Fire MarshalRisk level: Medium High
The operation does not have a current fire inspection. The last documented inspection was in March 2021.

Correction verified by the state on June 24, 2022. The state provided technical assistance on this standard.

746.5401 - Requirement of Gas Leak InspectionRisk level: Medium High
The operation did not have a current gas leak test conducted.

Correction verified by the state on June 13, 2022.

746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care ProfessionalRisk level: Medium
The infants did not have infant feeding instructions available for review.

Correction verified by the state on June 13, 2022. The state provided technical assistance on this standard.

This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.