Texas records · HIDALGO County · PALMVIEW
Small Hands Big Hopes Academy
Licensed Center in PALMVIEW, Texas · Full Permit · permit issued November 24, 2020
State record presented as of November 5, 2026
- Address
- 611 SHOWERS RD, PALMVIEW, TX 78572 2269
- Operation type
- Licensed Center
- Type of issuance
- Full Permit
- Permit issued
- November 24, 2020
- Operation number
- 1703313
- Licensed capacity
- 31 children
- Ages served
- Infant,Toddler,Pre-Kindergarten,School
- Schedule
- Mon,Tue,Wed,Thu,Fri,Sat · 07:00 AM-07:30 PM
- Conditions on permit
- NO
The record at a glance
| Inspections on record | 16 |
| Reports (complaints, incidents, self-reports) on record | 0 |
| Assessments on record | 0 |
| Standards evaluated across those visits | 4,017 |
| Citations recorded | 23 |
| Record covers | November 30, 2021 – September 16, 2026 |
Citations by the state’s risk levels
| High | 6 |
| Medium High | 7 |
| Medium | 10 |
Visits and findings, newest first
Animals dropping were observed on the ground of the playground. Note: This was corrected during inspection when provider clean up the area.
Corrected at the time of inspection. The state provided technical assistance on this standard.
Lights in the infant room were off during naptime, there was insufficient light to view the room and the children present in the room.
Correction verified by the state on September 16, 2026. The state provided technical assistance on this standard.
A four year old child was awake and placed on a high chair after waking from naptime.
Correction verified by the state on September 16, 2026. The state provided technical assistance on this standard.
Three out of four staff records reviewed are missing training certificates for health and safety related topics.
Correction verified by the state on September 22, 2026.
Two children under 12 months were asleep in rockers.
Correction verified by the state on September 16, 2026. The state provided technical assistance on this standard.
Four staff files were reviewed. Two files are missing preemployment affidavit (Form 2912), one file is missing valid high school diploma and one file is missing SIDS/Shaken Baby training certificate.
Correction verified by the state on October 23, 2025. The state provided technical assistance on this standard.
An infant was observed asleep on a floor bouncer for an undetermined amount of time. Note: The caregiver moved the infant to a crib during the inspection.
Correction verified by the state on November 7, 2024. The state provided technical assistance on this standard.
The director did not have a complete training record available for review at the operation.
Correction verified by the state on June 18, 2024.
Ratios were not met when a caregiver was caring for a total of 10 children of varying ages. The ages of the children were One infant, and Nine children between 18 months-4 years of age. According to the ratio chart when 12 or fewer children are present two caregivers were required with the group of children based on the number of children and age of children.
Correction verified by the state on May 4, 2023. The state provided technical assistance on this standard.
Proper supervision was not established as there was only one caregiver in the building caring for 10 children of varying ages. The children were divided into two groups and in different rooms. The caregiver was observed in the infant room supervising 5 children and leaving 5 other children in the pre-k area unsupervised. This prevented the caregiver from having adequate physical proximity and auditory or visual awareness of each child in care.
Correction verified by the state on May 4, 2023. The state provided technical assistance on this standard.
There were no records available for review for two children in care. 3 of 5 children's immunization records reviewed were not current. Note: The records missing for the two children were brought to the center and were reviewed.
Correction verified by the state on November 10, 2022. The state provided technical assistance on this standard.
A group of children of varying ages did not have their hands washed before eating the morning snack. NOTE: This was addressed during inspection and children's hands were washed.
Correction verified by the state on November 10, 2022. The state provided technical assistance on this standard.
A group of children including a child under the age of 2 were watching television during breakfast.
Correction verified by the state on November 10, 2022. The state provided technical assistance on this standard.
A caregiver was allowed to be present in the operation and have director contact with children in care prior to the operation receiving notice from the CBCU (Centralized Background Check Unit) regarding the person s eligibility. Note: The Person left the operation during the inspection.
Correction verified by the state on October 24, 2022. The state provided technical assistance on this standard.
Soiled diapers were being disposed of in a trash can with no lid/cover in the infant room. Note: This was CORRECTED during the inspection as the trash can was replaced with one that had a lid.
Corrected at the time of inspection. The state provided technical assistance on this standard.
Proper supervision was not established as there was only one caregiver in the building caring for 11 children of varying ages. The children were divided into two groups and in different rooms. Four infants and a toddler were observed in the infant room. Four toddlers and two pre-k children were observed in the pre-k area asleep on floor mats. The caregiver was observed in the infant room leaving the children in the pre-k area unsupervised.
Correction verified by the state on December 29, 2021. The state provided technical assistance on this standard.
Ratios were not met when a caregiver was caring for a total of 11 children of varying ages. The ages of the children were Four infants 0-17 months old, and Seven children between 18 months-4 years of age. According to the ratio chart two caregivers were required with the group of children based on the number of children in each age category.
Correction verified by the state on December 29, 2021. The state provided technical assistance on this standard.
A designated fire exit door was blocked with children's equipment. Note: This was addressed with director and the equipment was removed.
Correction verified by the state on December 16, 2021. The state provided technical assistance on this standard.
The operational policies reviewed were missing the following information: Promotion of indoor and outdoor physical activity that is consistent with Subchapter F of this chapter (relating to Developmental Activities) your policies must include: (A) The benefits of physical activity and outdoor play; (B) The duration of physical activity at your operation, both indoor and outdoor; (C) The type of physical activity (structured and unstructured) that children may engage in at your operation; (D) Each setting in which your physical activity program will take place; (E) The recommended clothing and footwear that will allow a child to participate freely and safely in physicalactivities; and (F) A plan to ensure physical activity occurs on days when extreme weather conditions prohibit or limit outdoor play.
Correction verified by the state on December 7, 2021. The state provided technical assistance on this standard.
A caregiver's record was not available for review during the inspection. 1 of 3 records reviewed was missing the caregiver's education documentation.
Correction verified by the state on December 16, 2021.
A small television in the infant room was not anchored or strapped to prevent from tipping over. A sand box in the outdoor area was not properly maintained as the sand box was filled with standing water. Note: The television was removed and stored away. The sand box containing water was emptied during the inspection.
Correction verified by the state on December 16, 2021.
A caregiver did not have current training in pediatric cardiopulmonary resuscitation (CPR).
Correction verified by the state on December 7, 2021.
A caregiver did not have current training in pediatric first aid with rescue breathing and choking.
Correction verified by the state on December 7, 2021. The state provided technical assistance on this standard.
This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.