Daycare Safety RecordState inspection files for licensed child care, presented plainly

Texas records · BEXAR County · SAN ANTONIO

JOY Holistic Education

Licensed Center in SAN ANTONIO, Texas · Full Permit · permit issued March 7, 2022

State record presented as of November 5, 2026

Address
22864 CIELO VIS, SAN ANTONIO, TX 78255 9504
Operation type
Licensed Center
Type of issuance
Full Permit
Permit issued
March 7, 2022
Operation number
1725567
Licensed capacity
119 children
Ages served
Toddler,Pre-Kindergarten,School
Schedule
Mon,Tue,Wed,Thu,Fri · 07:15 AM-05:00 PM
Conditions on permit
NO

The record at a glance

Inspections on record24
Reports (complaints, incidents, self-reports) on record5
Assessments on record3
Standards evaluated across those visits5,870
Citations recorded33
Record coversSeptember 23, 2021 – September 24, 2026

Citations by the state’s risk levels

High13
Medium High13
Medium5
Medium Low2

Visits and findings, newest first

InspectionSeptember 24, 2026No citation recorded at this visit0 of 1 standards cited at this visit
InspectionSeptember 17, 20266 citations recorded6 of 624 standards cited at this visit
746.3401(a) - Annual Sanitation InspectionRisk level: Medium High
The last health/sanitation inspection was dated 9/16/25.

Correction verified by the state on September 25, 2026. The state provided technical assistance on this standard.

746.1301(a)(6)(A) - Training Requirements for Employees, Caregivers, and Directors - 30 Annual TrainingRisk level: Medium High
At the time of the inspection, the director did not have the required 30 hours of annual training for the last full year of employment.

Correction verified by the state on October 14, 2026. The state provided technical assistance on this standard.

746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care ProfessionalRisk level: Medium High
At the time of the inspection, two children with diagnosed food allergies did not have completed Food Allergy Emergency Plans.

Correction verified by the state on September 24, 2026. The state provided technical assistance on this standard.

746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High
During the inspection, multiple children were observed entering the building and walking to their classrooms unsupervised.

Correction verified by the state on September 24, 2026. The state provided technical assistance on this standard.

746.3803(a)(1) - Medication Authorization - Signed and DatedRisk level: Medium High
One child with medication on site did not have a parent signature authorizing the operation to administer the medication.

Correction verified by the state on September 23, 2026. The state provided technical assistance on this standard.

746.5307(a) - Inspect Fire Extinguishers MonthlyRisk level: Medium High
The fire extinguishers were not documented as being inspected monthly since May 2026.

Correction verified by the state on September 23, 2026. The state provided technical assistance on this standard.

ReportAugust 26, 2026Self-reported by the operation1 citation recorded1 of 4 standards cited at this visit
746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.Risk level: Medium High
During the investigation, it was determined that a staff member did not have first aid training.

Correction verified by the state on September 4, 2026. The state provided technical assistance on this standard.

InspectionJuly 20, 2026No citation recorded at this visit
ReportJuly 16, 2026Self-reported by the operationNo citation recorded at this visit0 of 1 standards cited at this visit
AssessmentJune 16, 20261 citation recorded1 of 1 standards cited at this visit
745.247 - Franchise Tax DelinquentRisk level: High
The operation's LLC has forfeited the right to transact business in the state of Texas.

Correction verified by the state on June 22, 2026. The state provided technical assistance on this standard.

InspectionMay 27, 20261 citation recorded1 of 222 standards cited at this visit
745.247 - Franchise Tax DelinquentRisk level: High
The operation's LLC is currently forfeited in the right to transact business in the state of Texas

Correction verified by the state on June 16, 2026. The state provided technical assistance on this standard.

InspectionNovember 14, 2025No citation recorded at this visit0 of 1 standards cited at this visit
InspectionNovember 7, 20251 citation recorded1 of 7 standards cited at this visit
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High
During the walkthrough, four children were observed unsupervised in a classroom.

Correction verified by the state on November 14, 2025. The state provided technical assistance on this standard.

InspectionOctober 16, 20258 citations recorded8 of 694 standards cited at this visit
746.3809 - Medication No Longer UsedRisk level: Medium
During the inspection, medication was being stored: for one child no longer enrolled, for one child no longer being administered, and two expired medications.

Correction verified by the state on November 7, 2025. The state provided technical assistance on this standard.

746.901(4) - Required Personnel Records - Required Affidavit (Form 2985)Risk level: Medium Low
One out of the ten staff files did not have a notarized affidavit.

Correction verified by the state on October 22, 2025. The state provided technical assistance on this standard.

746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary MannerRisk level: Medium High
During the walkthrough, garbage cans in multiple classrooms were observed with no lids, leaving garbage accessible to the children.

Correction verified by the state on November 7, 2025. The state provided technical assistance on this standard.

746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to ChildrenRisk level: High
During the walkthrough, there were cleaning products and other chemicals in cabinets of multiple classrooms accessible to children.

Correction verified by the state on November 7, 2025. The state provided technical assistance on this standard.

746.4603(2) - Prohibited Equipment - Allows Children To Fall Inside Structure Onto Other PartsRisk level: High
During the playground walkthrough, there was a jungle gym observed on the play area.

Correction verified by the state on November 7, 2025. The state provided technical assistance on this standard.

746.3503(a) - Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean SurfaceRisk level: Medium High
The changing table pads in the toddler rooms had cloth coverings, which were not able to be sanitized in between diaper changes.

Correction verified by the state on November 7, 2025. The state provided technical assistance on this standard.

746.5205(4) - Documentation of DrillsRisk level: Medium
The annual fire drill log did not have fire drills logged for April, May, June, or July of 2025.

Correction verified by the state on November 7, 2025. The state provided technical assistance on this standard.

746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.Risk level: Medium High
During the staff file review, it was found that two caregivers did not have the in-person portion of the CPR training. One caregiver had an expired CPR card.

Correction verified by the state on October 22, 2025. The state provided technical assistance on this standard.

AssessmentSeptember 30, 20251 citation recorded1 of 1 standards cited at this visit
746.203(2) - Liability Insurance Requirements - Provide Proof of Coverage Annually by Anniversary Date of IssuanceRisk level: Medium
The operation has not provided proof of liability insurance coverage by anniversary date, which was 9/23/25.

Correction verified by the state on October 1, 2025. The state provided technical assistance on this standard.

InspectionAugust 11, 2025No citation recorded at this visit
InspectionMay 30, 2025No citation recorded at this visit0 of 4 standards cited at this visit
InspectionMay 12, 2025No citation recorded at this visit0 of 2 standards cited at this visit
InspectionApril 23, 2025No citation recorded at this visit0 of 1 standards cited at this visit
InspectionApril 11, 20251 citation recorded1 of 2 standards cited at this visit
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operationRisk level: High
An individual with a pending background check was present in a classroom with 13 children. A caregiver with a eligible background check present, additionally. Noted: The individual left the premises during the inspection.

Correction verified by the state on April 23, 2025. The state provided technical assistance on this standard.

ReportApril 9, 2025Self-reported by the operationNo citation recorded at this visit0 of 6 standards cited at this visit
InspectionNovember 4, 2024No citation recorded at this visit0 of 1 standards cited at this visit
InspectionOctober 25, 20241 citation recorded1 of 579 standards cited at this visit
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible forRisk level: High
A caregiver when asked did not know the correct number of children in her classroom.

Correction verified by the state on November 4, 2024. The state provided technical assistance on this standard.

InspectionSeptember 12, 2024No citation recorded at this visit
InspectionFebruary 28, 20242 citations recorded2 of 998 standards cited at this visit
746.5307(b) - Fire Extinguishers ServicedRisk level: Medium High
There is no service tag on the fire extinguisher proving that it has been serviced.

Correction verified by the state on March 21, 2024. The state provided technical assistance on this standard.

746.4135(b) - Children's Products- Annual CertificationRisk level: Medium
The CPSC form was last completed in 2021.

Correction verified by the state on March 21, 2024. The state provided technical assistance on this standard.

AssessmentJanuary 19, 20241 citation recorded1 of 1 standards cited at this visit
746.303(b) - Report Number of EmployeesRisk level: Medium Low
The operation failed to report the number of employees that left their employment by the required January 15th deadline.

Correction verified by the state on January 19, 2024. The state provided technical assistance on this standard.

InspectionAugust 15, 2023No citation recorded at this visit0 of 4 standards cited at this visit
InspectionJuly 21, 20234 citations recorded4 of 340 standards cited at this visit
746.1505(3) - Placement of Groups - Not Exceed Room CapacityRisk level: Medium
Classroom 1 had 30 children meeting for the morning. The room capacity is 16.

Correction verified by the state on August 15, 2023. The state provided technical assistance on this standard.

746.4901(a) - Active Play Surfacing In Use Zones - Loose Fill or Unitary SurfacingRisk level: Medium High
A Little Tykes slide was not placed on a loose fill area and a climbing unit did not have loose fill material underneath.

Correction verified by the state on August 15, 2023. The state provided technical assistance on this standard.

746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 MonthsRisk level: High
The operation's last fire inspection was conducted 8/18/21.

Correction verified by the state on August 15, 2023. The state provided technical assistance on this standard.

746.3701 - Safety - Areas Free From HazardsRisk level: Medium High
The wall next to an outlet in room 3 by the sliding door, has a hole.

Correction verified by the state on August 15, 2023. The state provided technical assistance on this standard.

InspectionNovember 8, 2022No citation recorded at this visit0 of 629 standards cited at this visit
InspectionOctober 6, 2022No citation recorded at this visit0 of 3 standards cited at this visit
InspectionAugust 15, 2022No citation recorded at this visit0 of 555 standards cited at this visit
ReportJuly 7, 20224 citations recorded4 of 4 standards cited at this visit
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operationRisk level: High
A volunteer who was left alone with children did not have FBI check eligibility.

Correction verified by the state on October 7, 2022. The state provided technical assistance on this standard.

746.305(a)(6) - Report Situation Placing Children at RiskRisk level: High
The operation failed to notify child care regulation when a child was found outside the operation.

Correction verified by the state on October 6, 2022. The state provided technical assistance on this standard.

746.1201(4) - AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or ExploitedRisk level: High
Neglect occurred when a two year old child was found outside of the operation. The child was unaccounted for approximately 7-8 minutes and was found by a neighbor. The child was at risk of serious harm.

Correction verified by the state on October 6, 2022. The state provided technical assistance on this standard.

746.1203(4) - Responsibilities of Caregivers - Supervision of ChildrenRisk level: High
Caregivers failed supervise appropriately when a 2 year old child was found outside the operation. Caregivers were unaware that the child had left the facility until the child was returned by a neighbor.

Correction verified by the state on October 6, 2022. The state provided technical assistance on this standard.

InspectionFebruary 9, 20221 citation recorded1 of 518 standards cited at this visit
746.5205(1) - Fire Drill Monthly - Exit in 3 MinutesRisk level: Medium High
Fire drill for January was not documented.

Correction verified by the state on February 11, 2022. The state provided technical assistance on this standard.

InspectionDecember 10, 2021No citation recorded at this visit0 of 524 standards cited at this visit
InspectionNovember 16, 2021No citation recorded at this visit0 of 142 standards cited at this visit
ReportSeptember 23, 2021No citation recorded at this visit0 of 1 standards cited at this visit

This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.