Texas records · LUBBOCK County · LUBBOCK

New Heights Learning Zone

Licensed Center in LUBBOCK, Texas · Full Permit · permit issued February 25, 2022

State record presented as of November 5, 2026

Address: 11105 MILWAUKEE AVE, LUBBOCK, TX 79424
Operation type: Licensed Center
Type of issuance: Full Permit
Permit issued: February 25, 2022
Operation number: 1732755
Licensed capacity: 163 children
Ages served: Infant,Toddler,Pre-Kindergarten,School
Schedule: Mon,Tue,Wed,Thu,Fri · 07:00 AM-06:00 PM
Conditions on permit: NO

The record at a glance

Inspections on record	16
Reports (complaints, incidents, self-reports) on record	3
Assessments on record	0
Standards evaluated across those visits	6,023
Citations recorded	23
Record covers	January 21, 2022 – September 22, 2026

Citations by the state’s risk levels

High	3
Medium High	10
Medium	9
Medium Low	1

Visits and findings, newest first

InspectionSeptember 22, 20263 citations recorded3 of 4 standards cited at this visit

746.801(10) - Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke DetectorsRisk level: Medium

During the inspection, records showed the operation did not have updated emergency practices compleated for multiple months.

The state provided technical assistance on this standard.

746.3401(a) - Annual Sanitation InspectionRisk level: Medium High

During walk through Sanitation inspection had not been done during annual inspection , and not done during follow up inspection.

The state provided technical assistance on this standard.

746.1609 - Maximum Group Size 13 or More ChildrenRisk level: Medium High

During my walk through I observed with 2 caregivers and 12 infants in the class of Nursery 1. Ages were 2 month to 9 months.

The state provided technical assistance on this standard.

InspectionSeptember 4, 20261 citation recorded1 of 547 standards cited at this visit

746.801(10) - Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke DetectorsRisk level: Medium

During the inspection, records showed the operation did not have updated emergency practices compleated for multiple months.

Correction verified by the state on September 22, 2026. The state provided technical assistance on this standard.

InspectionAugust 14, 2026No citation recorded at this visit0 of 1 standards cited at this visit

ReportAugust 13, 2026No citation recorded at this visit0 of 1 standards cited at this visit

InspectionNovember 18, 2025No citation recorded at this visit

ReportNovember 13, 20251 citation recorded1 of 2 standards cited at this visit

746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or HospitalizationRisk level: Medium High

During the investigation, it was determined that the staff was aware of a child receiving medical attention after sustaining an injury while in care but did not report to Child Care Regulation within two days of becoming notified.

Correction verified by the state on December 1, 2025. The state provided technical assistance on this standard.

InspectionOctober 10, 20253 citations recorded3 of 444 standards cited at this visit

746.3503(a) - Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean SurfaceRisk level: Medium High

It was found during the inspection there was a classroom that had a diaper changing mat that had tears in the material causing the mat to be absorbent. This was corrected during the inspection by replacing the mat with a new mat.

Corrected at the time of inspection. The state provided technical assistance on this standard.

746.1309(a) - Documented Annual Training Area - 24 Hours RequiredRisk level: Medium

1 out of 4 caregiver records reviewed did not have trainings Recognizing and preventing shaken baby syndrome and abusive head trauma, Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS),and Understanding early childhood brain development for annual training year 2024-2025.

Correction verified by the state on October 13, 2025. The state provided technical assistance on this standard.

746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 MonthsRisk level: High

The operation does not have a current Annual Fire Inspection. The lastAnnual Fire Inspection conducted was on 5/17/2024.

Correction verified by the state on October 23, 2025. The state provided technical assistance on this standard.

InspectionDecember 3, 20242 citations recorded2 of 6 standards cited at this visit

746.901(5) - Required Personnel Records - Required Affidavit (Form 2912)Risk level: Medium Low

1 out of 4 records reviewed was missing the Pre-Employment Affidavit.

Correction verified by the state on December 6, 2024.

746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill basedRisk level: Medium High

Follow up was conducted and it was found that 2 out of the 3 missing still did not have the hands on skill based training for CPR and has been employed more than 90 days.

Correction verified by the state on December 6, 2024.

InspectionNovember 18, 20245 citations recorded5 of 624 standards cited at this visit

746.1613(a) - Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards metRisk level: Medium

It was found that the operation reduced the number of caregivers in a classroom during naptime. This classroom was combined and had an infant in the classroom therefore this classroom was out of ratio. There were 18 children ranging from 17 months to 2 years old. Out of the 18 children in the room there was 1 child under the age of 18 months.

Correction verified by the state on December 3, 2024. The state provided technical assistance on this standard.

746.603(a)(2) - Children's Records - Admission InformationRisk level: Medium

1 out of 10 records reviewed was missing a child's addmission form. 1 out of 10 records reviewed was missing the address for the Emergency Contact person. 1 out of 10 records reviewed was missing Emergency Medical Care information. 1 out of 10 records reveiwed was missing an Immunization Record.

Correction verified by the state on December 3, 2024.

746.901 - Required Personnel RecordsRisk level: Medium

4 out of 10 records reviewed was missing the Pre-Employment Affadavit. 2 out of 10 records reviewed was missing the Notorized Affadavit.

Correction verified by the state on December 3, 2024.

746.613(b) - Immunization Records, Exceptions, and Exemptions CurrentRisk level: Medium High

2 out of 10 records reviewed did not have current immunization record on file.

Correction verified by the state on December 3, 2024.

746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill basedRisk level: Medium High

3 out of 10 records reviewed did not have the hands on skill based training for CPR and has been employed more than 90 days.

Correction verified by the state on December 3, 2024. The state provided technical assistance on this standard.

InspectionJune 4, 2024No citation recorded at this visit

InspectionMay 29, 2024No citation recorded at this visit0 of 1,251 standards cited at this visit

InspectionMarch 22, 2024No citation recorded at this visit0 of 212 standards cited at this visit

InspectionDecember 4, 20231 citation recorded1 of 437 standards cited at this visit

746.5401 - Requirement of Gas Leak InspectionRisk level: Medium High

It was found during the inspection that the last gas inspection was conducted on 6/25/2021.

Correction verified by the state on January 2, 2024. The state provided technical assistance on this standard.

InspectionJanuary 10, 2023No citation recorded at this visit0 of 2 standards cited at this visit

InspectionDecember 30, 20225 citations recorded5 of 575 standards cited at this visit

746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.Risk level: Medium High

The director did not have proof of current CPR/First Aid certification.

Correction verified by the state on January 6, 2023. The state provided technical assistance on this standard.

746.2417(2)(B) - Activities for Infants - Not in Restrictive Device for more than 15 MinutesRisk level: High

During the inspection an infant was observed awake in a restrictive device and the caregver reported the child had been in the restrictive device awake for 30 minutes. This was corrected during the inspection when the caregiver removed the child from the restrictive device.

Corrected at the time of inspection. The state provided technical assistance on this standard.

746.801(11) - Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level CareRisk level: Medium High

During the inspection it was observed that the last fire inspection was conducted on 6/16/2021

Correction verified by the state on January 6, 2023. The state provided technical assistance on this standard.

745.635(3) - AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictionsRisk level: High

A caregiver was allowed to be alone with a group of children when the conditions of their background check stated that they cannot be alone with a child or group of children. Note- This was corrected during the inspection when a 2nd caregiver without conditions came into the classroom.

Corrected at the time of inspection. The state provided technical assistance on this standard.

746.2421(b) - Written Feeding Instructions - Review and Update Every 30 DaysRisk level: Medium

One infant's feeding instructions has not been updated since 5/01/2022.

Correction verified by the state on January 6, 2023. The state provided technical assistance on this standard.

InspectionJuly 25, 20222 citations recorded2 of 726 standards cited at this visit

746.4751(b) - Maintenance Procedures for Active Play - Monthly Maintenance ChecklistRisk level: Medium

The maintenance checklist is not current as the last one was conducted on 1/03/2022. During the inspection the operations CEO conducted and documented an inspection of the active play space and equipment.

Corrected at the time of inspection. The state provided technical assistance on this standard.

746.5205(4) - Documentation of DrillsRisk level: Medium

The fire drill is not current as the last one was conducted on 12/21/2021. A fire drill was conducted and documented during the inspection.

Corrected at the time of inspection. The state provided technical assistance on this standard.

InspectionMay 16, 2022No citation recorded at this visit

ReportMay 12, 2022No citation recorded at this visit0 of 7 standards cited at this visit

InspectionJanuary 21, 2022No citation recorded at this visit0 of 1,184 standards cited at this visit

This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.