Texas records · HARRISON County · MARSHALL
Gateway Academy
Licensed Center in MARSHALL, Texas · Full Permit · permit issued January 31, 2023
State record presented as of November 5, 2026
- Address
- 310 N FULTON ST, MARSHALL, TX 75670 3227
- Operation type
- Licensed Center
- Type of issuance
- Full Permit
- Permit issued
- January 31, 2023
- Operation number
- 1744308
- Licensed capacity
- 51 children
- Ages served
- Infant,Toddler,Pre-Kindergarten,School
- Schedule
- Mon,Tue,Wed,Thu,Fri · 06:00 AM-06:00 PM
- Conditions on permit
- NO
The record at a glance
| Inspections on record | 29 |
| Reports (complaints, incidents, self-reports) on record | 13 |
| Assessments on record | 0 |
| Standards evaluated across those visits | 5,711 |
| Citations recorded | 37 |
| Findings still pending | 1 |
| Record covers | June 23, 2022 – October 6, 2026 |
Citations by the state’s risk levels
| High | 13 |
| Medium High | 11 |
| Medium | 12 |
| Low | 1 |
Visits and findings, newest first
Four children's records were reviewed and two are missing a health statement from their physician.
Correction verified by the state on September 30, 2026.
During inspection it was found that the Parenti's Rights is not included in the parent handbook.
Correction verified by the state on September 30, 2026. The state provided technical assistance on this standard.
During inspection three of four caregiver files were missing 16 hours of pre-service training.
Correction verified by the state on January 29, 2026. The state provided technical assistance on this standard.
During the investigation it was determined a caregiver spanked a relative child during operation hours.
Correction verified by the state on January 29, 2026. The state provided technical assistance on this standard.
During the investigation it was determined a child was able to lock the bathroom door from the inside and an adult was not in the area with the child.
Correction verified by the state on August 21, 2025. The state provided technical assistance on this standard.
Three children were observed to be in restrictive devices for 30 minutes.
Correction verified by the state on November 14, 2024. The state provided technical assistance on this standard.
Infants were observed being fed snack in their beds instead of in a high chair or table.
Correction verified by the state on November 14, 2024. The state provided technical assistance on this standard.
An infant was observed to be sleeping in a restrictive device for 20 minutes before being moved.
Correction verified by the state on November 14, 2024. The state provided technical assistance on this standard.
During the investigation, video footage was obtained that shows a caregiver roughly grab a child and pull them to sit down to address the child's behaviors.
Correction verified by the state on November 14, 2024. The state provided technical assistance on this standard.
During the investigation, it was determined that caregivers are not supervised appropriately and are not directed to comply with standards.
Correction verified by the state on November 14, 2024. The state provided technical assistance on this standard.
During the investigation, video footage was obtained that shows a caregiver sitting in a classroom with children that are climbing, fighting, screaming, and pushing. The caregiver does not intervene or provide activities to engage the children which led to inappropriate discipline and a child being injured.
Correction verified by the state on November 14, 2024. The state provided technical assistance on this standard.
During the investigation it was found that a caregiver grabbed and pinched a child who was running away causing marks on the skin. The caregiver was dismissed.
Correction verified by the state on October 24, 2024. The state provided technical assistance on this standard.
During the investigation it was found that the operation had a gas leak. The operation called and requested an inspection from local plumber during in spection.
Correction verified by the state on June 20, 2024. The state provided technical assistance on this standard.
During the investigation it was found that there are many ceiling tiles in the each room that are stained from the roof leaks and some have mold. There are walls that are water damaged and need repair.
Correction verified by the state on June 20, 2024. The state provided technical assistance on this standard.
During the investigation it was found that a parent reported that a caregiver was pinching a child but the operation did not report to licensing.
Correction verified by the state on June 20, 2024. The state provided technical assistance on this standard.
Based on a DFPS investigation, it was determined that caregivers grabbed a child on at least 2 occasions as a form of discipline.
Correction verified by the state on September 19, 2023. The state provided technical assistance on this standard.
During the investigation it was determined that the caregiver popped a child on the hand as a form of discipline.
Correction verified by the state on August 1, 2023. The state provided technical assistance on this standard.
During inspection, children did not wash hands after playing outside and there is no soap in the restrooms for handwashing.
Correction verified by the state on January 18, 2023. The state provided technical assistance on this standard.
During inspection it was observed that children did not have outdoor playtime.
Correction verified by the state on January 18, 2023. The state provided technical assistance on this standard.
During inspection an infant was observed to be in a bouncer for 40 minutes before being removed.
Correction verified by the state on January 18, 2023. The state provided technical assistance on this standard.
During inspection, the following items were not found in the chidlren's records: 746.605(6) Name, address, phone number of emergency contact for all 4 children Child #1 needs the special care statement box checked Child #1, #2, and #4 need the parent handbook (operational policies) boxes checked. Child #4 needs the healthcare Provider Statement or parent check box completed.
Correction verified by the state on January 18, 2023.
During inspection, children under two were able to watch a video on a tablet.
Correction verified by the state on January 18, 2023. The state provided technical assistance on this standard.
During inspection, four infants did not have required feeding instructions.
Correction verified by the state on January 18, 2023.
During inspection, three pack n plays were observed with very loose fitting sheets. These sheets were removed during inspection.
Corrected at the time of inspection. The state provided technical assistance on this standard.
During the inspection an infant was observed to be sleeping in a bouncer seat for more than 8 minutes and was not moved when it was brought to the caregivers attention.
Correction verified by the state on November 17, 2022. The state provided technical assistance on this standard.
During inspection three rooms did not have adequate lighting during naptime to see the children.
Correction verified by the state on November 14, 2022. The state provided technical assistance on this standard.
During inspection a 2m old infant and a 5m old infant were asleep in their pack n play covered with a blanket. The 2m old also had 2 empty bottles and 1 full bottle at the foot of the bed.
Correction verified by the state on November 14, 2022. The state provided technical assistance on this standard.
Information about Safe Sleep is not included in the parent handbook.
Correction verified by the state on July 22, 2022. The state provided technical assistance on this standard.
Individual storage was not available for children's personal belongings.
Correction verified by the state on July 22, 2022. The state provided technical assistance on this standard.
Interest Centers were not available with toys, games, books, art, etc activities for any of the 10 classrooms.
Correction verified by the state on July 22, 2022. The state provided technical assistance on this standard.
The parent handbook needs information related to physical activity to include the following: Promoting Benefit Duration type setting
Correction verified by the state on July 22, 2022. The state provided technical assistance on this standard.
The playground area is missing a section of fence and also requires a gate installed away from the operation.
Correction verified by the state on July 22, 2022. The state provided technical assistance on this standard.
Update your policies to include the following information: Licensing Office contact: 903-232-3317 Access minimum standards hhs.texas.gov Abuse/Neglect reporting website: www.txabusehotline.org
Correction verified by the state on July 22, 2022. The state provided technical assistance on this standard.
A health inspection was available.
Correction verified by the state on July 28, 2022. The state provided technical assistance on this standard.
A gas inspection was not available for review.
Correction verified by the state on July 22, 2022. The state provided technical assistance on this standard.
A fire inspection report was not available at inspection
Correction verified by the state on July 22, 2022. The state provided technical assistance on this standard.
This information is not available and must be either posted, provided directly to parents or put in the handbook.
Correction verified by the state on July 22, 2022.
This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.