Texas records · HARRIS County · HUMBLE
Ds Heart to Heart
Licensed Center in HUMBLE, Texas · Full Permit · permit issued November 1, 2023
State record presented as of November 5, 2026
- Address
- 15026 MARINE RD BLDG A, HUMBLE, TX 77396 2525
- Operation type
- Licensed Center
- Type of issuance
- Full Permit
- Permit issued
- November 1, 2023
- Operation number
- 1756990
- Licensed capacity
- 132 children
- Ages served
- Infant,Toddler,Pre-Kindergarten,School
- Schedule
- Mon,Tue,Wed,Thu,Fri,Sat · 06:00 AM-06:30 PM
- Conditions on permit
- YES
The record at a glance
| Inspections on record | 37 |
| Reports (complaints, incidents, self-reports) on record | 11 |
| Assessments on record | 0 |
| Standards evaluated across those visits | 10,010 |
| Citations recorded | 89 |
| Record covers | October 26, 2022 – August 25, 2026 |
Citations by the state’s risk levels
| High | 19 |
| Medium High | 36 |
| Medium | 32 |
| Medium Low | 1 |
| Low | 1 |
Visits and findings, newest first
Based on information gathered, the operation failed to follow operation policy regarding verification of identification at pick up.
Correction verified by the state on September 8, 2026. The state provided technical assistance on this standard.
The children's storage space was not clearly labeled in toddler classroom.
Correction verified by the state on August 21, 2025. The state provided technical assistance on this standard.
The daily schedule did not include outdoor play times for morning and afternoon in preschool 1 and toddler rooms. Note: corrected during inspection when schedule updated.
Corrected at the time of inspection. The state provided technical assistance on this standard.
I did not observe the most recent licensing inspection report posted.
Correction verified by the state on July 23, 2025. The state provided technical assistance on this standard.
The on-line CPR recertification training obtain did not include use of a CPR manikin.
Correction verified by the state on June 24, 2025. The state provided technical assistance on this standard.
I observe bottle of Moltrin medication on a bottom cart in the classroom accessible to children. Note: corrected when staff removed the medication.
Correction verified by the state on June 23, 2025. The state provided technical assistance on this standard.
Three staff records evaluated did not have training records available for review.
Correction verified by the state on June 27, 2025. The state provided technical assistance on this standard.
I observe two feeding bottles that were not labeled in the infant. Note. this was corrected when caregiver labeled both bottles.
Corrected at the time of inspection. The state provided technical assistance on this standard.
I did not observe emergency and evacuation diagram posted in the infant room. Note: this was corrected when diagram was posted.
Corrected at the time of inspection. The state provided technical assistance on this standard.
I observe the activity plans not posted in the toddler 1 room. Note: this was corrected when activity plan posted.
Corrected at the time of inspection. The state provided technical assistance on this standard.
One staff records evaluated was missing notarized affidavit.
Correction verified by the state on June 23, 2025. The state provided technical assistance on this standard.
Four staff files evaluated were missing one hour of child maltreatment training.
Correction verified by the state on June 23, 2025. The state provided technical assistance on this standard.
It was found that the annual fire inspection was not conducted. Last inspection was 3/4/2024.
Correction verified by the state on April 4, 2025. The state provided technical assistance on this standard.
A review of the operational policies was conducted and found that the parents rights were not included.
Correction verified by the state on April 4, 2025.
The operational policies did not include the promotion of indoor and outdoor physical activity.
Correction verified by the state on April 4, 2025.
During the investigation it was found that some of the caregivers were using forms of prohibited punishment, such as hitting, to control unwanted behaviors from the children in their care.
Correction verified by the state on December 13, 2024. The state provided technical assistance on this standard.
A file for twins was not made accessible to review by licensing upon request.
Correction verified by the state on December 20, 2024.
During the inspection two, 4 month old infants, were observed sleeping in a swing with a blanket.
Correction verified by the state on November 19, 2024. The state provided technical assistance on this standard.
During the inspection it was observed that both of the diaper changing areas did not have a working sink available for use. This was corrected at the inspection when a sink was added to the infant diaper changing area and water was added to the sink in the toddler diaper changing area so that it would work.
Corrected at the time of inspection. The state provided technical assistance on this standard.
During the inspection it was observed that the pre k classroom was watching the cartoon Resses. This cartoon was not related to their planned activities or meeting educational goals.
Correction verified by the state on November 19, 2024. The state provided technical assistance on this standard.
During the inspection the operation was re-cited as it was observed that the pre k classroom still did not have interest centers available for use in the classroom.
Correction verified by the state on December 9, 2024. The state provided technical assistance on this standard.
During the inspection it was observed that there was exposed metal on the playground, as well as exposed metal from worn down rain gutters. This metal was sharp and a child could be injured if they fell on it or touched it.
Correction verified by the state on December 9, 2024. The state provided technical assistance on this standard.
During the inspection it was observed that children under the age of two were observed watching the television.
Correction verified by the state on November 19, 2024. The state provided technical assistance on this standard.
During the inspection the operation was re-cited as their outdoor activity space was not fully fenced in. While the majority of the playground was surrounded by a fence, there was an area about 4 ft wide that did not have any fencing.
Correction verified by the state on December 9, 2024. The state provided technical assistance on this standard.
During the inspection it was observed that the children were not going outside for outdoor play as required. The day of the inspection it was 70 degress and clear.
Correction verified by the state on December 9, 2024. The state provided technical assistance on this standard.
Based on information obtained for the investigation, a child was in care without admission information.
Correction verified by the state on December 20, 2024. The state provided technical assistance on this standard.
Based on information obtained for the investigation, a caregiver displayed inappropriate discipline towards a child in care.
Correction verified by the state on December 20, 2024. The state provided technical assistance on this standard.
Based on information obtained for the investigation, a caregiver was using their cell phone for personal reasons while caring for children.
Correction verified by the state on December 20, 2024.
Based on information obtained for the investigation, a caregiver was not maintaining supervision when engaging on their cell phone for personal reasons unrelated to caregiver responsibilities.
Correction verified by the state on December 20, 2024. The state provided technical assistance on this standard.
During the follow-up inspection it was observed that the pre k classroom still did not have interest centers available for use in the classroom. There were puzzles, a handful of toys, and some white boards.
Correction verified by the state on November 15, 2024. The state provided technical assistance on this standard.
During the follow-up inspection there were at least 4 outlets that were missing their covers, 3 of which were in the room that the children were present in. These were corrected at inspection when they were added.
Corrected at the time of inspection. The state provided technical assistance on this standard.
During the inspection there was a 16 month old baby with a wet diaper that had not been changed.
Correction verified by the state on November 15, 2024. The state provided technical assistance on this standard.
During the inspection it was observed that the children in care were watching SpiderMan, which is a PG-13 movie. The children in care were 16 months, 2 year, 3 years, and 10 years old.
Correction verified by the state on November 15, 2024. The state provided technical assistance on this standard.
There is a swimming pool on the property that doers not have fencing to protect children from having access.
Correction verified by the state on November 15, 2024.
During the investigation it was found that some of the caregivers were using forms of prohibited punishment, such as hitting, to control unwanted behaviors from the children in their care.
Correction verified by the state on December 13, 2024. The state provided technical assistance on this standard.
During the investigation there was enough evidence to support that the operation was not providing enough accessible toys and equipment to the children in their care for daily use.
Correction verified by the state on December 13, 2024. The state provided technical assistance on this standard.
During the inspection it was observed that there was an above ground pool next to the playground area, with no fence, protective barrier, or any other requirements for swimming pools being met.
Correction verified by the state on November 4, 2024. The state provided technical assistance on this standard.
During the inspection it was observed that there was an individual present at the operation and caring for the toddlers without a cleared background check.
Correction verified by the state on October 24, 2024. The state provided technical assistance on this standard.
During the inspection it was observed that there was not a hand washing sink in the diaper changing area for the children aged 18 months - 23 months.
Correction verified by the state on November 4, 2024. The state provided technical assistance on this standard.
During the inspection it was observed that the toddler classroom only had a couple toys available and did not have low shelving for storage of the toys so that the children could play and access the toys without adult supervision.
Correction verified by the state on November 4, 2024. The state provided technical assistance on this standard.
During the inspection it was found that the operation was licensed with 15 toilets and 8 sinks and at the time of the inspection only had 10 toilets and 5 sinks that were working and available for children use.
Correction verified by the state on November 4, 2024. The state provided technical assistance on this standard.
During the inspection it was observed that there was 23 children present, with a specified age of 3 years old, with only 1 caregiver present. This group of children was over ratio by 8.
Correction verified by the state on November 4, 2024. The state provided technical assistance on this standard.
During the inspection it was observed that the pre k classroom did not have any interest centers available for use.
Correction verified by the state on November 4, 2024. The state provided technical assistance on this standard.
During the monitoring inspection it was found that the mounted fire extinguishers were not tagged showing that they had been serviced as required.
Correction verified by the state on November 4, 2024. The state provided technical assistance on this standard.
During the inspection it was found that at least 7 outlets were not covered throughout the operation in the pre k room and toddler room.
Correction verified by the state on November 4, 2024. The state provided technical assistance on this standard.
During the inspection it was found that the bus available for use for transportation was not equipped with a fire extinguisher. It was also missing a thermometer from the first aid kit.
Correction verified by the state on November 4, 2024. The state provided technical assistance on this standard.
During the inspection it was found that the operation did not currently have an outdoor play area that was fenced in and available for children's use. Part of the fence had been torn down during hurricane Beryl in July and not replaced.
Correction verified by the state on November 4, 2024. The state provided technical assistance on this standard.
During the inspection it was found that the inside of some of the toilet bowls had not been cleaned recently with dried pee, and toilet rims had what appeared to be poop dried on one of them. The floors in one of the bathrooms and the carpet in the pre k classroom had visible dirt and other debris. The vents throughout the operation were also crusted with dust and dirt.
Correction verified by the state on November 4, 2024. The state provided technical assistance on this standard.
The infant classroom was over ratio by one as one caregiver was responsible for five infants, ages 4 to 6 months. The Toddler 1 classroom was over ratio as there was one caregiver responsible for children 18 months to 2 years old. The specified age group was 23 months.
Correction verified by the state on July 3, 2024.
Two personnel records was missing the following documentation: 1 caregiver did not have proof of education
Correction verified by the state on March 26, 2024.
The caregiver did not know how many children she was responsible for. Note: This was corrected at the inspection when I had the caregiver count three separate times until she got the number of children correct.
Corrected at the time of inspection. The state provided technical assistance on this standard.
The operation did not have for reveiw a current fire inspection.
Correction verified by the state on March 28, 2024. The state provided technical assistance on this standard.
Transporter did not have transportation training.
Correction verified by the state on April 26, 2024. The state provided technical assistance on this standard.
A caregiver did not use good judgement when videoing two children playing which escalated into the children getting upset.
Correction verified by the state on February 12, 2024. The state provided technical assistance on this standard.
There was evidence found that a caregiver used their cell when supervising children.
Correction verified by the state on February 12, 2024. The state provided technical assistance on this standard.
A fire extinguisher dial was off the spring.
Correction verified by the state on July 27, 2023. The state provided technical assistance on this standard.
The center did not have a list of the current employees. Note: corrected at inspection when center posted the list.
Corrected at the time of inspection. The state provided technical assistance on this standard.
One child file did not have the meal section filled out. Three children files did not have the emergency section filled out. One child file did not have the water activity section filled out. Two children's files did not have their "date of enrollment" filled out. One child file did not have the special needs section filled out. One child did not have the operational policies filled out.
Correction verified by the state on April 5, 2023.
One staff member did not have the operational policies checked off as received. Note corrected at inspection by caregiver completing form.
Corrected at the time of inspection. The state provided technical assistance on this standard.
Fire drills have not been completed since January 2022.
Correction verified by the state on April 5, 2023. The state provided technical assistance on this standard.
Two staff files did not have their start date. Note:corrected at inspection by the start date being filled out.
Corrected at the time of inspection.
A caregiver left the 4 children unattended in their class while getting other children up from a nap. Note:corrected during inspection when caregiver was settled in the class.
Correction verified by the state on April 11, 2023. The state provided technical assistance on this standard.
The infant room was out of ratio by 1 infant. The specified age is 3 months. Note: corrected at inspection when a child was picked up.
Correction verified by the state on March 27, 2023.
The older toddler group did not wash their hands before eating snacks. Note:corrected at inspection.
Corrected at the time of inspection.
There were no evacuation plans posted in any classrooms.
Correction verified by the state on March 1, 2023.
The playground is not properly fenced off due to construction at the operation.
Correction verified by the state on March 27, 2023. The state provided technical assistance on this standard.
A infant child was not strapped into their high chair. Note: corrected during inspection.
Corrected at the time of inspection.
A caregiver had 12 children to supervise in the toddler room. The infant room is over ratio by 2 children. The specified age group is 9 months.
Correction verified by the state on March 27, 2023. The state provided technical assistance on this standard.
There was evidence and interviews proving that there was a caregiver who left children unsupervised.
Correction verified by the state on March 20, 2023. The state provided technical assistance on this standard.
There was no building playground checklist available for review during inspection.
Correction verified by the state on January 25, 2023. The state provided technical assistance on this standard.
The center did not have the menu available for review.
Correction verified by the state on January 25, 2023.
The center did not have the infant daily report available for review.
Correction verified by the state on January 25, 2023.
There were 5 infants combined with older children. The youngest child was 3 months and the oldest was 10 yrs old. There was a 17 month infant in 18 month and up room.
Correction verified by the state on January 11, 2023. The state provided technical assistance on this standard.
There were bottles observed that were not labeled with children's names.
Correction verified by the state on January 3, 2023. The state provided technical assistance on this standard.
Two caregivers and the Directors file are incomplete.
Correction verified by the state on January 11, 2023. The state provided technical assistance on this standard.
There were cleaning supplies accessible to children on the changing table. Note:corrected at inspection.
Corrected at the time of inspection.
There was a cloth covering the diaper changing pad therefore making it an absorbent surface. Note: corrected at inspection.
Corrected at the time of inspection. The state provided technical assistance on this standard.
There were 4 infants combined with older children. The youngest child was 3 months and the oldest was 10 yrs old.
Correction verified by the state on January 3, 2023. The state provided technical assistance on this standard.
Two caregivers and the Directors file are incomplete.
Correction verified by the state on January 3, 2023. The state provided technical assistance on this standard.
There is one electrical outlet not covered in the toddler room. Note corrected at inspection.
Corrected at the time of inspection.
The infant room had a rocking chair blocking the fire exit. The toddler room had a broken chair in front of the fire exit. Outside had toys blocking the door way. Note: corrected during inspection.
Correction verified by the state on December 28, 2022. The state provided technical assistance on this standard.
There were air freshener plugs throughout the center during inspection. There was also cleaning supplies accesible to children. Note:corrected at inspection.
Corrected at the time of inspection. The state provided technical assistance on this standard.
The electrical outlets were not covered in the infant and toddler room.
Correction verified by the state on December 28, 2022. The state provided technical assistance on this standard.
There was no documentation of fire/evacuation drills available for review during inspection.
Correction verified by the state on December 28, 2022. The state provided technical assistance on this standard.
There was a caregiver who is aged 17 and still in high school providing care for children counted in ratio.
Correction verified by the state on December 28, 2022.
The center was not able to provide records for staff upon request.
Correction verified by the state on December 28, 2022.
There was a space heater plugged in during inspection. Note: corrected at inspection.
Corrected at the time of inspection. The state provided technical assistance on this standard.
There were two 17 month infants in the mixed toddler classroom. The oldest child in that class was 10 years old. Note: The two infants were placed back in their respective rooms.
Correction verified by the state on December 28, 2022. The state provided technical assistance on this standard.
There was a caregiver at the center that did not have a background check counted in ratio at the center.
Correction verified by the state on December 28, 2022. The state provided technical assistance on this standard.
This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.