Texas records · COLLIN County · MCKINNEY
Pointe Academy
Licensed Center in MCKINNEY, Texas · Full Permit · permit issued March 25, 2024
State record presented as of November 5, 2026
- Address
- 3201 N CENTRAL EXPY, MCKINNEY, TX 75071 2653
- Operation type
- Licensed Center
- Type of issuance
- Full Permit
- Permit issued
- March 25, 2024
- Operation number
- 1784926
- Licensed capacity
- 218 children
- Ages served
- Infant,Toddler,Pre-Kindergarten,School
- Schedule
- Mon,Tue,Wed,Thu,Fri · 06:30 AM-06:00 PM
- Conditions on permit
- NO
The record at a glance
| Inspections on record | 26 |
| Reports (complaints, incidents, self-reports) on record | 10 |
| Assessments on record | 0 |
| Standards evaluated across those visits | 5,065 |
| Citations recorded | 20 |
| Record covers | August 24, 2023 – September 28, 2026 |
Citations by the state’s risk levels
| High | 10 |
| Medium High | 9 |
| Medium | 1 |
Visits and findings, newest first
A caregiver who has been employed at the operation for more than 90 days has completed CPR/First Aid training which was not conducted in person.
The state provided technical assistance on this standard.
The operation's last fire inspection was conducted in May of 2025.
The state provided technical assistance on this standard.
This standard was evaluated during the investigation and was found to be deficient. Caregivers left a child in the restroom of a classroom while they took the rest of the class outside on the playground. The child was left alone in the restroom for approximately 15 minutes before being found by another caregiver.
Correction verified by the state on July 7, 2026. The state provided technical assistance on this standard.
During the investigation video was reviewed which showed that a caregiver did not wash their hands after diapering a child.
Correction verified by the state on July 7, 2026. The state provided technical assistance on this standard.
During the investigation video was reviewed which showed that after a caregiver changed a child's diaper the caregiver set the child on the ground to play and did not ensure that a child had washed their hands.
Correction verified by the state on July 7, 2026. The state provided technical assistance on this standard.
A caregiver did not wash hands with soap and running water after changing a child's diaper but instead guided the child to enage in a table activity. When CCR inspector brought hand washing to her attention, the caregiver washed their hands with soap and running water.
Correction verified by the state on February 25, 2026. The state provided technical assistance on this standard.
A child was not guided to wash their hands with soap and running water after a diaper change but instead the child was guided to engage in a table activity. When CCR inspector brought hand washing to their attention, the caregiver guided the child to the hand washing sink to wash the child's hands with soap and running water.
Correction verified by the state on February 25, 2026. The state provided technical assistance on this standard.
A caregiver was observed supervising 14 children ranging from 17 months to 2 years with a Specified Age Group of 18 to 23 months. The ratio for 18 to 23 months is 9:1. The director corrected the deficiency during the inspection by adding a second qualified caregiver in the class to mitigate risk.
Correction verified by the state on February 25, 2026. The state provided technical assistance on this standard.
This standard was evaluated as part of the investigation and was found to be deficient. Three children were unsupervised in a classroom when two of the children exited through a fire door to a sidewalk on the outside of the building.
Correction verified by the state on January 9, 2026. The state provided technical assistance on this standard.
This standard was evaluated as part of the investigation and was found to be deficient. When one caregiver saw three children running away from the group while the caregiver was supervising the group with another caregiver, the caregiver did not show good judgement when the caregiver did not run after the children which resulted in the caregiver losing sight of the children.
Correction verified by the state on January 9, 2026. The state provided technical assistance on this standard.
This standard was evaluated for investigation and was found to be deficient. Through review of video and staff interviews, it was determined a child was left unsupervised in a classroom for one minute and 3 seconds.
Correction verified by the state on January 9, 2026. The state provided technical assistance on this standard.
The Fire Marshall for the City of McKinney has not conducted a fire inspection at the operation since 9/15/2023.
Correction verified by the state on May 13, 2025. The state provided technical assistance on this standard.
This standard was evaluated as part of an investigation and was found to be deficient. Through interviews with staff and review of video, it was determined a caregiver grabbed a child's forearm with one hand and pulled the child away from an area when a child was not moving away from the area on their own.
Correction verified by the state on November 12, 2024. The state provided technical assistance on this standard.
This standard was evaluated as part of the investigation and was found to be deficient. Through interviews with staff and review of video, it was determined that when a caregiver took a group of children outside, the caregiver left one child from the group in an inside hallway for approximately one minute.
Correction verified by the state on June 19, 2024. The state provided technical assistance on this standard.
This standard was evaluated as part of the investigation and was found to be deficient. When a child was left unattended in a hallway on 5/28/2024, the parents of the child were not notified until 5/29/2024.
Correction verified by the state on June 19, 2024. The state provided technical assistance on this standard.
The emegency preparedness plan did not list procedures of how staff will communication with parents and Childcare Regulations.
Correction verified by the state on September 1, 2023. The state provided technical assistance on this standard.
The operational policies did not list safe sleep procedure.
Correction verified by the state on September 1, 2023. The state provided technical assistance on this standard.
The operational policies did not list procedures for applying insect repellent.
Correction verified by the state on September 1, 2023. The state provided technical assistance on this standard.
The emergency preparedness plan did not list procedures of how children will b reunified with their parents.
Correction verified by the state on September 1, 2023.
The emergency preparedness plan did not lists procedures for how staff will evaluate with essential documentation.
Correction verified by the state on September 1, 2023. The state provided technical assistance on this standard.
This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.