Texas records · BEXAR County · UNIVERSAL CITY

Trusting Hands Learning Center #2

Licensed Center in UNIVERSAL CITY, Texas · Full Permit · permit issued June 26, 2024

State record presented as of November 5, 2026

Address: 2001 PAT BOOKER RD, UNIVERSAL CITY, TX 78148 3201
Operation type: Licensed Center
Type of issuance: Full Permit
Permit issued: June 26, 2024
Operation number: 1789362
Licensed capacity: 64 children
Ages served: Infant,Toddler,Pre-Kindergarten,School
Schedule: Mon,Tue,Wed,Thu,Fri · 06:30 AM-06:00 PM
Conditions on permit: NO

The record at a glance

Inspections on record	11
Reports (complaints, incidents, self-reports) on record	0
Assessments on record	1
Standards evaluated across those visits	4,597
Citations recorded	25
Record covers	December 21, 2023 – July 7, 2026

Citations by the state’s risk levels

High	3
Medium High	15
Medium	6
Medium Low	1

Visits and findings, newest first

AssessmentJuly 7, 20261 citation recorded1 of 1 standards cited at this visit

745.247 - Franchise Tax DelinquentRisk level: High

Recited: According to the Texas Comptroller website, the business entity's Franchise Tax Account Status is Inactive/Forfeited. The operation is currently providing care to children with an inactive status.

Correction verified by the state on September 8, 2026. The state provided technical assistance on this standard.

InspectionJuly 1, 20263 citations recorded3 of 4 standards cited at this visit

746.1311(f)(1) - Director Annual Training - Less than 5 years experienceRisk level: Medium

Re-cited: direcotor has not completed 4 hours in leadership/Management training. 6.3.26, 7.1.26:When reviewing the director's annual training, there were two out of six hours completed in leadership/management.

Correction verified by the state on July 7, 2026. The state provided technical assistance on this standard.

746.1301(a)(5)(A) - Training Requirements for Employees, Caregivers, and Directors - 24 Annual trainingRisk level: Medium High

Re-cited one out of three staff did not have any training completed for their annual year in Emergency Preparedness, administering medication, Communicable Diseases, Handling, storing, and disposing of hazardous material.

Correction verified by the state on July 2, 2026. The state provided technical assistance on this standard.

745.621(a)(3) - AP Initial background checks submitted - At the time you contract with someone who requires a background checkRisk level: High

Two staff member who did not have a valid background check was present at the operation. One caregiver was the primary caregiver in a classroom. The second caregiver was the kitchen staff. An administrative penalty will be recommended as a result of this citation, per HRC ?42.078.

Correction verified by the state on July 2, 2026. The state provided technical assistance on this standard.

InspectionJune 18, 20264 citations recorded4 of 6 standards cited at this visit

746.1311(f)(1) - Director Annual Training - Less than 5 years experienceRisk level: Medium

Re-cited: direcotor has not completed 4 hours in leadership/Management training. 6.3.26:When reviewing the director's annual training, there were two out of six hours completed in leadership/management.

Correction verified by the state on July 1, 2026. The state provided technical assistance on this standard.

746.1605(1) - Child/Caregiver Ratio - 18 Months Difference in AgeRisk level: Medium High

There were 14 children in one classroom. The ages were the youngest 7 months,12 months, 14, months, 22 months, 2, 2,2, 3, 3, 3, 5, 5, 5, and the oldest was 8 years old.

Correction verified by the state on July 1, 2026. The state provided technical assistance on this standard.

746.1301(a)(5)(A) - Training Requirements for Employees, Caregivers, and Directors - 24 Annual trainingRisk level: Medium High

Re-cited two out of three staff did not have any training completed for their annual year in Emergency Preparedness, administering medication, Communicable Diseases, Handling, storing, and disposing of hazardous material.

Correction verified by the state on July 1, 2026. The state provided technical assistance on this standard.

746.2407 - Infant Care Area Furnishings and Equipment -Use of Safety StrapsRisk level: Medium High

Three infants were using highchairs that did not have straps in them.

Correction verified by the state on June 19, 2026. The state provided technical assistance on this standard.

InspectionJune 3, 20267 citations recorded7 of 794 standards cited at this visit

746.301(2) - Notification of Change in SpaceRisk level: Medium

The infant room has been relocated, and infants are occupying the new space.

Correction verified by the state on June 18, 2026. The state provided technical assistance on this standard.

746.5401 - Requirement of Gas Leak InspectionRisk level: Medium High

The last gas inspection was completed on December 15, 2023.

Correction verified by the state on June 12, 2026. The state provided technical assistance on this standard.

746.1311(f)(1) - Director Annual Training - Less than 5 years experienceRisk level: Medium

When reviewing the director's annual training, there were two out of six hours completed in leadership/management.

Correction verified by the state on June 18, 2026. The state provided technical assistance on this standard.

746.1301(a)(3)(A) - Training Requirements for Employees, Caregivers, and Directors - Pediatric First Aid with Rescue BreathingRisk level: Medium High

One out of three employees did not have a first aid certificate completed and available to review.

Correction verified by the state on June 9, 2026. The state provided technical assistance on this standard.

746.1301(a)(5)(A) - Training Requirements for Employees, Caregivers, and Directors - 24 Annual trainingRisk level: Medium High

When reviewing staff files, two out of three staff did not have any training completed for their annual year in Emergency Preparedness, administering medication, Communicable Diseases, Handling, storing, and disposing of hazardous material.

Correction verified by the state on June 18, 2026. The state provided technical assistance on this standard.

746.3401(a) - Annual Sanitation InspectionRisk level: Medium High

The health inspection was last completed on May 5, 2025.

Correction verified by the state on June 12, 2026. The state provided technical assistance on this standard.

746.3407 - Maintenance of Building, Grounds and EquipmentRisk level: Medium High

Outside on the playground, there are overgrown trees along the fence. Weeds grow throughout the entire playground.

Correction verified by the state on June 18, 2026. The state provided technical assistance on this standard.

InspectionJuly 14, 2025No citation recorded at this visit0 of 6 standards cited at this visit

InspectionJune 24, 20255 citations recorded5 of 751 standards cited at this visit

746.901(4) - Required Personnel Records - Required Affidavit (Form 2985)Risk level: Medium Low

Two of the five staff files reviewed were missing a notarized affidavit for review.

Correction verified by the state on July 14, 2025. The state provided technical assistance on this standard.

746.4907(d) - Installation and Maintenance of Loose-fill Surfacing - Proper Depth MaintainedRisk level: Medium High

Loose fill at the base of the side did not reach the required depth of 6 inches.

Correction verified by the state on July 14, 2025. The state provided technical assistance on this standard.

746.605(6) - Required Admission Information - Emergency ContactRisk level: Medium High

Five out of the Eight children files reviewed, Have an emergency contact person's who should not be the parent.

Correction verified by the state on July 14, 2025. The state provided technical assistance on this standard.

746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 MonthsRisk level: High

Annual fire inspection was not available for review. Last fire inspection was completed on 6/12/2024.

Correction verified by the state on June 26, 2025. The state provided technical assistance on this standard.

746.2707(3) - Activities for School-age - Provides Thinking Skills and Sensory DevelopmentRisk level: Medium

In the school-age classroom, a wide variety of toys that meet age-appropriate expectations was observed.

Correction verified by the state on July 14, 2025. The state provided technical assistance on this standard.

InspectionDecember 4, 20242 citations recorded2 of 527 standards cited at this visit

746.301(2) - Notification of Change in SpaceRisk level: Medium

The operation moved the infant classroom to another classroom to provide additional space. The operation did not notify licensing of the move. Note: This was corrected at inspection when director notified licensing of the room changes.

Corrected at the time of inspection. The state provided technical assistance on this standard.

746.2407 - Infant Care Area Furnishings and Equipment -Use of Safety StrapsRisk level: Medium High

Child was sitting in highchair feeding self with safety straps unfastened. Note: This was corrected at inspection when caregiver removed child from highchair.

Corrected at the time of inspection. The state provided technical assistance on this standard.

InspectionJune 3, 20242 citations recorded2 of 488 standards cited at this visit

746.5307(a) - Inspect Fire Extinguishers MonthlyRisk level: Medium High

Monthly fire extinguisher checks were not completed. The last check was completed on 7/2023.

Correction verified by the state on June 10, 2024. The state provided technical assistance on this standard.

746.5537(a)(3) - Electronic or Battery-Operated Carbon Monoxide Detector-Document Test Date, Battery Installation Date, and Staff Name Testing and InstallationRisk level: Medium High

Monthly carbon monoxide detector tests were not documented when completed. The last carbon monoxide test was last documented on 1/22/2024.

Correction verified by the state on June 10, 2024. The state provided technical assistance on this standard.

InspectionApril 4, 2024No citation recorded at this visit0 of 407 standards cited at this visit

InspectionMarch 19, 2024No citation recorded at this visit0 of 1 standards cited at this visit

InspectionMarch 5, 20241 citation recorded1 of 361 standards cited at this visit

746.3407 - Maintenance of Building, Grounds and EquipmentRisk level: Medium High

Part of the wooden fence surrounding the outdoor play area was leaning forward into the outdoor play area.

Correction verified by the state on March 19, 2024. The state provided technical assistance on this standard.

InspectionDecember 21, 2023No citation recorded at this visit0 of 1,251 standards cited at this visit

This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.