Texas records · COLLIN County · ALLEN
Big Blue Marble Academy Allen
Licensed Center in ALLEN, Texas · Full Permit · permit issued January 15, 2026
State record presented as of November 5, 2026
- Address
- 550 TRINITY DR, ALLEN, TX 75002 5347
- Operation type
- Licensed Center
- Type of issuance
- Full Permit
- Permit issued
- January 15, 2026
- Operation number
- 1809260
- Licensed capacity
- 356 children
- Ages served
- Infant,Toddler,Pre-Kindergarten,School
- Schedule
- Mon,Tue,Wed,Thu,Fri · 06:30 AM-06:30 PM
- Conditions on permit
- NO
The record at a glance
| Inspections on record | 15 |
| Reports (complaints, incidents, self-reports) on record | 7 |
| Assessments on record | 0 |
| Standards evaluated across those visits | 4,602 |
| Citations recorded | 28 |
| Record covers | December 31, 2024 – July 10, 2026 |
Citations by the state’s risk levels
| High | 9 |
| Medium High | 11 |
| Medium | 8 |
Visits and findings, newest first
During the inspection time two babies' diaper changes were observed and the children's hands were not washed afterwards. This was brought to the teacher's attention and immediately corrected while the inspector was still present.
Corrected at the time of inspection. The state provided technical assistance on this standard.
In a classroom, there were cleaning supplies being stored in the cabinet under the children's handwashing sink and in a lower cabinet in the children's bathroom; these cleaning supplies were accessible to children. During the inspection, the cleaning supply in the bathroom was moved to an upper cabinet and a child safety lock was put on the cabinet under the children's sink.
Correction verified by the state on December 10, 2025. The state provided technical assistance on this standard.
The family handbook was missing a statement regarding Parent Rights.
Correction verified by the state on November 3, 2025. The state provided technical assistance on this standard.
One of the ten personnel records reviewed was missing proof of current pediatric CPR training.
Correction verified by the state on October 28, 2025. The state provided technical assistance on this standard.
The operation did not have a written emergency preparedness plan available for review during the inspection.
Correction verified by the state on July 10, 2025. The state provided technical assistance on this standard.
In the transportation vehicle and emergency backpack taken on the vehicle, there was no thermometer. This was corrected at inspection when the operation added a thermometer to the emergency backpack.
Corrected at the time of inspection. The state provided technical assistance on this standard.
In a children's bathroom, there were exposed pipes from where a handwashing sink was removed. The pipes were at the children's level. This was corrected at inspection when the operation covered up the pipes.
Corrected at the time of inspection. The state provided technical assistance on this standard.
The operation had unitary surfacing on two playgrounds. The operation did not have documentation for the surfacing.
Correction verified by the state on August 8, 2025. The state provided technical assistance on this standard.
One child who had a diagnosed food allergy did not have a food allergy emergency plan.
Correction verified by the state on July 28, 2025. The state provided technical assistance on this standard.
One infant in care did not have an updated feeding schedule. The schedule was last updated on 5/27/2025. This was corrected at inspection when the grandparent of the infant updated the feeding schedule.
Corrected at the time of inspection. The state provided technical assistance on this standard.
During the inspection, the electronic child safety alarm in the school vehicle was not working.
Correction verified by the state on August 13, 2025. The state provided technical assistance on this standard.
In a classroom, there was a caregiver with children who did not have an active background check. This was corrected at inspection when the caregiver left the operation.
Corrected at the time of inspection. The state provided technical assistance on this standard.
In two of the classrooms, the emergency evacuation diagrams were not posted. This was corrected at inspection when the operation posted emergency evacuation diagrams in the classrooms.
Corrected at the time of inspection. The state provided technical assistance on this standard.
This standard was evaluated as part of a DFPS investigation and was found to be deficient. It was determined a caregiver harshly moved children and set them down abruptly. This continued a minimum of 5 minutes with 3 different children.
Correction verified by the state on July 9, 2025. The state provided technical assistance on this standard.
This standard was evaluated as part of a DFPS investigation and was found to be deficient. It was determined a caregiver was not patient with an infant who would not eat from a bottle. The caregiver moved the infant from side to side in a jerking motion, causing the infant to hit their head. The caregiver was forcing the bottle in the infant's mouth when the infant did not want to take it.
Correction verified by the state on July 9, 2025. The state provided technical assistance on this standard.
This standard was evaluated as part of a DFPS investigation and was found to be deficient. It was determined through staff interviews that an infant who was crying throughout the day was not comforted by the caregiver. In addition, in the video obtained during the investigation, the caregiver sets an infant down while the infant is upset.
Correction verified by the state on July 9, 2025. The state provided technical assistance on this standard.
This standard was found to be deficient as an electrical box in the Infant/Toddler playground was is in need of repair.
Correction verified by the state on April 28, 2025. The state provided technical assistance on this standard.
A child did not have immunization records on file.
Correction verified by the state on April 8, 2025. The state provided technical assistance on this standard.
A child did not have a complete health statement on file.
Correction verified by the state on April 8, 2025. The state provided technical assistance on this standard.
The standard is evaluated for a standard investigation and is found not compliant. Management did not share an incident report with a parent of a child that was involved in an incident that placed them at risk.
Correction verified by the state on March 31, 2025. The state provided technical assistance on this standard.
This standard was evaluated as part of an investigation by the Department of Family and Protective Services and was found to be deficient. A caregiver used inappropriate physical force by grabbing a child?s arm, which caused visible injury. This type of physical action is not allowed and is considered overly aggressive in a childcare setting.
Correction verified by the state on April 10, 2025. The state provided technical assistance on this standard.
This standard was evaluated as part of an investigation by the Department of Family and Protective Services and was found to be deficient. The caregiver's conduct during a behavioral incident did not demonstrate the expected level of patience or professionalism. The approach used failed to show the respectful and supportive attitude required when working with children.
Correction verified by the state on April 10, 2025. The state provided technical assistance on this standard.
This standard was evaluated as part of an investigation by the Department of Family and Protective Services and was found to be deficient. A caregiver attempted to manage a child's behavior through physical intervention rather than using encouraging, constructive methods. The action lacked the positive guidance strategies that help build a child?s confidence and ability to self-regulate.
Correction verified by the state on April 10, 2025. The state provided technical assistance on this standard.
This standard was found to be deficient due to sleeping mats not being labeled with a name or number preventing proper identification for individual use.
Correction verified by the state on February 27, 2025. The state provided technical assistance on this standard.
This standard was found to be deficient due to sleeping mats obstructing the exit/entrance door. During the inspection caregivers promptly corrected the issues by relocating the mats away from the door.
Corrected at the time of inspection. The state provided technical assistance on this standard.
This standard was found to be deficient due to cleaning liquids being accessible to children in classroom. Caregivers corrected the issue during the inspection.
Corrected at the time of inspection. The state provided technical assistance on this standard.
This standard was found to be deficient due to the absence of safety outlets in multiple classrooms and in the gym area posing a potential electrical hazard.
Correction verified by the state on February 27, 2025. The state provided technical assistance on this standard.
This standard was found to be deficient due to damaged and insufficient mulch in one of the playgrounds.
Correction verified by the state on February 27, 2025. The state provided technical assistance on this standard.
This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.