Texas records · DENTON County · THE COLONY

Cadence Academy, The Colony

Licensed Center in THE COLONY, Texas · Full Permit · permit issued May 16, 1997

State record presented as of November 5, 2026

Address
5740 N COLONY BLVD, THE COLONY, TX 75056 4413
Operation type
Licensed Center
Type of issuance
Full Permit
Permit issued
May 16, 1997
Operation number
530356
Licensed capacity
140 children
Ages served
Infant,Toddler,Pre-Kindergarten,School
Schedule
Mon,Tue,Wed,Thu,Fri · 07:00 AM-06:00 PM
Conditions on permit
NO

The record at a glance

Inspections on record23
Reports (complaints, incidents, self-reports) on record10
Assessments on record0
Standards evaluated across those visits3,820
Citations recorded30
Findings still pending1
Record coversMarch 22, 2022 – October 28, 2026

Citations by the state’s risk levels

High15
Medium High8
Medium7

Visits and findings, newest first

InspectionOctober 28, 2026Finding still pending in the state’s records0 of 627 standards cited at this visit
InspectionOctober 16, 2026No citation recorded at this visit
InspectionSeptember 23, 2026No citation recorded at this visit0 of 1 standards cited at this visit
ReportSeptember 21, 20262 citations recorded2 of 3 standards cited at this visit
746.2426(a)(2) - Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possibleRisk level: High
Based on information gathered during the course of the investigation, it was determined that a caregiver allowed an infant to remain in a bouncer after falling asleep.

Correction verified by the state on October 28, 2026. The state provided technical assistance on this standard.

746.1601 - Child/ Caregiver Ratio - 13 or More ChildrenRisk level: Medium High
Based on information gathered during the course of the investigation, it was determined that the operation was aware that a caregiver needed to leave by a certain time and did not make provisions in a timely manner. This resulted in a caregiver leaving an Infant classroom out of ratio.

Correction verified by the state on October 28, 2026. The state provided technical assistance on this standard.

InspectionAugust 27, 20261 citation recorded1 of 2 standards cited at this visit
746.2401(3) - Basic Requirements for Infants - Holding and ComfortingRisk level: Medium High
During the inspection, an infant caregiver was observed watching a child be hit by another child multiple times and did not get up to stop the incidents or comfort the crying infant.

Correction verified by the state on September 22, 2026. The state provided technical assistance on this standard.

InspectionJuly 28, 2026No citation recorded at this visit
ReportJuly 24, 2026Self-reported by the operation1 citation recorded1 of 3 standards cited at this visit
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High
Based on information gathered during the investigation and video footage reviewed, a child walked out of the gate from the playground area and was found outside on top of a vehicle in the parking lot.

Correction verified by the state on August 27, 2026. The state provided technical assistance on this standard.

InspectionJuly 23, 2026No citation recorded at this visit0 of 1 standards cited at this visit
InspectionJuly 2, 2026No citation recorded at this visit0 of 13 standards cited at this visit
ReportJuly 1, 2026Self-reported by the operation1 citation recorded1 of 2 standards cited at this visit
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High
Based on video footage viewed and information gathered during the investigation, two children exited the school-age classrooms unsupervised. One child made it to the foyer area, and a three-year-old made it to the outer front door of the operation. Based on information gathered, caregivers were aware that the three-year-old child was still in care.

Correction verified by the state on July 23, 2026. The state provided technical assistance on this standard.

InspectionJune 4, 20261 citation recorded1 of 1 standards cited at this visit
746.1507(1) - Determining Child/Caregiver Ratios - BasisRisk level: Medium
The Pre-K and School age classrooms were observed to be out of ratio during the inspection.

Correction verified by the state on July 2, 2026. The state provided technical assistance on this standard.

ReportJune 1, 20266 citations recorded6 of 7 standards cited at this visit
746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or HospitalizationRisk level: Medium High
Based on the information gathered, the operation failed to report that a child broke their arm while in care at the operation and required medical attention.

Correction verified by the state on July 2, 2026.

746.707 - Incident/Illness Report Form Shared with ParentRisk level: Medium
During the inspection, the director was asked to provide incident and injury reports for multiple events, including two children leaving the operation unsupervised and a child sustaining a broken arm. The director stated that no reports were completed or available.

Correction verified by the state on July 2, 2026. The state provided technical assistance on this standard.

746.3607(2) - Critical Injury - Give First Aid or CPRRisk level: High
Based on information gathered during the course of the investigation, a child was injured while on the playground, and caregivers did not assess the child for injuries.

Correction verified by the state on July 2, 2026. The state provided technical assistance on this standard.

746.3701 - Safety - Areas Free From HazardsRisk level: Medium High
Based on information gathered during the course of the investigation, it was determined that children have been allowed into the kitchen. The kitchen is an unlicensed space and has multiple hazards present.

Correction verified by the state on July 2, 2026. The state provided technical assistance on this standard.

746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High
Information gathered during the investigation indicates that the operation did not provide appropriate supervision to children in care. During two separate incidents, children left the building without staff awareness or supervision.

Correction verified by the state on July 2, 2026. The state provided technical assistance on this standard.

746.1003(1) - Director Responsibilities - Operate in ComplianceRisk level: High
Based on a preponderance of information gathered during the investigation, the director failed to ensure the operation complied with required reporting, documentation, supervision, and emergency preparedness practices. The director was aware of multiple incidents involving children leaving the operation without supervision, a child sustaining an injury requiring medical attention, and ongoing safety concerns within the building; however, no incident or injury reports were completed or available for review. The director also failed to ensure fire drills were conducted, as they are documented.

Correction verified by the state on July 2, 2026. The state provided technical assistance on this standard.

InspectionMay 20, 20261 citation recorded1 of 4 standards cited at this visit
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible forRisk level: High
Caregivers with four groups did not know the number children they were responsible for during inspection.

Corrected at the time of inspection. The state provided technical assistance on this standard.

ReportMay 18, 20266 citations recorded6 of 7 standards cited at this visit
746.701(5) - Licensing Incident/Illness Report Form - Situations Placing Children at RiskRisk level: Medium
Based on information gathered during the course of this investigation, it was determined that the operation did not complete an incident report regarding the incident between a caregiver and student in care, resulting in the child being left without supervision.

Correction verified by the state on July 2, 2026. The state provided technical assistance on this standard.

746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-controlRisk level: High
Based on information gathered during the course of the investigation, it is determined that a caregiver did not use good judgment when chasing children around on the playground with a decomposed rat.

Correction verified by the state on July 2, 2026. The state provided technical assistance on this standard.

746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High
Based on information gathered during the course of the investigation, it was determined that a child was left unattended while in care.

Correction verified by the state on July 2, 2026. The state provided technical assistance on this standard.

746.2805(6) - Prohibited Punishments - Using Harsh, Abusive or Profane LanguageRisk level: High
Based on information gathered during this investigation, it is determined that a caregiver has subjected children in care to inappropriate language while in care

Correction verified by the state on July 2, 2026. The state provided technical assistance on this standard.

746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, YellingRisk level: High
Based on information gathered through the course of the investigation, it is determined that a caregiver was yelling at children while in care.

Correction verified by the state on July 2, 2026. The state provided technical assistance on this standard.

746.305(a)(6) - Report Situation Placing Children at RiskRisk level: High
Based on information gathered through the course of this investigation, it is determined that the director did not report to childcare regulations as outlined in the standards.

Correction verified by the state on July 2, 2026. The state provided technical assistance on this standard.

InspectionMay 5, 20262 citations recorded2 of 638 standards cited at this visit
746.5537(a)(2) - Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors MonthlyRisk level: Medium High
The operation does not have a carbon monoxide detector installed at the operation.

Correction verified by the state on May 20, 2026. The state provided technical assistance on this standard.

746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care ProfessionalRisk level: Medium High
One child did not have a FARE form on file at the operation and One child did not have a physician signature on the FARE form at the operation.

Correction verified by the state on May 20, 2026.

InspectionSeptember 22, 20251 citation recorded1 of 1 standards cited at this visit
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operationRisk level: High
The operation allowed a caregiver to have access to children without obtaining the results of the background check. The caregiver was sent home.

Correction verified by the state on October 3, 2025. The state provided technical assistance on this standard.

ReportSeptember 19, 20251 citation recorded1 of 3 standards cited at this visit
746.3501(1) - Diaper Changing Steps- PromptRisk level: Medium High
It was determined that a child's diaper was not changed in a timely manner.

Correction verified by the state on November 14, 2025. The state provided technical assistance on this standard.

InspectionAugust 15, 2025No citation recorded at this visit
InspectionJune 17, 20255 citations recorded5 of 640 standards cited at this visit
746.901(7)(A) - Required Personnel Records - signed dated statement that employee received operational policiesRisk level: Medium
Five staff are missing a signed statement that they recieved the center policies.

Correction verified by the state on July 3, 2025.

746.603(a)(3) - Children's Records - Health StatementRisk level: Medium
One child's file is missing the health statement.

Correction verified by the state on June 30, 2025.

746.2421(b) - Written Feeding Instructions - Review and Update Every 30 DaysRisk level: Medium
Two infants do not have updated feeding instructions on file.

Correction verified by the state on July 3, 2025. The state provided technical assistance on this standard.

746.603(a)(4) - Children's Records - ImmunizationsRisk level: Medium
One child's file is missing the immunizations.

Correction verified by the state on June 30, 2025.

746.605(12) - Required Admission Information - Special Needs StatementRisk level: Medium High
Nine children files are missing the updated special care needs section.

Correction verified by the state on July 2, 2025. The state provided technical assistance on this standard.

InspectionMay 13, 2025No citation recorded at this visit
InspectionMay 5, 2025No citation recorded at this visit
ReportMay 2, 2025No citation recorded at this visit0 of 1 standards cited at this visit
InspectionFebruary 3, 2025No citation recorded at this visit
ReportJanuary 30, 2025No citation recorded at this visit0 of 3 standards cited at this visit
InspectionNovember 6, 2024No citation recorded at this visit
ReportNovember 5, 2024Self-reported by the operationNo citation recorded at this visit0 of 1 standards cited at this visit
InspectionJuly 18, 20241 citation recorded1 of 633 standards cited at this visit
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operationRisk level: High
A caregiver was observed in the infant classroom without a background check. The caregiver was sent home and the background check was ran while at the inspection.

Correction verified by the state on July 18, 2024. The state provided technical assistance on this standard.

InspectionJuly 2, 2024No citation recorded at this visit
ReportJune 28, 20241 citation recorded1 of 4 standards cited at this visit
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-controlRisk level: High
A caregiver did not use good judgement by not following corporates policy for head injuries by not notifying parents immediately.

Correction verified by the state on August 8, 2024. The state provided technical assistance on this standard.

InspectionJuly 31, 2023No citation recorded at this visit0 of 623 standards cited at this visit
InspectionFebruary 24, 2023No citation recorded at this visit
InspectionAugust 8, 2022No citation recorded at this visit0 of 602 standards cited at this visit
InspectionMarch 22, 2022No citation recorded at this visit

This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.