Texas records · DALLAS County · DALLAS
Cadence Academy
Licensed Center in DALLAS, Texas · Full Permit · permit issued May 16, 1997
State record presented as of November 5, 2026
- Address
- 13255 NOEL RD, DALLAS, TX 75240 5065
- Operation type
- Licensed Center
- Type of issuance
- Full Permit
- Permit issued
- May 16, 1997
- Operation number
- 530718
- Licensed capacity
- 165 children
- Ages served
- Infant,Toddler,Pre-Kindergarten,School
- Schedule
- Mon,Tue,Wed,Thu,Fri · 07:00 AM-06:00 PM
- Conditions on permit
- NO
The record at a glance
| Inspections on record | 31 |
| Reports (complaints, incidents, self-reports) on record | 12 |
| Assessments on record | 0 |
| Standards evaluated across those visits | 3,650 |
| Citations recorded | 32 |
| Record covers | December 2, 2021 – September 15, 2026 |
Citations by the state’s risk levels
| High | 17 |
| Medium High | 8 |
| Medium | 7 |
Visits and findings, newest first
A caregiver had a tablet playing with a children's show while the children were having lunch. This was corrected at inspection when the caregiver turned the tablet off.
Corrected at the time of inspection. The state provided technical assistance on this standard.
This standard has been tasked as part of an investigation and is found to be deficient. A caregiver was observed on video footage grabbing and pulling on a child when responding to a child to clean up.
Correction verified by the state on September 15, 2026. The state provided technical assistance on this standard.
This standard has been tasked as part of an investigation and is found to be deficient. The caregiver did not demonstrate good judgement or self-control when responding to a child to clean up toys.
Correction verified by the state on September 15, 2026. The state provided technical assistance on this standard.
The toddler and preschool playground was observed to have water on the fixtures causing a hazard for the children playing on them. This was corrected at inspection when the caregiver wiped the fixtures down with a towell.
Corrected at the time of inspection. The state provided technical assistance on this standard.
Classrooms were observed without a scheduled activity plan posted.
Correction verified by the state on June 18, 2026. The state provided technical assistance on this standard.
Playground outlets and outlets in the preschool classrooms were observed with missing outlet covers.
Correction verified by the state on June 18, 2026. The state provided technical assistance on this standard.
A bag was observed on the playground while children were playing with insect repellant botlles accessible to children. This was corrected at inspection when the bag was removed from the playground.
Corrected at the time of inspection. The state provided technical assistance on this standard.
1 of the10 caregivers files reviewed was missing a required training certificate for Preventing and controlling the spread of communicable diseases, including immunizations.
Correction verified by the state on June 18, 2026.
The toddler classroom with children under 24 months was observed playing a show on their tablet. This was corrected at inspection when the tablet was turned off by the caregiver.
Corrected at the time of inspection. The state provided technical assistance on this standard.
The operation's bus binder did not have emergency authorization forms available for review. This was corrected at inspection when the operation made copies of the children's emergency authorization forms and placed them in the binder.
Corrected at the time of inspection. The state provided technical assistance on this standard.
A caregiver was observed placing the children's snack on the bare table. This was corrected at inspection when the caregiver placed the food items on a napkin.
Corrected at the time of inspection. The state provided technical assistance on this standard.
A caregiver was observed using harsh language to a child when trying to redirect them from an acitivity.
Correction verified by the state on March 10, 2025. The state provided technical assistance on this standard.
A caregiver was observed using a harsh tone of voice while grabbing a child.
Correction verified by the state on March 3, 2025. The state provided technical assistance on this standard.
This standard was tasked to be reviewed as part of an investigation and is found to be deficient.
Correction verified by the state on March 3, 2025.
This standard was investigated as part of an DFPS investigation and found to be in non-compliance. Based on evidence obtained during the investigation, prohibited punishments was used when an employee was observed grabbing children by the arms to lay them down during naptime.
Correction verified by the state on March 3, 2025. The state provided technical assistance on this standard.
This standard was investigated as part of an DFPS investigation and found to be in non-compliance. Based on evidence obtained during the investigation, it was determined that a caregiver did not use good judgement when laying children down by grabbing them by their arms and laying them down roughly posing the risk of a child being injured.
Correction verified by the state on March 3, 2025. The state provided technical assistance on this standard.
A feeding instruction for one infant in care was not completed as required.
Correction verified by the state on November 4, 2024.
Four children files reviewed did not have the required address for the emergeny contact.
Correction verified by the state on October 30, 2024. The state provided technical assistance on this standard.
During the walkthrough, two classrooms were observed with a child blocking the entrance and exit, which was corrected during the inspection.
Corrected at the time of inspection. The state provided technical assistance on this standard.
A feeding instruction for one infant in care was not completed as required.
Correction verified by the state on October 30, 2024. The state provided technical assistance on this standard.
This standard was reviewed as part of an investigation and was found to be deficient. A toddler left in the classroom as their class went outside.
Correction verified by the state on October 24, 2024. The state provided technical assistance on this standard.
This standard was reviewed as part of an investigation and was found to be deficient. A toddler was able to leave the daycare building and walk into the connecting parking garage and was discovered by a bystander.
Correction verified by the state on August 5, 2024. The state provided technical assistance on this standard.
The center did not have a working Carbon monoxide detector.
Correction verified by the state on December 18, 2023. The state provided technical assistance on this standard.
This standard was evaluated as part of an investigation and was in deficient. During interviews it was determined that a caregiver use inappropriate tone while redirecting the children.
Correction verified by the state on August 14, 2023. The state provided technical assistance on this standard.
This standard was evaluated as part of an investigation and was in deficient. A caregiver hit children with their hand as a form of discipline.
Correction verified by the state on June 5, 2023. The state provided technical assistance on this standard.
The operation failed to notify childcare regulation within the required timeframe when they were made aware of a situation that placed children at risk.
Correction verified by the state on June 5, 2023. The state provided technical assistance on this standard.
The operation did not notify parents of a child who was placed at risk.
Correction verified by the state on June 5, 2023. The state provided technical assistance on this standard.
Six infant feeding instruction were not updated.
Correction verified by the state on January 9, 2023. The state provided technical assistance on this standard.
This standard was evaluated as part of an investigation and was deficient. The operation failed to notify child care regulation within the required timeframe.
Correction verified by the state on December 2, 2022. The state provided technical assistance on this standard.
Caregivers did not demonstrate competency when they did not verify the milk being provided to a infant with a with a documented food allergy was the correct milk.
Correction verified by the state on June 3, 2022. The state provided technical assistance on this standard.
One caregiver was seen on their cell phone while children were in the classroom.
Correction verified by the state on January 19, 2022. The state provided technical assistance on this standard.
One caregiver was present prior to receiving their background check determination.
Corrected at the time of inspection. The state provided technical assistance on this standard.
This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.