Texas records · BEXAR County · SAN ANTONIO

House of Neighborly Service

Licensed Center in SAN ANTONIO, Texas · Full Permit · permit issued November 18, 2002

State record presented as of November 5, 2026

Address: 407 N CALAVERAS, SAN ANTONIO, TX 78207 2807
Operation type: Licensed Center
Type of issuance: Full Permit
Permit issued: November 18, 2002
Operation number: 816535
Licensed capacity: 49 children
Ages served: Toddler,Pre-Kindergarten,School
Schedule: Mon,Tue,Wed,Thu,Fri · 07:30 AM-05:30 PM
Conditions on permit: NO

The record at a glance

Inspections on record	14
Reports (complaints, incidents, self-reports) on record	2
Assessments on record	0
Standards evaluated across those visits	3,631
Citations recorded	28
Record covers	July 8, 2022 – June 11, 2026

Citations by the state’s risk levels

High	8
Medium High	12
Medium	8

Visits and findings, newest first

InspectionJune 11, 20262 citations recorded2 of 305 standards cited at this visit

746.613(b) - Immunization Records, Exceptions, and Exemptions CurrentRisk level: Medium High

One of six children's records reviewed did not have a current immunization record in their file.

Correction verified by the state on June 17, 2026. The state provided technical assistance on this standard.

746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to ChildrenRisk level: High

Cleaning supplies and a fog solution were stored unsecured in cabinets in the PreK classroom, accessible to children. Note: This was corrected at inspection when the caregiver placed a child lock on the cabinet containing the cleaning supplies and removed the fog solution from the classroom.

Corrected at the time of inspection. The state provided technical assistance on this standard.

InspectionApril 22, 2026No citation recorded at this visit

InspectionOctober 23, 20251 citation recorded1 of 854 standards cited at this visit

746.3415(12) - Employee Handwashing After Using Cleaners or Toxic ChemicalsRisk level: Medium High

A caregiver in the toddler classroom didn't wash hands after sanitizing the changing table. NOTE: This was corrected at inspection when hand washing was done.

Corrected at the time of inspection. The state provided technical assistance on this standard.

InspectionAugust 25, 2025No citation recorded at this visit0 of 1 standards cited at this visit

InspectionAugust 8, 2025No citation recorded at this visit

ReportAugust 5, 2025Self-reported by the operation1 citation recorded1 of 3 standards cited at this visit

746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High

Based on the interviews conducted with the teachers, parent and administration inadequate supervision was determined to have occurred when a child was found in the preschool classroom unsupervised.

Correction verified by the state on August 25, 2025. The state provided technical assistance on this standard.

InspectionJune 23, 2025No citation recorded at this visit

ReportJune 20, 2025No citation recorded at this visit0 of 1 standards cited at this visit

InspectionMarch 10, 2025No citation recorded at this visit0 of 413 standards cited at this visit

InspectionSeptember 10, 20241 citation recorded1 of 3 standards cited at this visit

746.3317(6) - Food Service and Preparation Requirement - Use Sanitary HoldersRisk level: Medium High

In the toddler classroom a snack was provided on the bare table. This was corrected when napkins were provided for the children.

Corrected at the time of inspection. The state provided technical assistance on this standard.

InspectionAugust 30, 20244 citations recorded4 of 127 standards cited at this visit

746.1309(f) - Documented Annual Training - Remaining training hour topicsRisk level: Medium

One of the five staff files was missing medication training.

Correction verified by the state on September 17, 2024. The state provided technical assistance on this standard.

746.603(a)(4) - Children's Records - ImmunizationsRisk level: Medium

One of the six children files were missing immunization records at the time of the inspection.

Correction verified by the state on September 4, 2024. The state provided technical assistance on this standard.

746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible forRisk level: High

In the PreK classroom the caregiver stated there were 13 children in care when we verified there were 11.

Correction verified by the state on September 10, 2024. The state provided technical assistance on this standard.

746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to ChildrenRisk level: High

Lysol spray and cleaning wipes were observed in the PreK classroom accessible to children. NOTE: This was corrected at inspection when they were removed.

Correction verified by the state on September 10, 2024. The state provided technical assistance on this standard.

InspectionJanuary 22, 20243 citations recorded3 of 725 standards cited at this visit

746.1309(a) - Documented Annual Training Area - 24 Hours RequiredRisk level: Medium

One of the six staff members is missing 14 hours of annual training for 2022-2023

Correction verified by the state on February 22, 2024. The state provided technical assistance on this standard.

746.1311(a) - Director Annual Training 30 Hours RequiredRisk level: Medium

The director is missing 21 hours of required annual training for 2022-2023 which includes management training.

Correction verified by the state on February 21, 2024. The state provided technical assistance on this standard.

746.605(6) - Required Admission Information - Emergency ContactRisk level: Medium High

Three of the six children files were missing the emergency addresses. One of the six children files was missing the healthcare/physician information.

Correction verified by the state on January 29, 2024. The state provided technical assistance on this standard.

InspectionFebruary 8, 20233 citations recorded3 of 510 standards cited at this visit

746.613(b) - Immunization Records, Exceptions, and Exemptions CurrentRisk level: Medium High

Two of the six children files didn't have a current immunization record on file.

Correction verified by the state on February 27, 2023. The state provided technical assistance on this standard.

746.1309(d) - Documented Annual Training - Caregivers of Children Under 24 Months RequiredRisk level: Medium High

Two of the six staff files did not have 2021-2022 annual training for the following; Recognizing and preventing shaken baby syndrome and abusive head trauma. Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS) and Understanding early childhood brain development.

Correction verified by the state on March 1, 2023. The state provided technical assistance on this standard.

746.5537(a)(3) - Electronic or Battery-Operated Carbon Monoxide Detector-Document Test Date, Battery Installation Date, and Staff Name Testing and InstallationRisk level: Medium High

No documentation of the smoke detector, fire extinguisher or carbon monoxide was provided at the time of inspection. NOTE: This was corrected the inspection.

Corrected at the time of inspection. The state provided technical assistance on this standard.

InspectionJanuary 4, 20231 citation recorded1 of 2 standards cited at this visit

746.4601(5) - Safety Requirements for Active Play Equipment - Securely AnchoredRisk level: High

Toddler playground boarders was observed not to be secured as the screw was missing and protruding sticking up out of the black plastic boarders posing a tripping hazard. In addition to the bike ramp that was observed lifted posing a tripping hazard.

Correction verified by the state on January 11, 2023. The state provided technical assistance on this standard.

InspectionJuly 18, 20222 citations recorded2 of 5 standards cited at this visit

746.605(12) - Required Admission Information - Emergency Medical AuthorizationRisk level: High

One of the six children files is missing Authorization information. Two of the six children files were missing admission dates. (Corrected at inspection) Five of the six children did not have special care information. One child with no food allergy information. Three of the children files did not have either the address or phone number for emergency contacts.

Correction verified by the state on July 29, 2022. The state provided technical assistance on this standard.

746.1309(f) - Documented Annual Training - Remaining training hour topicsRisk level: Medium

The following trainings were not available in the files for the six staff files: Emergency Preparedness Communicable diseases Food allergies Understanding building and premises and Handling, storing, and disposing of hazard material Four of the six staff did not have Abuse and Neglect training available.

Correction verified by the state on August 22, 2022. The state provided technical assistance on this standard.

InspectionJuly 8, 202210 citations recorded10 of 682 standards cited at this visit

746.3317(6) - Food Service and Preparation Requirement - Use Sanitary HoldersRisk level: Medium High

The PreK classroom was observed eating on the floor while watching a movie. NOTE: This was corrected when the children were moved to the table to finish eating.

Corrected at the time of inspection. The state provided technical assistance on this standard.

746.3701 - Safety - Areas Free From HazardsRisk level: Medium High

In the PreK classroom cabinet under the sink a bottle of Bleach was found to be accessible to the children. No childproof locks was observed. NOTE: This was corrected as the bottle was removed to a cabinet with a lock and key.

Corrected at the time of inspection. The state provided technical assistance on this standard.

746.5202(3) - Emergency Preparedness Plan - Essential DocumentationRisk level: Medium High

The emergency preparedness plan did not specify procedures for; Communicating with authorities, Relocation diagram, Essential documents Continue care, and Reunification.

Correction verified by the state on July 26, 2022. The state provided technical assistance on this standard.

746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 MonthsRisk level: High

A current fire inspection was not available for review.

Correction verified by the state on August 23, 2022. The state provided technical assistance on this standard.

746.601(c) - Provide Access to Children's Records - LicensingRisk level: Medium

Children files were not available for review.

Correction verified by the state on July 18, 2022. The state provided technical assistance on this standard.

746.5319 - Smoke Detectors TestingRisk level: High

Documentation of inspecting smoke detector, carbon monoxide, and fire extinguisher were not available for review.

Correction verified by the state on July 18, 2022. The state provided technical assistance on this standard.

746.5307(b) - Fire Extinguishers ServicedRisk level: Medium High

Both fire extinguishers in the building were last served on February 2019.

Correction verified by the state on July 18, 2022. The state provided technical assistance on this standard.

746.4751(a) - Maintenance Procedures for Active Play - Inspect DailyRisk level: Medium High

Documentation of the building grounds checklist was available for review. NOTE: Corrected at inspection when the building grounds checklist was conducted.

Corrected at the time of inspection. The state provided technical assistance on this standard.

746.2207(c)(4) - Screen Time Activities - Not Used During Eating or Rest TimesRisk level: Medium

The PreK classroom was observed eating a snack while watching a movie. NOTE: This was corrected when the television was turned off.

Corrected at the time of inspection. The state provided technical assistance on this standard.

746.4135(b) - Children's Products- Annual CertificationRisk level: Medium

The certified product safety Form 2885 was not available for review. NOTE: This was corrected when the website was reviewed recall notices.

Corrected at the time of inspection. The state provided technical assistance on this standard.

This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.