Texas records · COLLIN County · MCKINNEY
Primrose School of Eldorado
Licensed Center in MCKINNEY, Texas · Full Permit · permit issued December 10, 2003
State record presented as of November 5, 2026
- Address
- 3999 ELDORADO PKWY, MCKINNEY, TX 75070 4233
- Operation type
- Licensed Center
- Type of issuance
- Full Permit
- Permit issued
- December 10, 2003
- Operation number
- 834314
- Licensed capacity
- 197 children
- Ages served
- Infant,Toddler,Pre-Kindergarten,School
- Schedule
- Mon,Tue,Wed,Thu,Fri · 06:30 AM-06:30 PM
- Conditions on permit
- NO
The record at a glance
| Inspections on record | 27 |
| Reports (complaints, incidents, self-reports) on record | 16 |
| Assessments on record | 1 |
| Standards evaluated across those visits | 3,872 |
| Citations recorded | 31 |
| Record covers | December 2, 2021 – October 7, 2026 |
Citations by the state’s risk levels
| High | 16 |
| Medium High | 7 |
| Medium | 6 |
| Medium Low | 1 |
| Low | 1 |
Visits and findings, newest first
InspectionOctober 7, 20261 citation recorded1 of 610 standards cited at this visit
746.3301(f)(1) - Nutrition and Food Service - Drinking water available at every snack, mealtime, and during and after active playRisk level: Medium High
Two group of children were engaging in outdoor activities without a supply of water for drinking available. The staff corrected the deficiency during the inspection when a staff member brought a supply of drinking water and disposal cups to serve children water during outdoor play. Having a supply of drinking water available to serve children during outdoor may mitigate risk of dehydration.
Corrected at the time of inspection. The state provided technical assistance on this standard.
ReportJune 1, 2026No citation recorded at this visit0 of 2 standards cited at this visit
InspectionMarch 12, 2026No citation recorded at this visit0 of 1 standards cited at this visit
InspectionMarch 6, 2026No citation recorded at this visit0 of 655 standards cited at this visit
InspectionFebruary 6, 2026No citation recorded at this visit
ReportFebruary 4, 2026No citation recorded at this visit0 of 5 standards cited at this visit
InspectionJuly 29, 2025No citation recorded at this visit0 of 2 standards cited at this visit
InspectionJuly 22, 2025No citation recorded at this visit
InspectionJuly 2, 2025No citation recorded at this visit
ReportJune 30, 2025Self-reported by the operation1 citation recorded1 of 6 standards cited at this visit
746.2805(3) - Prohibited Punishments - Grabbing and PullingRisk level: High
The standard was evaluated for a standard investigation and was found not in compliance. Based on interviews with the staff and the parent of a young child, a caregiver grabbed a young child's arm to stop them from running away which resulted in the child falling and hitting their mouth on the pole of a play structure.
Correction verified by the state on July 29, 2025. The state provided technical assistance on this standard.
InspectionApril 9, 20255 citations recorded5 of 627 standards cited at this visit
746.4135(b) - Children's Products- Annual CertificationRisk level: Medium
The operation did not have the current Children Product Certification form to validate that the CPSC recall list have been view and all of the materials in the operation that are used by children are safe. The Children Safety Product Certification form was last documented 8/26/2023.
Correction verified by the state on April 16, 2025. The state provided technical assistance on this standard.
746.5537(a)(2) - Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors MonthlyRisk level: Medium High
The operation has not conducted a current CO detector. The director corrected the deficiency during the inspection by testing the CO detector test.
Corrected at the time of inspection. The state provided technical assistance on this standard.
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 MonthsRisk level: High
The operation does not have a current fire inspection conducted by a fire marshal. The last fire inspection documented 8/24/2023.
Correction verified by the state on April 22, 2025. The state provided technical assistance on this standard.
746.3401(a) - Annual Sanitation InspectionRisk level: Medium High
The operation does not have a current health inspection. The last annual health inspection is documented 2/28/2024.
Correction verified by the state on April 16, 2025. The state provided technical assistance on this standard.
746.1301(a)(1)(A) - Training Requirements for Employees, Caregivers, and Directors - OrientationRisk level: Medium High
Two caregivers did not have documentation on file acknowledging that an orientation is complete.
Correction verified by the state on April 16, 2025. The state provided technical assistance on this standard.
InspectionJune 14, 2024No citation recorded at this visit
ReportJune 12, 2024Self-reported by the operation2 citations recorded2 of 3 standards cited at this visit
746.2803(4)(C) - Positive Methods of Discipline and Guidance - Redirecting BehaviorRisk level: Medium High
Based on interviews with a caregiver and a parent witness, a caregiver was observed hitting a young child to redirect the young child's behavior.
Correction verified by the state on July 1, 2024. The state provided technical assistance on this standard.
746.2805(1) - Prohibited Punishments - Corporal PunishmentRisk level: High
Based on interviews with the staff and the parent witness, the operation was found out of the compliance with the standard evaluated. The caregiver was observed hitting a young child on the wrist.
Correction verified by the state on July 1, 2024. The state provided technical assistance on this standard.
InspectionMay 21, 20242 citations recorded2 of 650 standards cited at this visit
746.603(a)(4) - Children's Records - ImmunizationsRisk level: Medium
Three children did not have current immunizations on file.
Correction verified by the state on May 31, 2024. The state provided technical assistance on this standard.
746.603(a)(3) - Children's Records - Health StatementRisk level: Medium
A child did not have a health statement on file.
Correction verified by the state on May 31, 2024. The state provided technical assistance on this standard.
InspectionMay 2, 2024No citation recorded at this visit
ReportMay 1, 2024Self-reported by the operationNo citation recorded at this visit0 of 3 standards cited at this visit
InspectionFebruary 29, 2024No citation recorded at this visit
ReportFebruary 20, 2024No citation recorded at this visit0 of 2 standards cited at this visit
InspectionDecember 13, 2023No citation recorded at this visit
ReportDecember 12, 2023Self-reported by the operation1 citation recorded1 of 2 standards cited at this visit
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-controlRisk level: High
This standard was evaluated during the investigation and was found to be deficient. Two infants had similar looking bottles labeled with their names. A caregiver did not use good judgement when they did not check the name on one bottle before giving it to an infant. This resulted in the infant being fed a bottle, containing breastmilk, which belonged to the other infant.
Correction verified by the state on January 26, 2024. The state provided technical assistance on this standard.
InspectionNovember 15, 20231 citation recorded1 of 4 standards cited at this visit
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operationRisk level: High
A caregiver was present in a classroom with children without having a record of a background check being run for them under the operation's name. This was corrected at inspection when the caregiver left the operation, and the administrative staff ran a background check for the caregiver.
Corrected at the time of inspection. The state provided technical assistance on this standard.
ReportAugust 24, 20233 citations recorded3 of 4 standards cited at this visit
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High
Based on information obtained during a DFPS investigation it was determined that due to a child being left unattended on the playground. The caregiver was not providing supervision that ensured the safety of the child in care.
The state provided technical assistance on this standard.
746.305(a)(6) - Report Situation Placing Children at RiskRisk level: High
Based on information obtained during the DFPS investigation it was determined the operation did not report that a child was left unsupervised on the playground.
The state provided technical assistance on this standard.
746.307(b)(4) - Parental Communication - Situation that Placed a Child at RiskRisk level: High
Based on the information obtained during a DFPS investigation it was determined that parents of an child in care were not notified when that child was left unsupervised on the playground.
The state provided technical assistance on this standard.
ReportJune 30, 20231 citation recorded1 of 2 standards cited at this visit
746.2803(4)(C) - Positive Methods of Discipline and Guidance - Redirecting BehaviorRisk level: Medium High
Based on information obtained during a DFPS investigation it was determined that caregivers at the operation were not redirecting children with positive statements. It was mentioned that spraying water from bottles was utilized to redirect the children.
Correction verified by the state on August 24, 2023. The state provided technical assistance on this standard.
InspectionJune 22, 20231 citation recorded1 of 604 standards cited at this visit
746.603(a)(6) - Children's Records - Vision and Hearing ScreeningRisk level: Low
At the time of inspection, one child did not have their completed vision and hearing screening on file for review.
Correction verified by the state on July 7, 2023. The state provided technical assistance on this standard.
InspectionJune 2, 2023No citation recorded at this visit
ReportMay 30, 2023Self-reported by the operationNo citation recorded at this visit0 of 2 standards cited at this visit
InspectionApril 28, 2023No citation recorded at this visit0 of 1 standards cited at this visit
InspectionMarch 21, 2023No citation recorded at this visit
ReportMarch 17, 2023Self-reported by the operation1 citation recorded1 of 4 standards cited at this visit
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High
As a result of the investigation, it was determined that the operation was deficient according to this standard. The caregiver was no aware of where the child was and stated so in their interview.
Correction verified by the state on April 28, 2023. The state provided technical assistance on this standard.
AssessmentJanuary 18, 20231 citation recorded1 of 1 standards cited at this visit
746.303(b) - Report Number of EmployeesRisk level: Medium Low
The operation did not complete the required survey to indicate the number of employees that left the operation during the year 2022.
Correction verified by the state on January 19, 2023. The state provided technical assistance on this standard.
InspectionDecember 2, 2022No citation recorded at this visit0 of 1 standards cited at this visit
InspectionNovember 18, 2022No citation recorded at this visit
InspectionOctober 24, 20221 citation recorded1 of 1 standards cited at this visit
745.621(a)(2) - AP Initial background checks submitted - At the time you hire someoneRisk level: High
During the inspection the operation allowed a staff member to be present without an initial background check being run. The operation corrected this during the inspection when the staff member left the operation during lunch and was asked not to return.
Corrected at the time of inspection. The state provided technical assistance on this standard.
ReportOctober 21, 2022Self-reported by the operation2 citations recorded2 of 3 standards cited at this visit
746.1203(4) - Responsibilities of Caregivers - Supervision of ChildrenRisk level: High
This standard was evaluated during the investigation and was found to be deficient. A caregiver left a child alone in the classroom. The child was found later by another staff member.
Correction verified by the state on December 2, 2022. The state provided technical assistance on this standard.
746.707 - Incident/Illness Report Form Shared with ParentRisk level: Medium
Based on a review of the parent signature in the child file and interviews conducted, it was determined the signature on the incident report was not the parent's original signature.
Correction verified by the state on December 2, 2022.
InspectionOctober 14, 2022No citation recorded at this visit
ReportOctober 13, 2022No citation recorded at this visit0 of 3 standards cited at this visit
InspectionSeptember 2, 20221 citation recorded1 of 1 standards cited at this visit
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operationRisk level: High
A caregiver was present in the childcare center in direct care with a group of children with a pending background check. Additional steps had not been taken to ensure clearance prior to the caregiver being present.
Correction verified by the state on September 2, 2022. The state provided technical assistance on this standard.
ReportSeptember 1, 2022Self-reported by the operation2 citations recorded2 of 2 standards cited at this visit
746.2805(4) - Prohibited Punishments - Hitting with Hand or InstrumentRisk level: High
This standard was tasked over for this investigation and found to be deficient. During this investigation it was determined that a caregiver did hit a child with their hand while in care.
Correction verified by the state on October 4, 2022.
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-controlRisk level: High
This standard was tasked over this investigation and found to be deficient. It was determined during this investigation that a caregiver did not use good judgment or self-control when they hit a child to try and encourage the child to sit down in the classroom.
Correction verified by the state on October 4, 2022.
InspectionJuly 18, 20224 citations recorded4 of 665 standards cited at this visit
746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours AnnuallyRisk level: Medium High
At the time of inspection, the drivers for the operation did not have a copy of their most recent transportation training certificate on file for review.
Correction verified by the state on July 21, 2022.
746.2426 - Infant May Not Sleep in a Restrictive DeviceRisk level: High
At the time of inspection an infant child was observed asleep in a restrictive rocker chair. The child was removed by one of the caregivers present after being instructed to do so during this inspection time.
Corrected at the time of inspection. The state provided technical assistance on this standard.
746.5205(4) - Documentation of DrillsRisk level: Medium
At the time of inspection, the operation did not have it's most current safety drills practiced on file for review.
Correction verified by the state on July 20, 2022. The state provided technical assistance on this standard.
746.603(a)(4) - Children's Records - ImmunizationsRisk level: Medium
At the time of inspection, one child did not have his most current immunization record on file for review.
Correction verified by the state on July 21, 2022.
InspectionJuly 1, 2022No citation recorded at this visit0 of 1 standards cited at this visit
ReportJune 30, 2022Self-reported by the operation1 citation recorded1 of 2 standards cited at this visit
746.2805(4) - Prohibited Punishments - Hitting with Hand or InstrumentRisk level: High
This standard was tasked over for the investigation and found to be deficient. The caregiver involved in this incident admitted to hitting a child in care. The caregiver named is no longer present at the facility and more redirection and behavior methods have been put in place to better assist the child in care.
Corrected at the time of inspection. The state provided technical assistance on this standard.
InspectionMay 27, 2022No citation recorded at this visit
ReportMay 24, 2022No citation recorded at this visit0 of 3 standards cited at this visit
InspectionDecember 2, 2021No citation recorded at this visit
This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.