Texas records · DENTON County · CARROLLTON

Primrose School of Castle Hills

Licensed Center in CARROLLTON, Texas · Full Permit · permit issued July 9, 2004

State record presented as of November 5, 2026

Address: 1824 KING ARTHUR BLVD, CARROLLTON, TX 75010 2003
Operation type: Licensed Center
Type of issuance: Full Permit
Permit issued: July 9, 2004
Operation number: 839439
Licensed capacity: 198 children
Ages served: Infant,Toddler,Pre-Kindergarten,School
Schedule: Mon,Tue,Wed,Thu,Fri · 06:30 AM-06:30 PM
Conditions on permit: NO

The record at a glance

Inspections on record	15
Reports (complaints, incidents, self-reports) on record	5
Assessments on record	0
Standards evaluated across those visits	3,150
Citations recorded	9
Record covers	November 3, 2021 – September 22, 2026

Citations by the state’s risk levels

High	5
Medium High	2
Medium	2

Visits and findings, newest first

InspectionSeptember 22, 2026No citation recorded at this visit

ReportSeptember 2, 2026Self-reported by the operationNo citation recorded at this visit0 of 4 standards cited at this visit

InspectionAugust 24, 2026No citation recorded at this visit

InspectionApril 29, 2026No citation recorded at this visit0 of 1 standards cited at this visit

InspectionMarch 25, 2026No citation recorded at this visit

ReportMarch 21, 2026Self-reported by the operation1 citation recorded1 of 3 standards cited at this visit

746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High

This standard was reviewed during this investigation. Based on the information provided, staff didn't properly supervise the children by making sure all children were accounted for after outdoor play resulting in a child being left unattended outside.

Correction verified by the state on April 29, 2026. The state provided technical assistance on this standard.

InspectionFebruary 25, 2026No citation recorded at this visit0 of 2 standards cited at this visit

InspectionFebruary 13, 20262 citations recorded2 of 649 standards cited at this visit

746.2426(a)(1) - Infant May Not Sleep in a Restrictive DeviceRisk level: High

A 3 month old child was observed sleeping in a bouncer during the walk-through.

Correction verified by the state on February 25, 2026. The state provided technical assistance on this standard.

746.3421(b) - Infant Handwashing - Raised to SinkRisk level: Medium High

A caregiver did not assist an infant with hand washing after a diaper change.

Correction verified by the state on February 25, 2026. The state provided technical assistance on this standard.

InspectionFebruary 26, 20251 citation recorded1 of 617 standards cited at this visit

746.5319 - Smoke Detectors TestingRisk level: High

The detector checks are not being done monthly.

Correction verified by the state on February 27, 2025. The state provided technical assistance on this standard.

InspectionMarch 7, 2024No citation recorded at this visit0 of 642 standards cited at this visit

InspectionJuly 12, 2023No citation recorded at this visit0 of 2 standards cited at this visit

InspectionMay 19, 2023No citation recorded at this visit0 of 2 standards cited at this visit

InspectionMay 5, 2023No citation recorded at this visit0 of 3 standards cited at this visit

ReportMay 1, 2023Self-reported by the operation2 citations recorded2 of 5 standards cited at this visit

746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, YellingRisk level: High

This standard was evaluated in regard to an investigation. A violation was found. A caregiver was yelling at children while in care at the operation.

Correction verified by the state on July 12, 2023. The state provided technical assistance on this standard.

746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or HospitalizationRisk level: Medium High

This standard was evaluated in regard to an investigation and a minimum standard violation was found. The operation did not report an injury to a child that required medical treatment in a timely manner.

Correction verified by the state on July 12, 2023. The state provided technical assistance on this standard.

InspectionApril 20, 20232 citations recorded2 of 612 standards cited at this visit

746.3809 - Medication No Longer UsedRisk level: Medium

Medication that has passed its expiration is kept at the operation.

Correction verified by the state on May 5, 2023. The state provided technical assistance on this standard.

745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operationRisk level: High

4 caregivers did not have an eligible background.

Correction verified by the state on May 5, 2023. The state provided technical assistance on this standard.

ReportApril 19, 20231 citation recorded1 of 2 standards cited at this visit

746.2905(1) - Children Not Required to Sleep - May Not Force Child to SleepRisk level: Medium

This standard was evaluated in regard to an investigation and a violation was found. A caregiver placed their legs over a child during nap to force the child to lay down/nap.

Correction verified by the state on May 5, 2023. The state provided technical assistance on this standard.

InspectionMay 3, 2022No citation recorded at this visit0 of 603 standards cited at this visit

InspectionDecember 3, 2021No citation recorded at this visit0 of 1 standards cited at this visit

InspectionNovember 29, 2021No citation recorded at this visit

ReportNovember 3, 2021Self-reported by the operationNo citation recorded at this visit0 of 2 standards cited at this visit

This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.