Texas records · HIDALGO County · PALMVIEW

Imagination Express Learning Center, LLC

Licensed Center in PALMVIEW, Texas · Full Permit · permit issued April 1, 2009

State record presented as of November 5, 2026

Address
504 PALMVIEW COMMERCIAL DR, PALMVIEW, TX 78574 0392
Operation type
Licensed Center
Type of issuance
Full Permit
Permit issued
April 1, 2009
Operation number
963026
Licensed capacity
116 children
Ages served
Infant,Toddler,Pre-Kindergarten,School
Schedule
Mon,Tue,Wed,Thu,Fri · 06:30 AM-06:00 PM
Conditions on permit
NO

The record at a glance

Inspections on record13
Reports (complaints, incidents, self-reports) on record1
Assessments on record1
Standards evaluated across those visits3,765
Citations recorded22
Record coversNovember 9, 2021 – August 26, 2026

Citations by the state’s risk levels

High5
Medium High13
Medium2
Medium Low2

Visits and findings, newest first

InspectionAugust 26, 2026No citation recorded at this visit0 of 4 standards cited at this visit
InspectionJuly 31, 20265 citations recorded5 of 552 standards cited at this visit
746.3317(4) - Food Service and Preparation Requirement - Discard Single-Service ItemsRisk level: Medium High
Single-use disposable foam cups were labeled with each child's name in the afterschool room. According to the caregiver the children reuse the same disposable cup through out the day. Note: This was addressed during inspection and the labeled foam cups were discarded.

Corrected at the time of inspection.

746.3407 - Maintenance of Building, Grounds and EquipmentRisk level: Medium High
The wooden fence in the outdoor playground was observed with peeling paint and a broken picket. Brush was observed growing through and over a metal fence from the neighboring property into the outdoor playground. This posed a safety hazard as the brush was accessible to children.

Correction verified by the state on August 20, 2026. The state provided technical assistance on this standard.

746.3505(c) - Diapering Procedures - Use Disposable GlovesRisk level: Medium High
A caregiver did not wash their hands after conducting a diaper change in the toddler room. Note: This was addressed during the inspection and the caregiver washed their hands.

Correction verified by the state on August 20, 2026. The state provided technical assistance on this standard.

746.5202(1) - Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down proceduresRisk level: Medium High
The emergency preparedness plan reviewed did not include the procedures how children will be evacuated or relocated to the designated safe area or alternate shelter, including specific procedures for evacuating and relocating children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing impairments; and the name and address of the alternate shelter away from the center that will be used as needed.

Correction verified by the state on August 20, 2026. The state provided technical assistance on this standard.

746.3417(3) - Children Handwashing After Toileting or DiaperingRisk level: Medium High
A caregiver did not wash a child's hands after a diaper change in the toddler room. Note:This was addressed during inspection and the child's hands were washed.

Correction verified by the state on August 20, 2026. The state provided technical assistance on this standard.

InspectionSeptember 4, 20253 citations recorded3 of 720 standards cited at this visit
746.501(a)(26) - Written Operational Policies - Preventing and Responding to Abuse and NeglectRisk level: Medium
The operational policies reviewed did not include the following information: (B) Methods for increasing employee and parent awareness of issues regarding child abuse and neglect, including warning signs that a child may be a victim of abuse or neglect and factors indicating a child is at risk for abuse or neglect; (C) Methods for increasing employee and parent awareness of prevention techniques for child abuse and neglect; and (D) Strategies for coordination between the center and appropriate community organizations.

Correction verified by the state on September 8, 2025. The state provided technical assistance on this standard.

746.3407 - Maintenance of Building, Grounds and EquipmentRisk level: Medium High
Brush was observed growing through and over a metal fence from the neighboring property in the school-aged children's outdoor playground. This posed a safety hazard as the brush was accessible to children.

Correction verified by the state on September 8, 2025. The state provided technical assistance on this standard.

746.901(5) - Required Personnel Records - Required Affidavit (Form 2912)Risk level: Medium Low
1 of 6 personnel records reviewed was missing the Pre-Employment Affidavit for Applicants for Employment at Certain Child Care Operations (Form 2912).

Correction verified by the state on September 5, 2025. The state provided technical assistance on this standard.

AssessmentJanuary 24, 20251 citation recorded1 of 1 standards cited at this visit
746.303(b) - Report Number of EmployeesRisk level: Medium Low
A review of the Employees Who Left Employment in 2024 data from January 21, 2025, revealed the center had not reported the number of employees who left employment in 2024 by January 15, 2025, as required.

Correction verified by the state on January 27, 2025. The state provided technical assistance on this standard.

InspectionSeptember 5, 2024No citation recorded at this visit0 of 550 standards cited at this visit
InspectionOctober 5, 2023No citation recorded at this visit0 of 1 standards cited at this visit
InspectionSeptember 26, 20231 citation recorded1 of 704 standards cited at this visit
746.3407 - Maintenance of Building, Grounds and EquipmentRisk level: Medium High
There was a broken tree branch at the operation.

Correction verified by the state on October 5, 2023. The state provided technical assistance on this standard.

InspectionOctober 13, 2022No citation recorded at this visit0 of 2 standards cited at this visit
InspectionOctober 6, 20223 citations recorded3 of 536 standards cited at this visit
746.3407 - Maintenance of Building, Grounds and EquipmentRisk level: Medium High
The vent in two classrooms was observed with dust and debris. Corrected at Inspection: The vents were cleaned during the inspection.

Corrected at the time of inspection. The state provided technical assistance on this standard.

746.5625(b) - Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructionsRisk level: High
The child safety alarm in one transportation vehicle was not working properly.

Correction verified by the state on October 13, 2022. The state provided technical assistance on this standard.

746.5401 - Requirement of Gas Leak InspectionRisk level: Medium High
There was no gas leak inspection conducted for the child care operation.

Correction verified by the state on October 13, 2022. The state provided technical assistance on this standard.

InspectionFebruary 25, 2022No citation recorded at this visit0 of 1 standards cited at this visit
InspectionFebruary 17, 20221 citation recorded1 of 3 standards cited at this visit
746.2427 - AP Infants Sleep on Backs or Must Have Completed and Signed Sleep Exception Form for the InfantRisk level: High
An infant was asleep facing down in the play yard.

Correction verified by the state on February 25, 2022. The state provided technical assistance on this standard.

ReportFebruary 16, 2022No citation recorded at this visit0 of 1 standards cited at this visit
InspectionNovember 30, 2021No citation recorded at this visit0 of 1 standards cited at this visit
InspectionNovember 19, 20212 citations recorded2 of 38 standards cited at this visit
746.3701(8) - Safety - Bodies of Water Inaccessible to ChildrenRisk level: High
There was a 5- gallon bucket full of water outside the door of the Infant room in the playground area. Note: The bucket was emptied and removed during the inspection.

Correction verified by the state on November 29, 2021. The state provided technical assistance on this standard.

746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours AnnuallyRisk level: Medium High
Director did not have a current Transportation Training.

Correction verified by the state on November 24, 2021. The state provided technical assistance on this standard.

InspectionNovember 9, 20216 citations recorded6 of 651 standards cited at this visit
746.5617(a)(5) - Required Equipment in Vehicles - Fire ExtinguisherRisk level: High
The fire extinguisher in one of the transportation vehicles was last serviced on March 2020. One of the transportation vehicles was observed with used faced mask and candy wrappers on the floor. Corrected at Inspection: The fire extinguisher was serviced during the inspection. The trash from the transportation vehicle was removed.

Corrected at the time of inspection. The state provided technical assistance on this standard.

746.1107(2) - Additional Minimum Qualifications for Caregivers - HS Diploma, Equivalent, Certification of CompletionRisk level: Medium High
An employee record did not have documentation showing how the employee meets the education requirements. Corrected at Inspection: The employee will not working as a caregiver.

Correction verified by the state on November 9, 2021.

746.3701 - Safety - Areas Free From HazardsRisk level: Medium High
The wooden garden borders were damage exposing the nails on the connection corners. There was garden shovel accessible to the children during outdoor play. There was a bench with chipped paint at the school age playground area. There were two pieces of broken metal pole which pose a risk for the children during outdoor play. There was a wooden bridge and play structure with chipped paint at the toddler/infant outdoor play area.

Correction verified by the state on November 19, 2021. The state provided technical assistance on this standard.

746.4907(d) - Installation and Maintenance of Loose-fill Surfacing - Proper Depth MaintainedRisk level: Medium High
The loose fill surfacing, pea gravel, for two play structures was not at the required depth.

Correction verified by the state on November 30, 2021. The state provided technical assistance on this standard.

746.5625(b) - Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructionsRisk level: High
The child safety alarm for a transportation vehicle was not working properly.

Correction verified by the state on November 19, 2021. The state provided technical assistance on this standard.

746.901(5) - Required Personnel Records- Training HoursRisk level: Medium
Trainings hours for two employees were not available for review.

Correction verified by the state on November 19, 2021.

This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.