Daycare Safety RecordState inspection files for licensed child care, presented plainly

Texas records · BEXAR County · SAN ANTONIO

Cadence Academy

Licensed Center in SAN ANTONIO, Texas · Full Permit · permit issued May 27, 2011

State record presented as of November 5, 2026

Address
10014 WILDHORSE PKWY, SAN ANTONIO, TX 78254 6072
Operation type
Licensed Center
Type of issuance
Full Permit
Permit issued
May 27, 2011
Operation number
1168286
Licensed capacity
176 children
Ages served
Infant,Toddler,Pre-Kindergarten,School
Schedule
Mon,Tue,Wed,Thu,Fri · 06:30 AM-06:00 PM
Conditions on permit
NO

The record at a glance

Inspections on record38
Reports (complaints, incidents, self-reports) on record16
Assessments on record1
Standards evaluated across those visits5,968
Citations recorded34
Record coversNovember 30, 2021 – September 16, 2026

Citations by the state’s risk levels

High16
Medium High13
Medium5

Visits and findings, newest first

InspectionSeptember 16, 2026No citation recorded at this visit0 of 1 standards cited at this visit
InspectionAugust 26, 2026No citation recorded at this visit0 of 342 standards cited at this visit
InspectionAugust 20, 2026No citation recorded at this visit
ReportAugust 17, 2026Self-reported by the operation1 citation recorded1 of 1 standards cited at this visit
746.3301(i) - Nutrition and Food Service - Must not serve identified foods to allergic childRisk level: Medium High
During the course of the investigation, it was found that a child was served food containing an item from their allergy list.

Correction verified by the state on September 15, 2026. The state provided technical assistance on this standard.

InspectionJuly 20, 20261 citation recorded1 of 463 standards cited at this visit
746.501(a)(23) - Written Operational Policies - Procedures parents access minimum standards online, TX A/N hotline, and HHSC websiteRisk level: Medium
The operational policies did not contain information on how to access Minimum Standard Rules, the Texas Abuse hotline or the HHSC website.

Correction verified by the state on August 7, 2026. The state provided technical assistance on this standard.

InspectionMay 15, 20261 citation recorded1 of 233 standards cited at this visit
746.4901(a) - Active Play Surfacing In Use Zones - Loose Fill or Unitary SurfacingRisk level: Medium High
Two orbital spinners on the school age playground did not have any loose-fill or unitary surfacing under them.

Correction verified by the state on May 28, 2026. The state provided technical assistance on this standard.

InspectionMay 4, 2026No citation recorded at this visit
InspectionApril 28, 2026No citation recorded at this visit
ReportApril 24, 2026Self-reported by the operationNo citation recorded at this visit0 of 1 standards cited at this visit
InspectionMarch 12, 2026No citation recorded at this visit0 of 2 standards cited at this visit
ReportFebruary 25, 2026Self-reported by the operation2 citations recorded2 of 6 standards cited at this visit
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High
It was determined that a child was left unsupervised for approximately three minutes.

Correction verified by the state on March 12, 2026. The state provided technical assistance on this standard.

746.3501(1) - Diaper Changing Steps- PromptRisk level: Medium High
During the investigation, it was determined that several children were not promptly changed when they had soiled or wet diapers/clothing.

Correction verified by the state on March 12, 2026. The state provided technical assistance on this standard.

InspectionFebruary 25, 2026No citation recorded at this visit
InspectionFebruary 17, 2026No citation recorded at this visit0 of 4 standards cited at this visit
InspectionFebruary 2, 2026No citation recorded at this visit
ReportJanuary 30, 20263 citations recorded3 of 5 standards cited at this visit
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High
Based upon a non-routine situation that placed, or may have placed, a child at risk for injury occurred when a child was unsupervised on the side of the gated corridor and unlock the latch and open the exit metal gate that leads to the parking lot.

Correction verified by the state on February 17, 2026. The state provided technical assistance on this standard.

746.305(a)(6) - Report Situation Placing Children at RiskRisk level: High
Licensing wasn't notified when it was determined a non-routine situation that placed, or may have placed, a child at risk for injury or harm when a child was able to walk down the side of the gated corridor to unlock the latch and open the exit metal gate that leads to the parking lot.

Correction verified by the state on February 17, 2026. The state provided technical assistance on this standard.

746.701(5) - Licensing Incident/Illness Report Form - Situations Placing Children at RiskRisk level: Medium
An incident report was not provided to the parent when a non-routine situation that placed, or may have placed, a child at risk for injury or harm when a child was able to walk down the side of the gated corridor unsupervised to unlock the latch and open the exit metal gate that leads to the parking lot.

Correction verified by the state on February 17, 2026. The state provided technical assistance on this standard.

InspectionJanuary 28, 20261 citation recorded1 of 387 standards cited at this visit
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care ProfessionalRisk level: Medium High
A Food Allergy & Anaphylaxis Care Plan (FARE) did not have the parent's signature.

Correction verified by the state on January 29, 2026. The state provided technical assistance on this standard.

InspectionDecember 29, 2025No citation recorded at this visit
InspectionDecember 22, 2025No citation recorded at this visit0 of 1 standards cited at this visit
ReportDecember 19, 2025Self-reported by the operationNo citation recorded at this visit0 of 3 standards cited at this visit
InspectionNovember 17, 2025No citation recorded at this visit
ReportNovember 5, 2025No citation recorded at this visit0 of 1 standards cited at this visit
InspectionSeptember 9, 2025No citation recorded at this visit0 of 7 standards cited at this visit
InspectionAugust 27, 20258 citations recorded8 of 891 standards cited at this visit
746.4503(a) - Individual Cot, Bed, or Mat for Each Walking Child Through 4 Years of AgeRisk level: Medium
At time of inspection, children were not sleeping in their assigned cot in two different toddler classes .

Correction verified by the state on September 9, 2025. The state provided technical assistance on this standard.

746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPRRisk level: Medium High
At time of inspection one out of ten staff files had an expired CPR/First Aid certification.

Correction verified by the state on September 9, 2025. The state provided technical assistance on this standard.

746.5105 - Corrections Made to Fire InspectionRisk level: High
At time of inspection, operations last fire inspection was conducted on 11.4.24 that required corrections made and have not been completed.

Correction verified by the state on February 5, 2026. The state provided technical assistance on this standard.

746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to ChildrenRisk level: High
At time of inspection, cleaning chemicals were observed at child's reach in the school aged class.

Correction verified by the state on September 9, 2025. The state provided technical assistance on this standard.

746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours AnnuallyRisk level: Medium High
At the time of inspection, the director and drivers had completed only one hour of transportation training, which is below the required two hours.

Correction verified by the state on September 9, 2025. The state provided technical assistance on this standard.

746.901(7)(A) - Required Personnel Records - signed dated statement that employee received operational policiesRisk level: Medium
At time of inspection, ten staff files did not have verification of acknowledgment of staff and operational policies.

Correction verified by the state on September 9, 2025. The state provided technical assistance on this standard.

746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible forRisk level: High
At time of inspection, a PreK caregiver stated class had twenty children when they had nineteen. This was corrected at inspection.

Correction verified by the state on September 9, 2025. The state provided technical assistance on this standard.

746.3407 - Maintenance of Building, Grounds and EquipmentRisk level: Medium High
At time of inspection the grass to the school aged playground was approxiamelty 4 inches tall. At time of inspection there was a gap in the school aged fence approximatley 3 inches.

Correction verified by the state on September 9, 2025. The state provided technical assistance on this standard.

InspectionMay 5, 2025No citation recorded at this visit0 of 387 standards cited at this visit
InspectionDecember 10, 2024No citation recorded at this visit0 of 3 standards cited at this visit
InspectionNovember 6, 2024No citation recorded at this visit0 of 1 standards cited at this visit
ReportNovember 4, 20243 citations recorded3 of 7 standards cited at this visit
746.307(b)(1) - AP Parental Communication - Injury Requires Treatment by Health Care Professional or HospitalizationRisk level: Medium High
Throughout the investigation, it was noted that a toddler displayed signs of a possible injured finger. The child cried intermittently through out the day about their finger. The caregivers did not notify the parent of the injury. The child had a dislocated and fractured finger.

Correction verified by the state on December 10, 2024. The state provided technical assistance on this standard.

746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-controlRisk level: High
Caregivers exhibited lack of judgement by failing to notify the parents and their administration of a child that exhibited and expressed signs of being injured. The child had been intermittently crying for from 850AM until 5PM . The child was later diagnosed with a dislocated and fractured finger.

Correction verified by the state on December 10, 2024. The state provided technical assistance on this standard.

746.3607(2) - Critical Injury - Give First Aid or CPRRisk level: High
Throughout the investigation, it was noted that caregivers did not assess the child when they were crying and holding their arm.

Correction verified by the state on December 10, 2024. The state provided technical assistance on this standard.

InspectionSeptember 23, 2024No citation recorded at this visit
ReportSeptember 18, 2024Self-reported by the operationNo citation recorded at this visit0 of 2 standards cited at this visit
InspectionSeptember 5, 20241 citation recorded1 of 392 standards cited at this visit
746.1309(e) - Documented Annual Training- Required ContentRisk level: Medium
Three out of ten staff files reviewed were missing training over handling and storing of hazardous materials training.

Correction verified by the state on September 9, 2024.

InspectionJuly 23, 20241 citation recorded1 of 1 standards cited at this visit
746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary MannerRisk level: Medium High
A trash can in the Pre-School 1 classroom that had diapers in it did not have a lid making it accessible to children. This was CORRECTED AT INSPECTION when the trashcan was replaced with a new one that has a lid.

Correction verified by the state on August 22, 2024. The state provided technical assistance on this standard.

ReportJuly 19, 2024No citation recorded at this visit0 of 2 standards cited at this visit
ReportJuly 11, 2024No citation recorded at this visit0 of 2 standards cited at this visit
InspectionJune 21, 2024No citation recorded at this visit0 of 350 standards cited at this visit
ReportJune 13, 2024Self-reported by the operation1 citation recorded1 of 3 standards cited at this visit
746.1203(10) - Responsibilities of Caregivers - Share Information with Incoming CaregiversRisk level: Medium High
It was determined that information regarding a child's injury was not shared with the incoming teacher.

Correction verified by the state on June 21, 2024. The state provided technical assistance on this standard.

InspectionApril 24, 2024No citation recorded at this visit0 of 1 standards cited at this visit
InspectionApril 3, 2024No citation recorded at this visit
ReportMarch 27, 2024Self-reported by the operation1 citation recorded1 of 3 standards cited at this visit
746.4601(1) - Safety Requirements for Active Play Equipment - Arranged for SupervisionRisk level: High
A child was on a device called the "spinning dummy" with another child and caregiver was not nearby for supervision.

Correction verified by the state on April 24, 2024. The state provided technical assistance on this standard.

InspectionMarch 12, 2024No citation recorded at this visit0 of 1 standards cited at this visit
InspectionFebruary 13, 2024No citation recorded at this visit
ReportFebruary 12, 2024Self-reported by the operation1 citation recorded1 of 2 standards cited at this visit
746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, YellingRisk level: High
There are concerns in regard to a caregiver's tone and yelling when addressing children in her care.

Correction verified by the state on March 11, 2024. The state provided technical assistance on this standard.

InspectionJanuary 4, 2024No citation recorded at this visit0 of 521 standards cited at this visit
InspectionSeptember 22, 2023No citation recorded at this visit0 of 531 standards cited at this visit
AssessmentSeptember 12, 20231 citation recorded1 of 1 standards cited at this visit
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operationRisk level: High
The operation failed to submit a background check for a governing body designee tasked with overseeing day-to-day operations as the regional manager of the LLC that owns the operation.

Correction verified by the state on September 22, 2023. The state provided technical assistance on this standard.

InspectionAugust 15, 2023No citation recorded at this visit
ReportAugust 3, 2023Self-reported by the operation1 citation recorded1 of 3 standards cited at this visit
746.3407 - Maintenance of Building, Grounds and EquipmentRisk level: Medium High
Operations school-aged playground chain link was not properly secured in which allowed a child to exit the play area.

Correction verified by the state on October 3, 2023. The state provided technical assistance on this standard.

InspectionJuly 24, 2023No citation recorded at this visit0 of 4 standards cited at this visit
InspectionJuly 11, 20231 citation recorded1 of 1 standards cited at this visit
746.3407 - Maintenance of Building, Grounds and EquipmentRisk level: Medium High
During inspection it was observed one out of the three buses used at operation, a seatbelt was not working.

Correction verified by the state on July 18, 2023. The state provided technical assistance on this standard.

InspectionJuly 11, 2023No citation recorded at this visit
InspectionJune 20, 2023No citation recorded at this visit
ReportJune 16, 20235 citations recorded5 of 5 standards cited at this visit
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High
During the investigation, it was verified a 20-month-old child was left unsupervised in the playground on 6.13.23.

Correction verified by the state on July 24, 2023. The state provided technical assistance on this standard.

746.305(a)(6) - Report Situation Placing Children at RiskRisk level: High
Operation failed to report to licensing that a child was left unsupervised for around five minutes in the playground in the older toddlers classroom.

Correction verified by the state on June 26, 2023. The state provided technical assistance on this standard.

746.5607(e)(7)(A) - Child Passenger Safety Seat System-8 through12 years, can be properly secured by vehicle safety belt and 4 feet 9 inches in height or tallerRisk level: High
During the investigation, it was determined children have not worn seat belts as required when transporting in operations buses.

Correction verified by the state on July 24, 2023. The state provided technical assistance on this standard.

746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible forRisk level: High
During the investigation, it was verified that on 6.13.23 caregivers did not conduct a name-to-face count in a toddler class verifying all children were present when they noticed the class back door open.

Correction verified by the state on July 24, 2023. The state provided technical assistance on this standard.

746.5609(b) - All Adult Passengers Wear Safety BeltsRisk level: Medium High
During the investigation, it was determined caregivers have not worn seat belts as required when transporting children in care.

Correction verified by the state on July 24, 2023. The state provided technical assistance on this standard.

ReportApril 28, 2023No citation recorded at this visit
InspectionOctober 6, 20221 citation recorded1 of 756 standards cited at this visit
746.1203(2) - Responsibilities of Caregivers - Know Group Responsible ForRisk level: High
At the time of inspection the caregiver in the infant and toddler room did not know how many children were in her care. She stated there were 8 children in her care when there were 9 in infant room and in toddler room she stated 16 and there were 17. The director corrected it during inspection by recounting children and rooster making sure all children were accounted for.

Corrected at the time of inspection. The state provided technical assistance on this standard.

InspectionAugust 3, 2022No citation recorded at this visit
InspectionNovember 30, 2021No citation recorded at this visit0 of 641 standards cited at this visit

This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.