Texas records · BEXAR County · SAN ANTONIO
YWCA Olga H. Madrid Center
Licensed Center in SAN ANTONIO, Texas · Full Permit · permit issued April 11, 1986
State record presented as of November 5, 2026
- Address
- 503 CASTROVILLE RD, SAN ANTONIO, TX 78237 3131
- Operation type
- Licensed Center
- Type of issuance
- Full Permit
- Permit issued
- April 11, 1986
- Operation number
- 63207
- Licensed capacity
- 129 children
- Ages served
- Infant,Toddler,Pre-Kindergarten,School
- Schedule
- Mon,Tue,Wed,Thu,Fri · 07:00 AM-05:30 PM
- Conditions on permit
- NO
The record at a glance
| Inspections on record | 26 |
| Reports (complaints, incidents, self-reports) on record | 10 |
| Assessments on record | 1 |
| Standards evaluated across those visits | 3,163 |
| Citations recorded | 20 |
| Record covers | February 2, 2022 – October 19, 2026 |
Citations by the state’s risk levels
| High | 5 |
| Medium High | 9 |
| Medium | 5 |
| Medium Low | 1 |
Visits and findings, newest first
A current sanitation inspection was not available for review.
Correction verified by the state on June 5, 2026. The state provided technical assistance on this standard.
During an investigation, it was determined the operation did not notify Child Care Regulation of a classroom being set up in the gym of the operation.
Correction verified by the state on June 11, 2026. The state provided technical assistance on this standard.
During an investigation, it was determined a child was left unsupervised in a restroom.
Correction verified by the state on June 11, 2026. The state provided technical assistance on this standard.
The annual certification of the children's products recall form was expired. It was last signed and certified on 11/12/24. Note: This was CORRECTED AT INSPECTION when the director signed and posted a new form.
Corrected at the time of inspection.
It was determined that prohibited punishment was utilized when a caregiver was observed grabbing and pulling three children.
Correction verified by the state on December 1, 2025. The state provided technical assistance on this standard.
Based on information gathered, caregiver did not interact with child in a positive manner, when caregiver began to roughly pick up child by one arm, then continued to pick up child under other arm.
Correction verified by the state on September 17, 2025. The state provided technical assistance on this standard.
2 of 10 child's records are missing the health statement. 1 of 10 child's records is missing an updated immunization record.
Correction verified by the state on March 3, 2025. The state provided technical assistance on this standard.
3 of the 10 children records are missing emergency contact information. 2 of the 10 children records were missing an admission date. 7 of the 10 childrens records were missing a special care statement.
Correction verified by the state on February 21, 2025. The state provided technical assistance on this standard.
Based on the interview conducted the operation failed to notify the parent immediately after a situation that placed a child at risk when a tablet was found in a child's hand.
Correction verified by the state on December 18, 2024. The state provided technical assistance on this standard.
The emergency preparedness plan did not specify procedures for evacuating infants under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing. The emergency preparedness plan did not specify procedures for how the staff will continue to care for the children until each child has been released. The emergency preparedness plan did not specify procedures for how the children will be ununified with their parents when evacuating.
Correction verified by the state on July 26, 2024. The state provided technical assistance on this standard.
Four of the ten children files didn't have an updated immunization records at the time of inspection.
Correction verified by the state on July 26, 2024. The state provided technical assistance on this standard.
Two of the infant children did not have an undated feeding schedule at the time of the inspection.
Correction verified by the state on July 11, 2024. The state provided technical assistance on this standard.
Two of the staff who transport didn't have required transportation training available at inspection.
Correction verified by the state on July 11, 2024. The state provided technical assistance on this standard.
No documentation for shelter/weather and lockdown available at the time of inspection. No documentation for May's fire drills.
Correction verified by the state on July 30, 2024. The state provided technical assistance on this standard.
The last health inspection posted was conducted on 3.22.23.
Correction verified by the state on July 30, 2024. The state provided technical assistance on this standard.
A written policy on a plan to handle a transportation emergency was unavailable at the time of inspection.
Correction verified by the state on July 26, 2024. The state provided technical assistance on this standard.
The operation did not report the number of employees who ceased employment in 2023 by the required date.
Correction verified by the state on January 23, 2024. The state provided technical assistance on this standard.
Two of six child files did not have an up to date immunization record.
Correction verified by the state on August 4, 2023. The state provided technical assistance on this standard.
During an investigation, it has been determined that caregivers did not portray good judgement while allowing a nine-year-old child to be present in the infant classrooms with the infant children.
Correction verified by the state on September 13, 2023. The state provided technical assistance on this standard.
During an investigation, it has been determined that there was an incident of harsh treatment conducted toward a child while in care.
Correction verified by the state on December 13, 2022. The state provided technical assistance on this standard.
This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.