Texas records · BEXAR County · SAN ANTONIO
Shepherd of the Hills Lutheran
Licensed Center in SAN ANTONIO, Texas · Full Permit · permit issued August 4, 1986
State record presented as of November 5, 2026
- Address
- 6914 WURZBACH RD, SAN ANTONIO, TX 78240 3832
- Operation type
- Licensed Center
- Type of issuance
- Full Permit
- Permit issued
- August 4, 1986
- Operation number
- 128747
- Licensed capacity
- 219 children
- Ages served
- Infant,Toddler,Pre-Kindergarten,School
- Schedule
- Mon,Tue,Wed,Thu,Fri · 06:30 AM-06:30 PM
- Conditions on permit
- NO
The record at a glance
| Inspections on record | 35 |
| Reports (complaints, incidents, self-reports) on record | 13 |
| Assessments on record | 1 |
| Standards evaluated across those visits | 5,360 |
| Citations recorded | 58 |
| Record covers | June 17, 2022 – October 27, 2026 |
Citations by the state’s risk levels
| High | 11 |
| Medium High | 27 |
| Medium | 15 |
| Medium Low | 5 |
Visits and findings, newest first
On two of the playgrounds the loose-fill was not installed to the required depth of six inches.
Correction verified by the state on September 14, 2026. The state provided technical assistance on this standard.
The director informed me that the two individuals left in charge in the directors absences would not be aware of the location of the staff and children's files.
Correction verified by the state on September 24, 2026. The state provided technical assistance on this standard.
The loose-fill under and around the swings is not installed to the required depth of nine inches within the use zone.
Correction verified by the state on September 14, 2026. The state provided technical assistance on this standard.
Recite: Ten of the staff files reviewed had a CPR certification that was completed through an online source, which did not include hands-on training. Noted: seven updated CPR certifications were submitted.
Correction verified by the state on May 26, 2026.
Ten of the staff files reviewed had a CPR certification that was completed through an online source, that did not include hands-on training.
Correction verified by the state on April 20, 2026. The state provided technical assistance on this standard.
Several of the children's files were missing required information for their emergency contacts; physical addresses. This was corrected during inspection when parents were contacted via phone to update information verbally.
Corrected at the time of inspection. The state provided technical assistance on this standard.
Ten staff files reviewed were found to be missing the following information; showing he has received a copy of the child-care center s: Operational policies and Personnel policies, A copy of a photo identification/ A copy of the person's current driver's license if the person transports a child in care, and A statement signed and dated by the employee verifying the date the employee attended training during orientation that includes an overview of your policy on the prevention, recognition, and reporting of child maltreatment.
Correction verified by the state on March 31, 2026. The state provided technical assistance on this standard.
Recite: Five of the nine caregiver files reviewed lacked documentation of training certificates demonstrating the required 24 hours of annual training.
Correction verified by the state on September 25, 2025.
The operation's most recent fire inspection was completed on July 2, 2024.
Correction verified by the state on September 18, 2025. The state provided technical assistance on this standard.
The operation did not have a current gas inspection.
Correction verified by the state on September 18, 2025. The state provided technical assistance on this standard.
Required telephone numbers were not visibly posted.
Correction verified by the state on September 18, 2025.
The Parent Notifiation Poster was not visably posted.
Correction verified by the state on September 18, 2025.
Seven of the nine caregiver files reviewed lacked documentation of training certificates demonstrating the required 24 hours of annual training.
Correction verified by the state on September 18, 2025. The state provided technical assistance on this standard.
Form 2885, Children Product Certification form was observed to be signed January 4th, 2024. Noted: this was corrected at inspection when the CPSC recalls were reviewed and the form was signed and dated.
Corrected at the time of inspection.
One of the ten staff files reviewed did not include training in required topics, such as; emergency preparedness, communicable diseases, medication administration, food allergies, physical premises, and hazardous materials.
Correction verified by the state on November 5, 2024. The state provided technical assistance on this standard.
Proof of one of the vehicles purchases was not available for review.
Correction verified by the state on November 7, 2024. The state provided technical assistance on this standard.
When reviewing directors file the following were not available for review: Emergency Prep., Communicable Disease, Administering medication, Food allergies, Building and physical premises, Hazardous Materials.
Correction verified by the state on November 5, 2024. The state provided technical assistance on this standard.
An individual required to have two hours of transportation did not have certificates available for review.
Correction verified by the state on November 5, 2024. The state provided technical assistance on this standard.
Vehicles used to transport vehicles were purchased 7/2024 and did not have child safety alarms installed.
Correction verified by the state on December 5, 2024. The state provided technical assistance on this standard.
When reviewing children's files the information on special care needs for children was not available for review. In ten out of ten children's files reviewed.
Correction verified by the state on December 5, 2024. The state provided technical assistance on this standard.
Reviewing children's files, the information for the emergency contact person's address was not available for review. In ten out of ten children's files reviewed.
Correction verified by the state on December 5, 2024. The state provided technical assistance on this standard.
There were several metal railroad ties sticking up out of the base of the black lining of the playground that could cause injury to children. *Corrected at inspection.
Corrected at the time of inspection. The state provided technical assistance on this standard.
Six of the ten staff files were reviewed did not have current CPR/First aid certification.
Correction verified by the state on November 7, 2024. The state provided technical assistance on this standard.
Two of the ten staff files did not have training certificates available for review for the most recently completed training year.
Correction verified by the state on November 5, 2024. The state provided technical assistance on this standard.
There was a seatbelt in the last seat in the back on the right side behind the diver that is broken.
Correction verified by the state on November 7, 2024. The state provided technical assistance on this standard.
A person required who is required to have training in topics related to caring for children 24 months and under did not have certificates for review.
Correction verified by the state on November 5, 2024. The state provided technical assistance on this standard.
It was determined through an investigation that caregivers were using food items as a reward for good behavior.
Correction verified by the state on July 10, 2024. The state provided technical assistance on this standard.
It was determined in the investigation that a caregiver was using prohibited punishment when she was yelling at the children in her care.
Correction verified by the state on July 10, 2024. The state provided technical assistance on this standard.
A television was observed to be sat on top of crate on a shelf and was not anchored.
Correction verified by the state on May 29, 2024. The state provided technical assistance on this standard.
Outlets in Pre-K rooms were observed to be uncovered.
Correction verified by the state on May 28, 2024. The state provided technical assistance on this standard.
The operation did not have a current Form 2885 Child Product Certification. Noted: The CPSC recall list was reviewed during the inspection and the Form 2885 was signed and posted.
Corrected at the time of inspection. The state provided technical assistance on this standard.
Seven of the ten staff files did not include employment begin dates.
Correction verified by the state on November 17, 2023.
Two of the ten staff files did not include the employment affidavit.
Correction verified by the state on November 10, 2023.
Ten of the children's files did not include emerceny care authorization.
Correction verified by the state on November 17, 2023. The state provided technical assistance on this standard.
The operational polcies/Parent handbook did not include the emergency prepardness plan.
Correction verified by the state on November 17, 2023. The state provided technical assistance on this standard.
One file did not include current immunization records.
Correction verified by the state on November 17, 2023.
The ten files reviewed did not include necessary information for the listed emergency contact.
Correction verified by the state on November 17, 2023. The state provided technical assistance on this standard.
Nine of the ten children's files reviewed did not include verification of receipt of the operational policies.
Correction verified by the state on November 17, 2023.
The ten files reviewed did not include the date of admission.
Correction verified by the state on November 17, 2023.
Children who are toilet learning, were sent home in soiled diapers.
Correction verified by the state on October 23, 2023. The state provided technical assistance on this standard.
Children were observed utilizing chairs that were manufactured with straps/bkuckles but children were not buckled into the seats. Noted: This was corrected at inspection when the children were removed from the seats.
Correction verified by the state on August 10, 2023. The state provided technical assistance on this standard.
In two classrooms, two children were observed to not have their hands washed after diapering. Noted: This was correct during inspection when the teachers were advised to wash children's hands after diapering.
Corrected at the time of inspection. The state provided technical assistance on this standard.
Based upon the information gathered through interviews the lack of supervision and knowledge of an incident that occurred on the PreK playground as teachers are sitting on the bench not supervising.
Correction verified by the state on July 27, 2023. The state provided technical assistance on this standard.
A caregiver was observed changing a diaper and did not wash the hands of the child after diapering. Noted: this was corrected during inspection when the caregiver washed the child's hands.
Corrected at the time of inspection. The state provided technical assistance on this standard.
After conducting interviews, it was confirmed that during drop off times, classrooms were left out of ratio for extended periods of time after notifying administration.
Correction verified by the state on July 17, 2023. The state provided technical assistance on this standard.
Two children were reported to be sent home in soiled clothing after having a toileting accident.
Correction verified by the state on July 10, 2023. The state provided technical assistance on this standard.
Caregivers have been using yelling as a form of discipline.
Correction verified by the state on July 17, 2023. The state provided technical assistance on this standard.
After being made aware of an incident of possible inappropriate discipline, the operation did not self-report to CCR staff.
Correction verified by the state on June 6, 2023. The state provided technical assistance on this standard.
After interviews, three individuals confirmed caregivers using personal devices while caring for children.
Correction verified by the state on June 6, 2023.
After conducting interviews, it was confirmed by six individuals that during drop-off times classrooms were left out of ratio for extended periods of time after notifying administration.
Correction verified by the state on June 6, 2023.
A caregiver was heard yelling at children.
Correction verified by the state on May 10, 2023. The state provided technical assistance on this standard.
After being made aware of possible improper discipline, director did not follow up with making sure employees were complaint with standards.
Correction verified by the state on May 10, 2023. The state provided technical assistance on this standard.
A caregiver used corporal punishment with a child.
Correction verified by the state on May 10, 2023. The state provided technical assistance on this standard.
There was no documentation of drills that occurred in April, or May of this year 2022 available for review. Note: This was corrected at inspection when the director added in the date in which the fire dill was conducted.
Corrected at the time of inspection. The state provided technical assistance on this standard.
There was not an electronic child safety alarm that was installed in the bus used to transport children.
Correction verified by the state on July 22, 2022. The state provided technical assistance on this standard.
There was less then 6 inches of loose fill material underneath the climbing bars, rock wall tee-pee, and where the slide exits were located, on the playground for the 2 year olds through 4 year olds.
Correction verified by the state on July 22, 2022. The state provided technical assistance on this standard.
There was a fire extinguisher on the bus, meant to transport children, that had not been serviced since August 2013.
Correction verified by the state on July 22, 2022. The state provided technical assistance on this standard.
There was a thermometer that was missing from the first aid kit located on the bus used to transport children.
Correction verified by the state on July 22, 2022. The state provided technical assistance on this standard.
This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.